Welcome to AureaWorks, Aurea Software's community for customers and partners!
If you are new, first step is to register and set up your profile.
AureaWorks is designed with you in mind. We are here to help you...
- Get the help you are looking for: Product Resources, Access Knowledge Base, Ask the Community and Log a Support Case (start at Support Home)
- Stay on top of the latest company news and updates (Check out Aurea Customer Hub [Request access])
- Receive exclusive product updates (Check out your private Product Hub(s) [Request access])
- Find answers and/or ask questions to the Aurea team as well as your peers (Check out the Product Communities )
- Connect with other customers to share best practices and tips (Also in Product Communities)
- Learn from Aurea experts and link you directly to our leadership team (Make sure to follow Aurea Customer Hub, your private Product Hub(s) and your Product Community)
As a new member of the community, we want to make sure you get the most out of your time here. See the list places below to help you find what you're looking for depending on the purpose for your visit. Have any further questions? Leave a comment or post your question in AureaWorks Community Help!
Top Three Places to Follow
As a customer there are a lot of great places to visit in AureaWorks, but we want to make sure you are following the three most critical places so that you are always informed of the latest information:
- FollowAurea Customer Hub to get Company Updates
- Follow your Product(s) Hub for exclusive product-specific updates, a list which you can find here: Product Communities
- Follow your Product(s) Community for general product updates, a list which you can find here: Private Product Hubs
Places to Get You Started
If you're new to AureaWorks...
- Stop by Getting Started to learn the basics of the AureaWorks community, which is powered by Aurea's own product – Jive. Here you will learn how to customize your profile and preferences, search the community, post and share content as well as tips for optimizing your time in AureaWorks.
- Learn more about Key Places to Follow in AureaWorks for Aurea Customers
- The Comprehensive Guide to AureaWorks Places will be your map to the community where you will find a helpful list of important places in AureaWorks and their purpose.
- If you have a question about the general AureaWorks community, you can reach the Community Managers by posting a question in Community Help.
- If your question pertains to a specific Aurea product, please post in the relevant product place to get the fastest response:
If you're a customer...
- Make sure to follow the Aurea Customer Hub, a customer-only place where you can receive exclusive updates, webinar invites and leadership communications regarding all Aurea products. (Have trouble accessing Aurea Customer Hub? Let us know here: Are you a customer? Request customer-only access today)
- Learn best practices, share tips or ask for peer help specific to your Aurea product in Product Communities and Peer Support
- Have specific help or require technical assistance? Go to Support Home.
If you'd like to know more about other Aurea products...
- Choose from the library of Products
- Visit the Aurea website to learn about the rest of Aurea's product library
If you're an Aurea partner...
- Make sure you visit Partner Home to stay on top of recent partner news, communications and more! (Are you a partner but unable to access that link? Partners: Request Access to Partner Home Here)