Version 9

    Here's a high level view of places available to you in AureaWorks with a brief description of the function for each place. This list includes spaces only, not groups (with a few exceptions). Have any questions? Leave a comment below!

     

     

    List of AureaWorks Spaces

    Help

    Parent spaceSubspaceSubspaceDescriptionPermissions
    AureaWorks Community HelpLearn about AureaWorks and ask questions about the community here. This is the place to learn about community updates and changes.Create questions, discussions, documents
    Getting StartedStart with the basics to learn how to create, ask and search in the AureaWorks community.Create questions, discussions, documents
    BlogsA place for thought leadership, tips and tricks and blogs written by members.Comment  on content only

    Support

    Product Communities and Peer SupportA landing page to link you to the three places below.View only
    AlertFind Community
    The customer community for AlertFind where you can ask your peers questions, share advice, and get updates from Aurea regarding the AlertFind product.Create questions, discussions, documents
    Artemis from Aurea Planning Solutions Community  *New*The customer community for Artemis solutions where you can ask your peers questions, share advice, and get updates from Aurea regarding the project management solution.Create questions, discussions, documents
    Campaign Manager (ACM) Community
    The customer community for Campaign Manager where you can ask your peers questions, share advice, and get updates from Aurea regarding the Campaign Manager product.Create questions, discussions, documents
    Customer Experience Platform (CXP) CommunityThe customer community for the CX platform where you can ask your peers questions, share advice, and get updates from Aurea regarding the CX product.Create questions, discussions, documents
    Customer Relationship Management (CRM) CommunityThe customer community for the Aurea CRM product where you can ask your peers questions, share advice, and get updates from Aurea regarding CRM.Create questions, discussions, documents
    Energy Solutions (AES) CommunityThe customer community for Energy Solutions where you can ask your peers questions, share advice, and get updates from Aurea regarding the Energy Solutions product.Create questions, discussions, documents
    Insurance Solutions (AIS) CommunityThe customer community for Insurance Solutions where you can ask your peers questions, share advice, and get updates from Aurea regarding the Insurance Solutions product.Create questions, discussions, documents
    Jive Internal CommunitiesThe customer community for the Jive platform where you can ask your peers questions and share advice. To get updates from Aurea, see Jive Interactive IntranetCreate questions, discussions, documents
    Life Sciences Solutions (ALSS) CommunityThe customer community for Life Sciences Solutions where you can ask your peers questions, share advice, and get updates from Aurea regarding the Life Sciences Solutions product.Create questions, discussions, documents
    List Manager (ALM) Community
    The customer community for List Manager where you can ask your peers questions, share advice, and get updates from Aurea regarding the List Manager product.Create questions, discussions, documents
    Messaging Solutions CommunityIncludes Email Archival, Email Security, Email ContinuityThe customer community for Messaging Solutions where you can ask your peers questions, share advice, and get updates from Aurea regarding the Email Archival, Email Security and Email Continuity products.Create questions, discussions, documents
    Retail Solutions (ARS) CommunityThe customer community for Retail Solutions where you can ask your peers questions, share advice, and get updates from Aurea regarding the Retail Solutions product.Create questions, discussions, documents
    Case SupportA landing page to link you to the three places below.View
    AlertFind
    Redirects you to the Aurea Customer Support Portal where you will need to login.N/A
    Artemis *New*Redirects you to the Aurea Customer Support Portal where you will need to login.N/A
    Campaign ManagerRedirects you to the Aurea Customer Support Portal where you will need to login.N/A
    Customer Experience (CX) PlatformRedirects you to the Aurea Customer Support Portal where you will need to login.N/A
    Customer Relationship ManagementRedirects you to the Aurea Customer Support Portal where you will need to login.N/A
    Energy Solutions

     

    Redirects you to the Aurea Customer Support Portal where you will need to login.N/A
    Insurance Solutions

     

    Redirects you to the Aurea Customer Support Portal where you will need to login.N/A
    Jive Interactive Intranet

    Redirects you to the Aurea Customer Support Portal where you will need to login.

    Comment  on content only
    Life Sciences Solutions

     

    Redirects you to the Aurea Customer Support Portal where you will need to login.

