JiveWorld10: [Track #2] - [Charles Schwab Active Trader Community - From Awareness to Results] - Presentation

Version 4

    Charles Schwab created The Schwab Trading Community to allow active traders to share information, help each other trade more effectively, gain access to Schwab professionals, and enhance overall customer satisfaction and loyalty. The investor community primarily employs social networking, blogging, and discussions for community participant collaboration.

    With over 10,000 participants, this community is made up of many of Schwab’s high value clients. This session will review the successes that Charles Schwab has seen and provide insights and lessons that can be leveraged by any organization.


    Stephen Maiello

    Charles Schwab


    (A video of this session is available on the JiveWorld event website or listen to presentation here, and you can comment and rate the session below.)


    View presentation video or Listen to Presentation.