The final weekly assignment is for new Jive customers - or those folks who are about to become one! This check list will help you to get started quickly.
There are two types of new "customer" community members:
- New customer members starting up a new community, OR
- New customer members coming in to help run an established community.
Depending on which situation applies to you, pick the checklist below:
|New Community Check List||Established Community Check List|
[ ] Gather your core team in JiveWorks
[ ] Ensure everyone from your core team is in JiveWorks
[ ] Encourage your team members to engage in JiveWorks
[ ] Encourage your core team members to engage in JiveWorks
Getting your evangelists into JiveWorks will lead them to information that will contribute to your community's success. To start, focus on these areas in particular.
[ ] Schedule a meeting with your Jive project manager
This may be someone from Jive Professional Services or one of our implementation partners. If you aren't sure, we can help you figure it out. This meeting will help you determine what the first steps are for your community launch as well as your core use cases for your community.
[ ] Figure out what's next for your community
Do you want to grow one of your use cases? Looking to launch a new use case? Need to figure out how to measure success? We can help you brainstorm ideas to make your established community even better!
Next, do these things:
[ ] Convince a colleague who is a Jive evangelist inside your company (and is not in JiveWorks) to join JiveWorks.
[ ] Make sure to "follow" the Customer Hub space to get notifications.