Dear Jive Customers,
To provide consistent quality engagement on your incidents and requests, Aurea will be migrating case reporting and management from Jive Supportal in AureaWorks to the Aurea Support Portal (support.aurea.com) on July 2, 2018.
A list of helpful resources is provided below to make this transition as smooth as possible.
**Note: Make sure to register or login to your AureaWorks account to access the Supportal Transition Resources listed below**
Strategic Appointments at Aurea
Aurea Support Update
Transitioning the Jive Supportal Experience
Aurea Support Portal How-To Guide
AureaWorks Support Portal Transition FAQ
Aurea Support Portal Introduction - Outdated