Version 34

    Explore the latest improvements and fixes in Jive Cloud. These release notes are updated periodically as a new upgrade for Jive Cloud becomes available.

    Note: If you are running into an issue that is not on this list then please create a new private support case in your secret MyJive support group. A Jive Support agent will be able to assist you with your issue. If you don't have access, check out MyJive Secret Support Group Administration FAQ)


    Release Deployment Dates:


    The much anticipated Jive Cloud 2018.2 is now available. This latest upgrade introduces important fixes and enhancements. It also remediates security issues found since the last release.

    Learn more about the release here: Say Hello to 2018.2, Jive's Latest Release  and here: One Stop for the Jive-n 2017.1 (a.k.a. 2018.2) Cloud Release.


    New Features and Enhancements in Jive 2018.2

    Here are the new features and enhancements in this release:


    ComponentImprovement IDImprovement Title

    Jive Cloud


    Advanced Search filters in Spotlight Search



    Inbox Notification For Promoted Quests

    AnalyticsJVANLT-676Profile Completion report in Community Analytics
    AnalyticsJVANLT-666Places Activity report in Community Analytics

    Fixed Issues in Jive 2018.2

    Here are the bug fixes in this release:


    ComponentIssue IDIssue Title
    AnalyticsJVANLT-1037Filtering by Department does not show any data in the Analytics tab within the Group
    AnalyticsJVANLT-1038Filtering by Department does not show any data in the Analytics tab within the Project
    AnalyticsJVANLT-1039Filtering by Title does not show any data in the Analytics tab within the Group
    AnalyticsJVANLT-1040Filter by Title does not show any data in the Analytics tab within Project
    AnalyticsJVANLT-1042The footer links in community Analytics page do not work
    AnalyticsJVANLT-1081The Participation Ladder information tooltips throw "Page Not found" error in Group, Space, and Project
    AnalyticsJVANLT-1082Filters are not working in the Profile Completion Report
    AnalyticsJVANLT-1083Profile Completion Report: Percentage should be displayed on top of the column similar to the CMR report
    AnalyticsJVANLT-1363Incorrect video content count in the group's Analytics page
    AnalyticsJVANLT-409Non-functional DES show-all parameter
    AnalyticsJVANLT-432Hidden content is displayed in the Popular Content section within the Personal Insights page
    AnalyticsJVANLT-713CMR Report Permissions are not working
    AnalyticsJVANLT-757Clicking Community Analytics navigates to Community Health Report in place of Engagement Dashboard
    AnalyticsJVANLT-770Community Analytics is not showing data for content creation
    AnalyticsJVANLT-794In Community Usage, the user status chart does not show created, deactivated or deleted user when filtered by Department
    AnalyticsJVANLT-795In Community Usage, the user status chart does not show created, deactivated or deleted user when filtered by Title
    AnalyticsJVANLT-808In Community Analytics, the document links in information tooltip throw the 'Page Not Found' error in all sections
    AnalyticsJVANLT-986Filtering by Department does not show any data in the Analytics tab
    AnalyticsJVANLT-987Filtering by Title does not show any data in the Analytics tab
    AnalyticsJVANLT-992The Blog post count is not displayed in the Content Creation graph within Group Analytics
    Database as a ServiceJVINFR-177Delete database retry count
    Database as a ServiceJVINFR-341Unable to upload add-on image to AWS instance in QA when installing an add-on
    Database as a ServiceJVINFR-353Database Backup Retention is incorrect
    Database as a ServiceJVINFR-363Database Backup Archiving
    Database as a ServiceJVINFR-379A new user is added but is not able to login with domain
    Document ConversionJVCDM-242Document converter does not load an Excel worksheet with over 500 rows
    Document ConversionJVCDM-245Invalid document conversion
    Document ConversionJVCDM-253Document Conversion converts password protected docs instead of throwing a warning
    J4OJVSINTG-1882Jive for Office does not convert an email to a discussion
