Version 5

    Dear Jive Customers,


    To provide consistent quality engagement on your incidents and requests, Aurea will be migrating case reporting and management from Jive Supportal in AureaWorks to the Aurea Support Portal ( on July 2, 2018.


    A list of helpful resources is provided below to make this transition as smooth as possible.

    **Note: Make sure to register or login to your AureaWorks account to access the Supportal Transition Resources listed below**



    Strategic Appointments at Aurea

    Aurea Support Update

    Transitioning the Jive Supportal Experience

    Aurea Support Portal How-To Guide

    AureaWorks Support Portal Transition FAQ

    Aurea Support Portal Introduction - Outdated