Customer-Specific Onboarding | Customer Places | Adoption Resource Center

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    About the Adoption Resource Center

    The Jive Professional Services team has created the Adoption Resource Center to provide Jive customers with self-service access to guidance and best practices. The Adoption Resource Center is a structured, on-demand library of recommended steps and reference guides related to building, launching, and managing a community or enterprise collaboration program.

     

    The Library of Implementation Content

    Located within the Customer Hub, the Adoption Resource Center offers how-to documents and best practices for Quick Setups as well as specifics on the Build, Launch and Manage phases of your community implementation (as listed in the place menu links shown below).

     

    "Ask a Consultant" weekly office hours

    Jive Professional Services offers weekly "Ask a Consultant" sessions as part of the Center. You get direct access to some of Jive's veteran consultants, where they will field your questions and adoption-related challenges and provide tips and tricks to help you work through your community questions and issues. Upcoming event listings and related Q&A can be found in the Adoption Resource Center.

     

    Professional Services best practices webinar series

    Every 6 weeks, the Jive Professional Services team hosts a live customer webinar where Jive strategy and implementation experts - and sometimes customer or partner guest speakers - share tips and tricks and answer questions on topics relating to building and managing your Jive community. Recordings are always available afterward. Past topics include gamification, configuring overview pages, News stream configuration, and SEO-related best practices.

     

    For more information about these topics, follow the Adoption Resource Center

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