To fix a critical bug in your version, the Jive Support team may provide you with a fixpack jar file to fix the bug. Follow the steps below to deploy the fixpack.
Please note, these steps are specific to Jive Custom instances that are hosted on-premise. Jive Support will manage and deploy any fixpacks provided to customers that are hosted by Jive.
- Verified for version: Jive Custom
1. Upload the a-fixpack-for-JIVE-XXXX-vXXX.jar to the /tmp/ directory for each web node, via:
scp a-fixpack-for-JIVE-XXXX-vXXX.jar <your_username>@<web_node_url>:/tmp/.
2. Log into each node and access the Jive user via:
sudo su - jive
Due to a change as of Jive 8, step 3 is different for Jive 7 and older
3a. For Jive 7 and older
cp /tmp/a-fixpack-for-JIVE-XXXX-vXXX.jar /usr/local/jive/applications/<instance_name>/application/WEB-INF/lib/.
3b. For Jive 8 and newer
~/java/bin/jar xvf /tmp/a-fixpack-for-JIVE-XXXX-vXXX.jar
4. Perform a full restart.