    J4OJVSINTG-1883Outlook and Office Connector installation blocked by Symantec AV
    J4OJVSINTG-1938Convert to Discussion does not contain categories and tags
    J4OJVSINTG-1952Jive Diagnostics Tool fails to download
    J4OJVSINTG-1975Jive preview is missing when uploading a PDF attachment from Outlook to a Jive place.
    J4OJVSINTG-2029@mention space in the discussion created in Outlook does not add activity to space in Jive for Outlook
    J4OJVSINTG-2034An admin with full access cannot share another user's hidden document in Jive for Office
    J4OJVSINTG-2219Jive for Office package that is affecting Excel, links into Word documents
    J4OJVSINTG-2660Jive for office not detecting externally uploaded files - Jive Cloud Extended APIs
    J4OJVSINTG-3157Help link not working in Jive for Office
    Jive AnywhereJVFINTG-1124Gmail automatically logs off when the Gmail Cartridge is set
    Jive AnywhereJVFINTG-674Jive Anywhere Gmail connector column is empty
    Jive AnywhereJVFINTG-688Installing Jive Anywhere from Google chrome fails
    Jive AnywhereJVFINTG-816Edge: 'Download Jive Anywhere' button has the Chrome logo and it redirects to the Chrome Web Store
    Jive AnywhereJVFINTG-882Option 'convert to discussion' is not appearing in new Gmail UI
    Jive CloudJVCLD-1010Adding a user with required permissions to co-author an idea displays a warning message, "User is not allowed to see content in selected place" warning message on
    Jive CloudJVCLD-1199Japanese date error in profile v2
    Jive CloudJVCLD-1558Custom profile field translations do not support locales with a territory
    Jive CloudJVCLD-1610Retain Attachment events
    Jive CloudJVCLD-1650Inconsistent translation of "Followers" in Simplified Chinese
    Jive CloudJVCLD-1695Unable to edit categories after reaching the max limit in a place
    Jive CloudJVCLD-1704Incorrect Dutch translation for "Feature a Guest" button
    Jive CloudJVCLD-1708Inconsistent Korean translation
    Jive CloudJVCLD-1848Questions shared to another place disappear when filtered in the content page
    Jive CloudJVCLD-1881Create a copy pulls in the original content title for a keyword in URL
    Jive CloudJVCLD-1903Incorrect translation of mobile notification labels within user preferences
    Jive CloudJVCLD-1921Not allowed to add users with "Discuss" permission level as authors to documents with "Restrict Authors"
    Jive CloudJVCLD-1967Profile filtering of titles or department fields fails when they contain special characters
    Jive CloudJVCLD-1986Outdated document modal makes navigation bar inaccessible when using basic or custom headers in theme
    Jive CloudJVCLD-1992An external contributor is able to access tools page via direct URL
    Jive CloudJVCLD-2009Discuss level permission allows creating more content types than described
    Jive CloudJVCLD-2036A mismatch exists between User's Points Bar and Points on their Reputation page
    Jive CloudJVCLD-2066System announcement with multiple links can produce a not found error if it is a blog post
    Jive CloudJVCLD-2085Saving a previously published blog as a draft and re-publishing generates a duplicate email notification
    Jive CloudJVCLD-2155When creating an event, "summer" time zones do not account for DST
    Jive CloudJVCLD-2194News stream email recipient list seems to change over time
    Jive CloudJVCLD-2197Inconsistent login behavior between places main URL and the subsequent URLs
    Jive CloudJVCLD-2209Copy to blog option does not respect the new title in Blog URL
    Jive CloudJVCLD-2495Embedded video thumbnails display as grey boxes in tiles and widgets
    Jive CloudJVCLD-2635Question icons are not updated when returned in normal search results
    Jive CloudJVCLD-2682Duplicates URLs in syntax highlighter within <a> tags in Rich Text Editor
    Jive CloudJVCLD-316Carousel tile appears as cropped on Google Chrome
    Jive CloudJVCLD-342Bug fixing port from HOP
    Jive CloudJVCLD-3583Add comment option should not be available on the archived version of a document
    Jive CloudJVCLD-4310Links with "External links open in new tab" setting enabled when copy and pasted from one content piece to another ends up broken in email notifications
