JiveWorld10: [Track #2] [The Good, The Bad - Lessons Learned in Social Customer Engagement] - Presentation

Version 8

    This interactive panel discussion will focus on the many challenges related to technology, user adoption, company politics and business reporting that every community manager must face.

    The audience will be able to submit questions and learn battle-tested best practices for overcoming many of the obstacles that stand in the way of a successful and engaging community.


    Trisha Liu, ArcSight
    Judith Soto, Strongmail
    Deirdre Walsh, National Instruments

    Barry Tallis, Jive Software


    (A video of this session is available on the JiveWorld event website or listen to presentation here, and you can comment and rate the session below.)



    View presentation video or Listen to presentation.


    JiveWorld 2010 - Deirdre Walsh National Instruments Good Bad Lessons Learned in Social.pdf