Admin Console | Deactivated user accounts do not follow the profile settings set in the Admin Console

Version 1

    Summary

    Normal registered users (and not logged in) see the username instead of the full name for deactivated user accounts.

    Environment

    Jive Cloud 2016.3.9.0

    Problem Description

    Normal registered users (and not logged in) see the username instead of the full name for deactivated user accounts.

    Steps to Reproduce

    1. Set system property : skin.default.displayFullNames | true
    2. User Profile settings set as below

      User-added image
       
    3. Log into site with admin account and view deactivated user Profile (Full name is displayed)
    4. View deactivated user profile with a normal registered user or public view (username is displayed)
    5. This is not limited to the user profile view; the username is displayed everywhere for deactivated use

    Expected Result

    • User profile view should display the same for both Active/Deactivated accounts.

    Actual Result

    • Deactivated accounts display their username instead of their full name.

    Defect ID

    JVCLD-2432

    Resolution

    This issue has been addressed in Jive Cloud version 2018.1