    Jive CloudJVCLD-4373Rich Text Editor's performance drops when editing a large table
    Jive CloudJVCLD-4395Ignored failing tests fixes
    Jive CloudJVCLD-4415Bulk content management options are not loaded
    Jive CloudJVCLD-4463Greater than and Less than Symbols appear displaced from Content Titles
    Jive CloudJVCLD-4465Editing Tables in the new Rich Text Editor is extremely slow and spikes CPU usage while working on Internet Explorer
    Jive CloudJVCLD-4511RFA - Western Digital - Cannot open the audit log viewer on the JCA as it throws the timeout error
    Jive CloudJVCLD-4535Daily/Weekly Summary emails are not able to be sent
    Jive CloudJVCLD-4538Multipart upload for S3 Storage Provider is not working
    Jive CloudJVCLD-4565Custom push notifications are not working in Jive Daily
    Jive CloudJVCLD-4664Clicking people tab throws an error
    Jive CloudJVCLD-4680Token expired error message exposes Apache version
    Jive CloudJVCLD-4799The 'Terms and condition' text does not appear in the same format as configured in Console setting page
    Jive CloudJVCLD-4802Search does not work when looking for status updates using their tags
    Jive CloudJVCLD-4811Pretty print formatting breaks for whitespace-sensitive previews
    Jive CloudJVCLD-4992Create or change Extended API Cloud EndPoint to convert an email to a discussion
    Jive CloudJVCLD-4999Port Admin Console fixes for Cookie consent
    Jive CloudJVCLD-5006@Mention dropdown bocks text
    Jive CloudJVCLD-5015With "Keep me logged in" option enabled users are logged out after the browser is closed
    Jive CloudJVCLD-505Bloated images in tables for content created in Rich Text Editor on Internet Explorer 11
    Jive CloudJVCLD-5063Avatars and thumbnails fail to load in Internet Explorer after updating to 2016.3.10
    Jive CloudJVCLD-5066Terms and conditions blocking registration fix
    Jive CloudJVCLD-5097While using view-as-pdf, @mentions are not updated after deletion
    Jive CloudJVCLD-5098AuditLog cleanup for GDPR Compliance
    Jive CloudJVCLD-5099Missing responses and wrong information in Inbox
    Jive CloudJVCLD-5135Inserted tables in created documents appear different when viewed on Internet Explorer as compared to Google Chrome
    Jive CloudJVCLD-5155Top of slide title text appears as cropped in carousel tile on the project activity page while working on v2016.3.10.0
    Jive CloudJVCLD-5186Random images in Banner tiles and Hero image tiles fail to load with and throw an error status of 404 (Not Found)
    Jive CloudJVCLD-5379In Community Usage, the user status chart does not show created, deactivated or deleted user when filtered by department
    Jive CloudJVCLD-5400The Rest API for finding a Jive place in Core does not return the right status (404) when the place is not found
    Jive CloudJVCLD-5453HTML editor strips out attributes in Rich Text Editor
    Jive CloudJVCLD-5534Videos do not work on pagination page and show the static image instead
    Jive CloudJVCLD-564Hebrew email template HTML preview fails
    Jive CloudJVCLD-5642Idea voters list is returned in the API call despite being turned off from the admin console
    Jive CloudJVCLD-5715Give a badge through Jive Daily does not appear on the recent badge activity stream in iOS
    Jive CloudJVCLD-5742File Upload does not reindex correctly after deleting user's @mention
    Jive CloudJVCLD-5744Blog Post does not reindex correctly after deleting the user mention
    Jive CloudJVCLD-5745User mention not being removed correctly in Video
    Jive CloudJVCLD-5831Discussion and Question still in search result after deleting user @mention
    Jive CloudJVCLD-5842An error is returned on trying to get comments
    Jive CloudJVCLD-586Menu options Label displayed in English even though the user preference is set to German
    Jive CloudJVCLD-6061User preferences "summer" time zones do not account for DST
    Jive CloudJVCLD-6211Database update fails after migrating 2016.3.10.4 to 2018.2
    Jive CloudJVCLD-6236Help link not working in Jive for Office - Jive Cloud Extended API
    Jive CloudJVCLD-6249E-mails received from 2018.2 RC release are not properly formatted
    Jive CloudJVCLD-6524Get Members By Group API do not return required fields
