Version 14
Visibility: Open to anyone

    REPRODUCIBLE ISSUE:  Whenever Save and Continue or Save Draft is utilized when creating a document in Jive 4.5.6.0, 4.5.7.1 and even here in Jive 5, images do not get written into the document properly, and are not thumbnailing correctly (Jive standards set forth that images from 311 to 620 pixels wide will be thumbnailed to 310 pixels wide*).  As shown below, the resulting images shown in final published docs and their associated URLs written by Save and Continue and Save Draft versus Publish is very different.


    * - I believe these to be our Jive standards at Disney Animation, set  on our instance, but Jay would have to corroborate.  Thus, actual default Jive standard settings for thumbnailing may be slightly different.

     

     

    1. Enter text into this doc and Save and Continue

    2. Insert 25x600.jpg image and Publish it


    25x600.jpg


    RESULT:  Image does NOT CONFORM to Jive standards (full rez img is shown instead of 310 pixel wide thumbnail due to the effect of the Save and Continue)

    IMG URL: src="/servlet/JiveServlet/downloadImage/73792/25x600.jpg" __jive_id="73792"


    3. Insert same image and Publish


    25x600.jpg


    RESULT:  Image CONFORMS (img thumbnail is now present due to the effect of the previous Publish)

    IMG URL: src="/servlet/JiveServlet/downloadImage/102-52732-2-73793/25x600.jpg" __jive_id="73793"


    4. Insert same image and Publish


    25x600.jpg


    RESULT:  Image CONFORMS (img thumbnail is now present due to the effect of the previous Publish)

    IMG URL: src="/servlet/JiveServlet/downloadImage/102-52732-4-73812/25x600.jpg" __jive_id="73812"


    5. Enter text and Save and Continue

    6. Insert same image and Publish


    25x600.jpg


    RESULT:  Image does NOT CONFORM (full rez img is shown instead of 310 pixel wide thumbnail due to the effect of the previous Save and Continue)

    IMG URL: src="/servlet/JiveServlet/downloadImage/73813/25x600.jpg" __jive_id="73813"

     

    7. Enter text and Save Draft

    8. Insert same image and view initial, pre-Publish image URL:

    src="https://community.jivesoftware.com/servlet/JiveServlet/downloadImage/73814/25x600.jpg"


    NOTE: This URL, in its pre-Publish state, is currently identical—other than its 73814 image ID—to the next image, below, therefore the changes in the URL—indicated here in the ORANGE numbers in all the URLs—happen during Publish.  However the URL changes made are influenced by what process had run just prior to bringing in the images, not the Publish itself.  If that were the case, then all the URLs would write out similarly, but they do not.)


    9. Publish


    25x600.jpg


    RESULT:  Image does NOT CONFORM (full rez img is shown instead of 310 pixel wide thumbnail due to the effect of the previous Save Draft)

    IMG URL: src="/servlet/JiveServlet/downloadImage/73814/25x600.jpg" __jive_id="73814"

     

    10. Insert same image and view initial, pre-Publish image URL:

    src="https://community.jivesoftware.com/servlet/JiveServlet/downloadImage/73818/25x600.jpg"


    11. Publish


    25x600.jpg


    RESULT:  Image CONFORMS (img thumbnail is now present due to the effect of the previous Publish)

    IMG URL: src="/servlet/JiveServlet/downloadImage/102-52732-4-73818/25x600.jpg" __jive_id="73818"


    Some explanation about my process:

    In case it's difficult to follow how I am manipulating this doc with these images, I want to point out that you must always Publish in order to see your results—there's just no way around that, of course.  The reproducibility of the issue dwells on what process was done just prior to bringing each image into the doc: if the previous process that was done before placing an image into this doc was a Save and Continue or a Save Draft, then the images are always wrong when the doc is Published (not thumbnailing to Jive spec); however, if the previous process that was done before placing an image into this doc was a Publish, then the images are always okay (thumbnailing to Jive spec) no matter how the doc is saved after placing images in.