Community Manager for Managing & Growth Jive-N

Version 3

    Seeking a Jive N Community Manager expert to support our Staff to identify/document/develop the use cases for the organization (jive was recently launched), this person will be responsible for the management and maintenance of the site and communities.  In addition to train face to face employee forums.


    Key Responsibilities/Requirements: (Please include what responsibilities are being performed and how each are being performed)

    • Develop requirements for intranet social networking community

    • Support Community Managers on the definition, design, maintenance of their communities

    • Lead departments in managing their site effectively on a daily basis

    • Actively seek support and community member involvement

    • Flag to senior management and respond to online discussions or inquiries that should receive a response from the organization

    • Training Staff at the different roles: Community Manager, Global Leader, Community Champuons and End User

    • Must have clear understanding on Jive Best Practices and Standards

    • Must have experience on using Jive’s Add-on’s and Integrations (e.g. Forms, Google Docs, Jira, Salesforce)

    • Proven ability to effectively use Jive features to fit business requirements

    • Must have effective written and oral communication skills

    • Ability to work independently, multi-task, be a strong proactive team player

    • Excellent customer service skills and professional demeanor

    • Ability to quickly respond to management and end user requests

    • Ability to understand corporate culture and style guidelines to ensure appropriate web design and architecture

    • Experience with online communities/social networking companies or sites

    • Must have Minimum of 2 years of experience working with Jive N


    Broad knowledge and experience in: Jive N Software

    Average skills in: Project Management

    Excellent skills in: Communication and Documentation

    Demonstrated ability to: Collect Technical Specifications

    Specialized knowledge of: Virtual Communities and Websites



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