    N/A

    List Manager
    Redirects you to the Aurea Customer Support Portal where you will need to login.N/A
    Messaging Solutions

     

    Redirects you to the Aurea Customer Support Portal where you will need to login.N/A
    Retail Solutions 

     

    Redirects you to the Aurea Customer Support Portal where you will need to login.N/A

    Products

    AlertFind Community
    The customer community for AlertFind where you can ask your peers questions, share advice, and get updates from Aurea regarding the AlertFind product.Create questions, discussions, documents
    Artemis from Aurea Planning Solutions Community *New*The customer community for Artemis where you can ask your peers questions, share advice, and get updates from Aurea regarding the project management solution.
    Campaign Manager (ACM) Community
    The customer community for Campaign Manager where you can ask your peers questions, share advice, and get updates from Aurea regarding the Campaign Manager product.Create questions, discussions, documents
    Customer Experience Platform (CXP) CommunityThe customer community for the CX platform where you can learn more about the product, ask your peers questions, share advice, and get updates from Aurea regarding the CX product.Create questions, discussions, documents
    Customer Relationship Management (CRM) CommunityThe customer community for the Aurea CRM product where you can learn more about the product, ask your peers questions, share advice, and get updates from Aurea regarding CRM.Create questions, discussions, documents
    Energy Solutions (AES) CommunityThe customer community for AlertFind where you can ask your peers questions, share advice, and get updates from Aurea regarding the AlertFind product.Create questions, discussions, documents
    Insurance Solutions (AIS) CommunityThe customer community for AlertFind where you can ask your peers questions, share advice, and get updates from Aurea regarding the AlertFind product.Create questions, discussions, documents
    Jive Interactive IntranetGet product-specific updates regarding the Jive product including known and fixed issues, maintenance releases and more.Comment on content only
    Jive Adoption Resource CenterCome here to read about best practices for greater adoption and success for customers and learn more about the free weekly "Ask a Consultant" meeting. This place is managed by Aurea's Professional Services.Create questions, discussions or comment on content
    Jive Advanced Customer MeasurementAccess resources for tips and advice on measuring the success and benefits of your Jive community.Create questions, discussions, documents
    Careers Using JiveA place to post and search job listings for Jive Community Managers and Developers.Create questions, discussions, documents, blogs
    Jive Documentation
    Get redirected to Jive's official documentation for administrators and end users both for Cloud and Jive On-Prem / Hosted version 7, 8 & 9.N/A
    Jive Gamification, Engagement, and RewardsAsk your peers questions or advice about using gamification, rewards and driving engagement in your Jive community. Related: Jive Gamification User GroupComment on content only
    Ideas for JivePost your ideas here to brainstorm with your peers and provide feedback for the Jive platform.Create ideas and comment
    Jive IntegrationsRead more about Jive integrations, add-ons and plugins such as SmarterPath, Jive's Gamification Module, Jive-n's Record Retention Module and more. Comment on content only
    Jive AnywhereGet information specifically about Jive's plugin, Jive Anywhere.Comment on content only
    Jive for MicrosoftGet information specifically about the Jive for Office / Jive for Outlook plugins.Comment on content only
    Jive Internal CommunitiesThe peer to peer community for Jive platform where customers ask each other questions and share best practice tips.Create questions, discussions, documents
    Jive Knowledge BaseVisit this place to get how-to and step-by-step guides written for you by the Support team as a result of closed cases.View only
    Jive MobileGet information on Jive Mobile, including Jive Daily and content specific to Android and iOS.Comment on content only
    Jive Platform TrainingAccess free training materials for Jive Cloud and Hosted & On-Prem customers, or check out our instructor-led courses (additional cost).Create questions, discussions or comment on content
    JiveWorld365The place to find everything related to JiveWorld - Jive's annual conference where you can also watch all available videos and presentations from past JiveWorld events.Create questions, discussions or comment on content
    Life Sciences Solutions (ALSS) CommunityThe customer community for AlertFind where you can ask your peers questions, share advice, and get updates from Aurea regarding the AlertFind product.Create questions, discussions, documents
    List Manager (ALM) Community
    The customer community for List Manager where you can ask your peers questions, share advice, and get updates from Aurea regarding the List Manager product.Create questions, discussions, documents
    Messaging Solutions Community
    Includes Email Archival, Email Security, Email ContinuityThe customer community for Messaging Solutions where you can ask your peers questions, share advice, and get updates from Aurea regarding the Email Archival, Email Security and Email Continuity products.Create questions, discussions, documents
    Retail Solutions (ARS) CommunityThe customer community for AlertFind where you can ask your peers questions, share advice, and get updates from Aurea regarding the AlertFind product.Create questions, discussions, documents

