AE18 Munich Customer Intelligent Hub Session 4: How CRM enables and optimizes global account management for Oerlikon
Business Process Manager, Oerlikon
Oerlikon is a leading industrial solutions enterprise serving the aerospace, automotive, energy industries, and more. Faced with expanding global presence – and more demand to deliver faster from their customers – Oerlikon focused on a streamlined CRM that would let them enable and optimize global account management.
This session shares how Oerlikon uses Aurea CRM to do that – and explores innovative account management concepts that leverage Aurea collaboration capabilities with Jive.