Version 1

    Summary

    When SSO is enabled, the "Open in Jive Daily app" link returns a black screen and app is never opened

     

    Environment

    2.24, 2018.1

     

    Problem Description

    • On Android devices only when trying to open a Jive Community link randomly chosen, you reach a browser page where it’s asked if you want to open it in Jive daily or in the browser.
    • When clicking on "Open in Jive Daily app", you are blocked on an empty page with as URL https://jive.community.com/mobile-redirect.jspa

     

    Steps to Reproduce

    • Make sure SSO is enabled on site
    • Go to mobile browser on Android device
    • Enter URL to site
    User-added image
    • Tap "Open in Jive Daily app" link

     

    Expected Result

    Application opens

     

    Actual Result

    A blank web page is shown

     

    Defect ID

    JVMBL-1014

     

    Resolution

    • This issue has been identified as a bug and reported to Engineering.
    • Issue still pending of resolution