    Services

    Aurea Professional ServicesLanding page to link you to current Professional Services spaces (more coming soon)Create questions, discussions or comment on content
    Services - Customer Relationship Management (CRM)Read helpful information about the CRM Professional Services, written by the Professional Services team.Create questions, discussions or comment on content
    Services - Jive Interactive IntranetRead helpful guides for apps, plugins and tiles provided by Professional Services, written by the Professional Services team.Create questions, discussions or comment on content
    Platinum Support Resources *New*Landing page to link you to available Platinum Services spaces (more coming soon)View only
    Jive Platinum *New*Whether you are a current Platinum customer looking to take advantage of the variety of tools available to you or you are interested in upgrading to Platinum, visit this space to learn about Jive Platinum Services. Have a question? Post a question!Create questions, discussions or comment on content

    Customers

    Aurea and GDPR Compliance
    A temporary space to hold whitepaper documents for every Aurea product and to inform customers of GDPR updates in preparation for new EU regulations around personal data privacy laws that will come into effect May 25, 2018.View only
    Aurea Customer HubCritical place for all customers to learn about updates, announcements and hear from Aurea leadership.

    (If you are a customer and can't view this content, request access here)

    Comment on content only
    Customers - Jive HubCritical place for Jive customers to learn about product-specific updates, announcements and connect with the Jive team.

    (If you are a Jive customer and can't view this content, request access here)

    Comment on content only
    Customers - AlertFind HubCritical place for AlertFind customers to learn about product-specific updates, announcements and connect with the AlertFind team.

    (If you are an AlertFind customer and can't view this content, request access here)

    Comment on content only
    Customers - Artemis from Aurea Planning Solutions Hub *New*

    Critical place for Artemis customers to learn about product-specific updates, announcements and connect with the Jive team.

    (If you are a Jive customer and can't view this content, request access here)

    Comment on content only
    Customers - CRM HubCritical place for CRM customers to learn about product-specific updates, announcements and connect with the CRM team.

    (If you are a CRM customer and can't view this content, request access here)

    Comment on content only
    Customers - CXP HubCritical place for CXP customers to learn about product-specific updates, announcements and connect with the CXP team.

    (If you are a CXP customer and can't view this content, request access here)

    Comment on content only
    Customers - Campaign Manager HubCritical place for ACM customers to learn about product-specific updates, announcements and connect with the ACM team.

    (If you are an ACM customer and can't view this content, request access here)

    Comment on content only
    Customers - List Manager HubCritical place for ALM customers to learn about product-specific updates, announcements and connect with the ALM team.

    (If you are an ALM customer and can't view this content, request access here)

    Comment on content only
    Customers - Retail Solutions HubCritical place for ARS customers to learn about product-specific updates, announcements and connect with the ARS team.

    (If you are an ARS customer and can't view this content, request access here)

    Comment on content only
    Customers - Energy Solutions HubCritical place for AES customers to learn about product-specific updates, announcements and connect with the AES team.

    (If you are an AES customer and can't view this content, request access here)

    Comment on content only
    Customers - Insurance Solutions HubCritical place for AIS customers to learn about product-specific updates, announcements and connect with the AIS team.

    (If you are an AIS customer and can't view this content, request access here)

    Comment on content only
    Customers - Life Sciences Solutions HubCritical place for ALSS customers to learn about product-specific updates, announcements and connect with the ALSS team.

    (If you are an ALSS customer and can't view this content, request access here)

    Comment on content only
    Customers - Messaging Solutions HubCritical place for Messaging Solutions (Email Archival, Email Continuity, Email Security) customers to learn about product-specific updates, announcements and connect with the Messaging Solutions team.

    (If you are a Messaging Solutions customer and can't view this content, request access here)

    Comment on content only

    Developers

    Jive DevelopersPeer support for Jive Developers.Create questions, discussions, documents
    Jive Plugin DeveloperResources and peer discussions specifically related to Jive Plugins.Comment on content only

    Partners

    Partner CommunityLanding page to help you find a partner, become a partner or jump straight to Partner Home.Create questions, discussions, documents
    Partner HomePartner-only place where you can get the latest updates for partners including training, monthly newsletters, tips and more. Are you a partner but don't have access? Partners: Request Access to Partner Home HereCreate questions, discussions, documents, videos
    Aurea and GDPR Compliance - Partners
    A temporary space to hold whitepaper documents for every Aurea product regarding GDPR updates in preparation for new EU regulations around personal data privacy laws that will come into effect May 25, 2018.View only