    Jive CloudJVCLD-669Cache sync occasionally fails when executing PostgreSQL NOTIFY to sync nodes
    Jive CloudJVCLD-674Show more link in the Gauge tile not working
    Jive CloudJVCLD-6859Updating a blog post to a new location throws an error
    Jive CloudJVCLD-6860Updating a blog post with toggling locations gives an error
    Jive CloudJVCLD-690RSS configuration modal shows loading sign only in a group's activity page
    Jive CloudJVCLD-7101Unstable new Relic instance
    Jive CloudJVCLD-7399Blog banner image isn't uploaded properly
    Jive CloudJVCLD-7415Square Brackets in URL in place of URL encoded Square Brackets
    Jive CloudJVCLD-767Specifying invalid EAE Jive props causes pod to enter a crash loop
    Jive Daily for AndroidJVMBL-93'Create a Link' option do not retain the case sensitivity in the entered URL
    Jive Daily for AndroidJVMBL-465Marshmallow Permissions Access
    Jive Daily for AndroidJVMBL-228The RSS Feed Channel shows "Item not found" while opening it on Android 5.1
    Jive Daily for AndroidJVMBL-227The RSS icon doesn't appear alongside the feed items on Android 5.1
    Jive Daily for AndroidJVMBL-1252Voters are shown when the hidden option is enabled
    Jive Daily for AndroidJVMBL-1151RSS Feed icon inconsistent from screen to screen
    Jive Daily for AndroidJVMBL-1137Page links in document viewer do not open appropriate page tab
    Jive Daily for AndroidJVMBL-1136Link to a page in a group opens the wrong tab
    Jive Daily for AndroidJVMBL-1014"Open in app" link throws a blank screen when SSO is enabled
    Jive Daily for AndroidJVMBL-1007The Share link does not work
    Jive Daily for AndroidJVMBL-10Pop-up handling on Huawei devices with Jive Daily 2.22
    Jive Daily for iOSJVMBL-972Issue posting to a blog in personal container
    Jive Daily for iOSJVMBL-963Users are occasionally unable to create a blog in their personal container
    Jive Daily for iOSJVMBL-961Clicking the space link does not open the space in the Superlist tile
    Jive Daily for iOSJVMBL-960Clicking the space link does not open the space in the Helpful Links tile
    Jive Daily for iOSJVMBL-85Banner Image zoomed and cropped
    Jive Daily for iOSJVMBL-6In a Group, the Document Viewer tile's description appears as cropped
    Jive Daily for iOSJVMBL-282Department field does not show up in Jive Daily Profile when the Title field is not populated
    Jive Daily for iOSJVMBL-249The banner image aspect does not fit the available space in the Banner tile
    Jive Daily for iOSJVMBL-214Push Notification - Clicking a notification doesn't mark it as Read in the Inbox
    Jive Daily for iOSJVMBL-1717Back button gets displayed in white color for blogs which have the banner image
    Jive Daily for iOSJVMBL-16Anchor Links are unresponsive
    Jive Daily for iOSJVMBL-1566Banner Tiles are not working
    Jive Daily for iOSJVMBL-1538Banner images appear blank on the News page
    Jive Daily for iOSJVMBL-1464T, JVMBL-1037Broken links to spaces in the Key Content and Places tile
    Jive Daily for iOSJVMBL-1009Redirection from the tile to a group is not working
    Jive Daily for iOSJVMBL-1001Unable to post to own (personal) blog post on Jive daily 2.24
    MiTUI ProfileJVCDM-136Formatting required in RTL > Hovercard > Follow popup
    MiTUI ProfileJVCDM-51Clicking Following in Profile v2 throws an error "Uncaught RangeError: Maximum call stack size exceeded"
    MiTUI ProfileJVCDM-56Profile v2 does not show the banner on any tab other than the Overview page
    O365JVSINTG-2493Office365 web parts are not working
    O365JVSINTG-2533Impersonation does not update the correct last modifier of a document - Jive Cloud Core API
    PlayBoxJVPBOX-1130Quest events aren't migrated correctly from old version to new version of playbox
    PlayBoxJVPBOX-1159"You were followed" event redirects to the wrong URL
    PlayBoxJVPBOX-1227In Group Leaderboard, the user profile does not open in a new tab
    PlayBoxJVPBOX-1240Default icon does not appear when a new level gets added
    PlayBoxJVPBOX-1261After completing the advocates quest all implemented events are unchecked
    PlayBoxJVPBOX-1262Advocate quests stay in "In progress" tab even after finishing all the events
    PlayBoxJVPBOX-13In the Activity logs page, a vertical scrollbar shouldn't appear when the activity log is long
