How Role badges work and how to configure them

Version 3



    The Jive application uses Role Badges to distinguish users who are a part of a certain team or designation.


    This article will discuss some of the common uses for Role Badges, their limitations, and how to implement them on your Jive installation.



    • Verified for version: Jive 8, Cloud



    The most common way to utilize role badges is to identify company employees in an external Jive instance so they're easily recognizable from traditional users. Start out by creating a User Group in the admin console and adding all the employee accounts to that group. You can automate this if you are using SAML or LDAP.


    Navigate to Admin Console: People > Management > User Group Summary & Click on the user group of choice.

    You'll be able to upload a badge image (16 x 16) of your choice and associate it with this user group.


    Creating your User Group by hand

    Admin Console: People > Management > Create User Group

    Be sure to input a name. You can add the Role Badge later.

    After you create the group you can make adjustments. Let's start with adding the Role Badge.

    Once you've saved your changes you'll need to add Members before the badges will show-up. Add any employees you have on the site. Be sure to locate them based on their username. Finally, click the 'Add Selected' once you located the users.

    You'll notice they appear under the 'Group Members For ...' section once added to the User Group.

    You can now navigate to the People page and check out the role badge in action.


    Creating your User Group by LDAP

    Under People > Settings > Directory Server Settings you'll be able to configure your LDAP connection.

    Hopefully this is already setup, if it's not start with How to test your LDAP settings in 10 minutes or... | JiveWorks  and open a support case as needed.

    Once configured, you'll be able to map User Groups from Active Directory (or your IDP of choice) which saves you from having to add all the members manually. By having LDAP create the groups for you, you'll be able to quickly add badges and be done.



    Known Limitation

    Users should only have one role badge assigned to them

    The role badge system assumes that each person has only one role badge assigned to them.


    It is possible for a user to be a part of multiple user groups, where each group has it's own unique role badge, but this does not mean that it will show multiple badges next to that user's profile. Additionally, there is no way to control what single badge will show up for that user. Because of this limitation, it is advised that users are only placed in a single user group that has a role badge.


    Role badges do not display on Jive Rewards leaderboard

    In keeping with our original example, you'll notice the role badge present in our first screenshot is not shown here on the Jive Rewards leaderboard. This is a known limitation of Rewards. There is an existing improvement request to add Role Badges to the leaderboard, however at this time they are not intended to display here.

    Related Information