We hope you enjoy visiting Xxxxx, return often, and become an active member and frequent contributor.
Keep it clean, keep it professional. Every post should make a positive contribution and should be suitable for all users. Xxxxx content is open to all points of view on intended business-related topics; mature, polite debate is encouraged. We will however remove any post or reply that includes derogatory, abusive, offensive, obscene, violent or inappropriate content of any kind. Always interact with other users respectfully, as you would in any professional setting.
Be honest, be yourself. Xxxxx is intended to be used for the helpful exchange of information between members. False, inaccurate, or otherwise misleading information is generally not helpful. Please be sincere in your community or group participation by only contributing valid, useful content.
Respect the privacy of others. It's up to you, and only you, to decide whether or not to share personal information about yourself or your business. Please do not post or send a reply that includes another user's postal or email addresses, phone numbers, or other contact information.
In the course of using advanced collaboration systems, by definition people will frequently encounter each other electronically. Like any other online system in use at our companies, the standard Code of Conduct applies. However, here are some additional guidelines for your electronic behavior.
- You are personally responsible for your postings, so ensure they are accurate and appropriate.
- Speak as yourself; don't act differently just because you are online.
- Manage your time appropriately. Do not let your job suffer because you spent too much time in social networking environments.
- There is no place for inappropriate comments; don't make any.
- Consider that the people you encounter may be from different companies and countries and have different policies, approaches and customs than yourself. Just because things may be different does not mean they are wrong.
- Don't ignite online arguments; they are counterproductive.
- Do participate when you have something useful to offer. Don't keep good stuff secret.
- Support others when you observe them doing something good.
- Don't be anonymous; always use your own identity.
- Do follow your respective corporate conduct policies, standards and procedures.
- Don't abuse other's copyrights by using their material without appropriate permission and attribution.
- Don't release company confidential information, or any information that would be considered personal, private or security related.
- Don't store, post, acquire or in any way use illegal or inappropriate files or information.
- Know and follow the Employee Code of Conduct and Respectful Workplace Standard. “Community Name” cannot be used for personal gain.
- Understand that comments/postings that are deemed inappropriate are not permitted; see Appendix B – Definitions, “Inappropriate Content”. These types of comments will be removed or edited and progressive disciplinary action may be taken.
- Report inappropriate content via the links provided within “Community Name”.
- Ensure that participation in “Community Name" supports work-related duties.
- Utilize blogs and discussions to facilitate and promote informal debate and discussion. Writing in a casual, conversational manner is encouraged. This tool is intended to promote innovation and creativity.
- Not change or delete another employee’s entry or comments.
- Respect the privacy of individuals by ensuring expressed permission is received prior to posting names, phone numbers, addresses, photos, or other personal information.
- Before creating groups and posting content, consider:
- the nature of the content being shared - if you would not share the content through email, don’t post it in “Community Name”;
- who is in a position to require knowledge of and access to the content at different points in time - protect sensitive and confidential information through the use of private groups and manage the membership of the group appropriately;
- what other users should do with a document you are posting - utilize the Collaboration Options to control who can edit the document, to add approvers and to control commenting on the document.
- Be aware that violation of this protocol may result in disciplinary action.
- To ensure that your message reach the right people at timely manner, identify your subject matter clearly in the subject line. Subjects like ‘a question’ and ‘prospecting idea’ are not very helpful
- Recognize help/answers your receive. If someone has provided you with information that is helpful mark the response as “Helpful” if they have answered your question mark it as ‘Answered’. Not only does it recognize the time a respondent put into answering your question, but it also alerts others that your question was fully answered.
- Before asking a question use the search function of the InTouch community to see if someone has already asked that question and it’s been answered or a discussion on your topic is already ongoing.
- Keep questions short and to the point. This makes it easier for people to reply quickly with an answer.
- Ask only one question per topic. This makes it easier to understand and follow the replies.
- If you find a solution to a problem raised in a topic then post it as a reply so that others can benefit.
- If you didn't get an answer then take another look at your question and see if you could improve it.
- Don't reply to a topic to say you have had a similar problem. This is called a 'Me Too' post and wastes people's time as they are looking for an answer.
- Answer other people's questions. This makes sure users will continue to utilize the community so you can expect answers to your own questions in the future. It increases your community reputation and makes you feel good.
- When you participate in a discussion always add something useful and interesting to it. Avoid unnecessary posts such as "too,and I "," Thanks, "and so on.
- Use emoticons and other symbols to indicate tone. When posting on the community, there is an absence of indicators that help one to decipher tone and your intention.. In the absence of valuable voice tone, body language, facial expressions and other social cues, emoticons and symbols (smiley face, or "*smile*") can help make tone and intention clear to other community participants.