    PlayBoxJVPBOX-1581Deleting Advocates group in Jive breaks quests page in the playbox
    PlayBoxJVPBOX-21Once completed, the advocate quest is repeated in the advocates' group when not marked as repeatable
    PlayBoxJVPBOX-648Advocate group's name change does not reflect in the Rewards console
    PlayBoxJVPBOX-650Text and formatting changes in the Rewards console
    PlayBoxJVPBOX-749Standardize text format in the tooltip for user badges
    ResonataJVIA-100In the Admin portal dashboard, the "Sentiment" tab is not working as expected
    ResonataJVIA-120In the Resonata portal application, clicking the Admin tab do not direct to the Mgmt URL
    ResonataJVIA-413After accepting the terms and conditions, the pop up appears again when the user clicks on the back button
    ResonataJVIA-416Export > Excel does not work on
    ResonataJVIA-461New user not able to log in with randomly generated password set while creating a new user
    ResonataJVIA-481ms-prod Resonata.Compressor does not process docs
    ResonataJVIA-62Scraper jive-author-v3 fails
    Search - K2JVSRCH-100Searching text using Quotes is not highlighted in the Spotlight search results
    Search - K2JVSRCH-101The searched text is not highlighted in the Spotlight search result
    Search - K2JVSRCH-107Stop words are getting highlighted in Spotlight Search Results
    Search - K2JVSRCH-1274No results are thrown in the Spotlight search when searching using a keyword that does not match the content body but does matches the content subject
    Search - K2JVSRCH-134The Term is not highlighted when searching for RTF files
    Search - K2JVSRCH-227Content with french preposition " d' " in a name is not searchable without d'
    Search - K2JVSRCH-233[Proximus] - Search using phone numbers is not working as expected
    Search - K2JVSRCH-299Spotlight Search does not return all results for "Pages" as compared to the Submitted Search feature
    Search - K2JVSRCH-332Jive Search on AWS working only with tags
    Search - K2JVSRCH-50A task is not displayed in the main Spotlight search result
    Search - K2JVSRCH-702Spotlight search highlights two words joined by a punctuation in results in place of highlighting the keyword being searched
    Search - K2JVSRCH-71Unable to search for Discussion and Document using the AND connector in Spotlight Search
    Search - K2JVSRCH-8Errors during index rebuild
    Search - K2JVSRCH-825Spotlight Search content shows some angular brackets and quotes among the content body
    Search - K2JVSRCH-94Tags are being created and displayed in English locale even though the preference is set to German
    Search - K2JVSRCH-944Wild Card search won't highlight all words entered for a place name
    Search - K2JVSRCH-97Footer text of the uploaded pdf file is displayed and the keyword is not highlighted in the spotlight search result
    Search - K2JVSRCH-99All the existing and new tags are not displayed in the main search result
    Sharepoint On-prem (V5)JVSINTG-2256Federated Search does not return results in Jive for SharePoint 2010
    Sharepoint On-prem (V5)JVSINTG-2825SharePoint Connector failing
    Sharepoint On-prem (V5)JVSINTG-4Fix solution for Jive for SharePoint 2010
    StreamOnceJVFINTG-136Moving a file from Google Drive to a non-jive folder and then deleting it removes the file from both places
    StreamOnceJVFINTG-173While making a copy of the Google doc being edited in Jive, the Google drive folders are not displayed to be selected
    StreamOnceJVFINTG-213Exchange Distribution List unable to authenticate with "http://" in Exchange URL
    StreamOnceJVFINTG-524Google Drive: Movement of files from Google drive is not reflected in Jive
    StreamOnceJVFINTG-617Facebook configuration failure on group
    StreamOnceJVFINTG-627Build fails with error "java.nio.file.InvalidPathException: Malformed input or input contains unmappable characters"
    StreamOnceJVFINTG-694Slow syncing of content having ESP as google drive in a group
    StreamOnceJVFINTG-712Getting an "Error" while installing an addons
    StreamOnceJVFINTG-915Stream Once Integration is not working
    Video MicroservicesJVCDM-22016.x Video Service Branches Normalization