Product Support End of Life (EOL) Dates and Policy

    This document is here to show the End of Life dates for Jive Software's product releases. This document will be updated 60-90 days before we make a change in support (scheduled or otherwise).

     

    Please note that the EOL dates below apply to both the core platform and associated services. While you may continue to use the core platform without support beyond the EOL date (though we strongly recommend upgrading to a newer release prior to any EOL), all associated services will reach their EOL date 90 days after the date listed and you may lose access to these capabilities. The future dates posted here are subject to change in accordance with our release cycle.

     

    Jive Software's End of Life support policy is attached to this document.

     

    If you have any questions or comments, please create a case in your customer group.

     

    Product End Of LIfe

     

    ProductRelease DateEOL DateAssociated (Connected) Services Impact Statement
    Jive 8.0.x2015-03-302017-09-30
    Jive 7.0.x

    2013-12-16

    2015-12-16
    Jive 6.0.x2012-09-272014-09-27Join Jive Customers to view: Customer FAQ:  Associated (connected) Services and Jive 6 EOL
    Jive 5.0.x2011-06-302014-01-31
    Jive 4.5.x2010-06-082013-04-15
    Jive 4.0.x2009-10-312011-10-31
    Jive 3.0.x2009-03-162011-03-31
    Clearspace 2.5.x2008-08-172010-09-01
    Clearspace 1.x2008-12-27
    Jive Forums2009-10-01

     

     

    Compatibility Changes

     

    End of Support for Internet Explorer 6 (IE6)

    In our Jive 5.0 release, support for IE6 has been discontinued entirely. This means that any feature, theme, module, etc. from Jive 5.0 forward will not be quality tested for IE6 or have IE6 support. All supported releases prior to Jive 5.0 (3.0/4.0/4.5) will continue to support IE6 for the duration of their two-year support lifecycle.

     

    End of Support for Internet Explorer 7 (IE7)

    As of the Spring '13 Cloud Release and Jive 7, we no longer test or support IE7 for Jive. All prior releases will continue to support IE7 through their EOL.

     

    End of Support for Internet Explorer 8 (IE8)

    As of the Winter '15 Cloud Release and Jive 8, we no longer test or support IE8 for Jive. All prior releases will continue to support IE8 through their EOL.

     

    End of Support for Safari (Safari 6)

    As of the Jive 8 Hosted & On-Premise Release, we no longer test or support Safari 6 for Jive 8. All prior releases will continue to support Safari 6 through their EOL.