OK, strap in for this module. This is how you'll make money, so learn it, live it, love it.
Module 3: Jive Solutions
What does Jive sell?
There are three primary solutions that we are selling as of Q1 of 2013:
- Jive Cloud Capabilities
- Social Marketing and Sales Solutionreview all the of the content in this area, with particular focus upon the following:
- Social Intranet Solution review all the of the content in this area, with particular focus upon the following:
- Why You Need a Social Intranet
- Demo+Video+Social+Intranet+Act+1.mp4 - Box
- Demo+Video+Social+Intranet+Act+2.mp4 - Box
- Social Customer Service Solutioneview all the of the content in this area, with particular focus upon the following:
The next generation of social business.
- Download Jive Product Overview and review it
How does Jive make customers successful?
- 6 Key Customer Stories.pptx
- Video: Now Business is Social
- Download and understand Jive Professional Services Packages Field+services+packages+0311.pdf
- Spend 15 minutes familiarizing yourself withJive Social Business Blueprint
- Community Activity Patterns: Employee Community Activity Patterns in Large Organizations
- How businesses use social business software at the micro level: Example User Activities by Business Unit
- How to Launch a Community Sample Video: Pearson Always Learning - Launch Video (Dino)
- A Successful Project Team
- Groups vs. Spaces in v4.5 (a decision matrix)
- Patterns / Use Cases
- Download/Watch 7 Successful Adoption Practices presentation and video
- Download Jive Social Business Blueprint: http://www.jivesoftware.com/wp-content/uploads/2012/10/WP-Jive-Social-Business-Blueprint.pdf
- How To Engage Your Prospect with the Blueprint
- Jive Total Economic Impact Report- Final.pdf
Use this Jive Right Start Successful Practices+Initial FTEs+Timeline in 2nd or 3rd meeting to:
- sell the value of Strategy Consulting
- communicate the initial investment in full-time equivalent (FTE) staffing
- demonstrate how long it typically takes to roll out enterprise-wide (or to "the world" if external)
- Jive Strategy Consulting will make you successful, faster
- The most important net-new resource you need is 50% FTE Community Manager - will grow to 100% over the first year, depending on community growth/participation
- In 3 months, you'll have enough data to make a fact-based go/no-go decision re: larger deployment
Who are Jive's competitors?
- Download and review the Competitors Section on the Jive Partner Community: (Archived) Jive Partner Community
- Bookmark Partner Asset Library
Seriously, our competitors don't stand a chance. Prepare to crush your number this year!
Rules for engaging Jivers to help you sell
- Be transparent - accelerate your sales cycles! Collaborate with your team in the open as much as possible. This is what your opportunity group is for. This allows all Jivers - the ones you know, and those you DON'T KNOW YET - to see what's going on in your opportunity, and jump in to help when they can. You may not even have to ask!
- @ mention. Type the @ symbol immediately followed by the person's name, like this: @gia_lyons, in a discussion, document, comment, etc. That person will get a notification in their inbox, and jump in within 24 business hours most of the time.
- Say thanks. A simple "thanks!" in a comment is enough, but if someone goes above and beyond, give them a Rypple Thanks - it goes into their annual personnel appraisal