Email alerts | Turn email notifications for "@" mentions on or off

Version 1


    How to configure whether or not you get email notifications when someone "@" mentions you in Jive.


    Please follow the steps below:

    1. Once logged in, click on your avatar, and then on "preferences"
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    2. Make sure the first row "Receive email...." is marked as "yes"
    3. Make sure the row "Inbox: Activity" has "email" checked
      • In the dropdown of this row you can select how often you'd like to get the email alerts (daily, weekly, twice a week, or "all activity" which will send you an email immediately)
    4. Make sure the row "Inbox: Direct social actions" has "Email" checked if you want to receive email alerts when you are @ mentioned.
      • Uncheck the "Email" box here if you do not want to receive alerts when you are @mentioned.

    User-added image