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    SSO/LDAP setup & implementation is outside the scope of jive support as we investigate SSO concerns after the integration is complete (we need to know that is was setup/working correctly at one time.) Jive Professional Services handles the setup and implementation part of SSO. However, here is some documentation to reference if you are into the DIY solution.


    Documentation: Setting Up Single Sign-On


    Single Sign-On allows you to integrate Jive authentication with an external identity provider.

    You can use Jive's local database storage to authenticate users out of the box. However, you may find it useful to integrate your external identity provider with Jive so you can centralize identity management and provide your users with a consistent login experience. Many Jive communities implement SSO as part of a larger audience profile synchronization effort that includes LDAP and/or SAML.

    Jive Knowledge Base (Repository of common solutions, tips and tricks aimed at helping you get the most out of your Jive community.)

    Jive Professional Services