Perceptive Media Test Scenarios for Jive

Version 4

    After following the instructions here, please walk through the following tests to ensure your community is ready for Perceptive's upcoming changes.

     

    1. On-Prem Customers:
      • Run the following command in a command window or terminal/bash prompt from the Jive instance to ensure it's properly communicating with Perceptive using new IP addresses
        1. telnet <select IP address from list below> 443
          • 23.21.76.80

          • 23.23.90.48

          • 23.23.94.7

        2. Expected Result:
          • Session connects (blank command window)
          • Failed attempts will show “Connecting To localhost...Could not open connection to the host, on port 443: Connect failed”
    2. Hosted/On-Prem/Cloud Customers with employee/end-user IP-level Firewall Restrictions in Place
      • Run the following command in a command window or terminal/bash prompt:
        1. telnet <select IP address from list below> 443
          • 23.21.76.80

          • 23.23.90.48

          • 23.23.94.7

        2. Expected Result:
          • Session connects (blank command window)
          • Failed attempts will show “Connecting To localhost...Could not open connection to the host, on port 443: Connect failed”