Key Places to Follow in AureaWorks for Aurea Customers

Version 3

    AureaWorks has a lot to offer with a variety of spaces and communities specific to what interests you. Rather than periodically logging in and checking each space for activity, updates and announcements, let us notify you when new updates are posted in the spaces you care about. That way you only need to log in and check your AureaWorks inbox for a collection of all the latest updates in the spaces you follow, or you can adjust your preferences to get notified directly by email: Set-Up Email Notifications and Preferences.

    Learn how to follow places here: How to Follow Places in AureaWorks.

     

    General Places to Follow

    PlaceAboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All Aurea customers
    AureaWorks HelpFollow the blog section of AureaWorks help to stay on top of the latest updates and important changes happening in the AureaWorks community.All AureaWorks community members
    Getting StartedWe are always adding "how-to" guides for community members. Follow this space to get updates!

    All AureaWorks community members

    BlogsFollow this space to hear the latest thought leadership from Aurea, native to AureaWorks and published across the internet.Members interested in thought leadership articles
    See more General places in Comprehensive Guide to AureaWorks Places

     

    For AlertFind Customers

    Places
    AboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All AlertFind customers
    Customers - AlertFind HubAll AlertFind customers should follow this space for product-specific updates and communication from the AlertFind team.All AlertFind customers
    AlertFind CommunityFollow this space to connect with your peers and the Aurea AlertFind team, ask questions and share best practices.All AlertFind customers
    Follow any other Product(s) that interest you. You can find more places to follow in Comprehensive Guide to AureaWorks Places

    For Campaign Manager (ACM) Customers

    Places
    AboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All ACM customers
    Customers - Campaign Manager HubAll ACM customers should follow this space for product-specific updates and communication from the ACM team.All ACM customers
    Campaign Manager (ACM) CommunityFollow this space to connect with your peers and the Aurea Campaign Manager team, ask questions, and share best practices.All ACM customers
    Follow any other Product(s) that interest you. You can find more places to follow in Comprehensive Guide to AureaWorks Places

     

     

    For Customer Experience Platform (CXP) Customers

    Places
    AboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All CXP customers
    Customers - CXP HubAll CXP customers should follow this space for product-specific updates and communication from the CXP team.All CXP customers
    Customer Experience Platform (CXP) CommunityFollow this space to connect with your peers and the Aurea CXP team, ask questions and share best practices.All CXP customers
    Follow any other Product(s) that interest you. You can find more places to follow in Comprehensive Guide to AureaWorks Places

     

     

    For Energy Solutions (AES) Customers

    Places
    AboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All AES customers
    Customers - Energy Solutions HubAll AES customers should follow this space for product-specific updates and communication from the AES team.All AES customers
    Energy Solutions (AES) CommunityFollow this space to connect with your peers and the Aurea AES team, ask questions and share best practices.All AES customers
    Follow any other Product(s) that interest you. You can find more places to follow in Comprehensive Guide to AureaWorks Places

     

    For Insurance Solutions (AIS) Customers

    Places
    AboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All AIS customers
    Customers - Insurance Solutions HubAll AIS customers should follow this space for product-specific updates and communication from the AIS team.All AIS customers
    Insurance Solutions (AIS) CommunityFollow this space to connect with your peers and the Aurea AIS team, ask questions and share best practices.All AIS customers
    Follow any other Product(s) that interest you. You can find more places to follow in Comprehensive Guide to AureaWorks Places

     

     

    For Customer Relationship Management (CRM) Customers

    Places
    AboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All CRM customers
    Customers - CRM HubAll CRM customers should follow this space for product-specific updates and communication from the CRM team.All CRM customers
    Customer Relationship Management (CRM) CommunityFollow this space to connect with your peers and the Aurea CRM team, ask questions, get product-specific updates and share best practices.All CRM customers
    Follow any other Product(s) that interest you. You can find more places to follow in Comprehensive Guide to AureaWorks Places

     

     

    For Jive Customers

    PlaceAboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All Jive customers
    Customers - Jive HubAll Jive customers should follow this space for product-specificc updates and communication from the Jive team.All Jive customers
    Jive Software StatusBookmark and subscribe to updates to get immediate updates concerning Jive Software issues impacting operations including PHX / AMS datacenters, AureaWorks, Cloud Analytics, Bunchball, Jive Rewards, Cloud Search, Jive Video and more.All Jive customers
    Jive PlatformFollow this space to get product-specific updates for the Jive product including known and fixed issues, maintenance releases and more.All Jive customers
    Jive Internal CommunitiesFollow this group to get involved with other customers like asking questions and sharing best practices.All Jive customers
    Your MyJive support groupRead this document to learn how to get access to your MyJive support group, where you can submit support cases and connect with your account representative. If you are already a member make sure to bookmark the URL for quick access.All Jive customers
    Documentation - Jive SoftwareBookmark this site to get technical documentation for end users, community managers and system administrators for Jive Cloud and Hosted / On-Prem (for the past three releases).All Jive customers
    Jive Knowledge BaseFollow this space to get notified as soon as the latest how-to and step-by-step guides are published by the Support team as a result of closed cases.All Jive customers
    Aurea Professional ServicesFollow this space to get updates regarding the latest guides for apps, plugins written by the Professional Services team as well as information about services.All Jive customers
    Jive DevelopersFollow this space to connect with your developer peers to ask questions and share best practices.Jive developers
    See more Jive places in Comprehensive Guide to AureaWorks Places

     

     

    For Life Sciences Solutions (ALSS) Customers

    Places
    AboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All ALSS customers
    Customers - Life Sciences Solutions HubAll ALSS customers should follow this space for product-specific updates and communication from the ALSS team.All ALSS customers
    Life Sciences Solutions (ALSS) CommunityFollow this space to connect with your peers and the Aurea ALSS team, ask questions, get product-specific updates and share best practices.All ALSS customers
    Follow any other Product(s) that interest you. You can find more places to follow in Comprehensive Guide to AureaWorks Places

     

     

    For List Manager (ALM) Customers

    Places
    AboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All ALM customers
    Customers - List Manager HubAll ALM customers should follow this space for product-specific updates and communication from the ALM team.All ALM customers
    List Manager (ALM) CommunityFollow this space to connect with your peers and the Aurea List Manager team, ask questions and share best practices.All ALM customers
    Follow any other Product(s) that interest you. You can find more places to follow in Comprehensive Guide to AureaWorks Places

     

     

    For Messaging Solutions (AMS) Customers

    Places
    AboutWho should follow?
    Aurea Customer HubAll customers should follow this space for company updates and communication from Aurea leadership.All AMS customers
    Customers - Messaging Solutions HubAll Messaging Solutions (Email Continuity, Email Archival, Email Security) customers should follow this space for product-specific updates and communication from the Messaging Solutions team.All AMS customers
    Messaging Solutions CommunityFollow this space to connect with your peers and the Aurea Messaging Solutions team, ask questions, get product-specific updates and share best practices.All AMS customers
    Follow any other Product(s) that interest you. You can find more places to follow in Comprehensive Guide to AureaWorks Places

     

     

    For Partners

    Places
    AboutWho should follow?
    Partner HomeAll partners should follow this space for company updates and communication from Aurea leadership.All Aurea Partners
    Aurea and GDPR Compliance - PartnersAll partners should follow this temporary space for holding whitepaper documents regarding GDPR updates in preparation for new EU regulations around personal data privacy laws that will come into effect May 25, 2018.Aurea Partners working with EU customers
    We recommend following the Product you support. Find more places of interest in Comprehensive Guide to AureaWorks Places