ST is looking for a community manager

Version 1

    Location - Geneva


    Full time position at STMicroelectronics (


    Hiring manager contact info - Nathalie Magniez,


    Position Summary

    The Enterprise Community Manager (ECM) works with team members across ST to help them use the community to become more connected, productive and engaged. The ECM balances tactical engagement and programming activities with more strategic responsibilities like planning and reporting. The ECM ensures a strong community “heartbeat” by building relationships, setting expectations, managing content and running programming.

    Essential job functions:
    1. Strategic and Business

    • Identify, prioritize and build use cases. Manage roadmap and ongoing development of use cases including defining success metrics
    • Community planning and engagement- summarize progress to execs and others
    • Define policies/guidelines
    • Stay current on emerging collaboration best practices, tools, technologies, and trends

    2. Content Development

    • Develop and maintain content calendar
    • Curate content (feature, promote)
    • Summarize success stories

    3. Engagement and People

    • Coach and train products community manager to engage in the community.
    • Welcome and train new/existing members
    • Engage team members regularly (“what you missed “email, mission development, etc.)
    • Act as regular social connector: daily maintenance (check in, comment, like, recognize others, etc.)
    • Moderate with diplomacy (coach on policies & etiquette, manage disputes if any arise (rare)
    • Supports  organization

    4. Technical

    • Design and launch community groups
    • Provide some technical support
    • Help oversee technical roadmap and BAU
    • Analyze metrics, report to team and make adjustments