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    In 2010, Ricoh faced two major business challenges: First, it was uniting two large companies -- Ricoh Americas, known for its office imaging equipment; and IKON Office Solutions, which provided a wide range of document-related services. Second, it was transforming the combined entity from an equipment company to a services-led, technology-enabled company. In this session, we will share how Ricoh took their intranet from hundreds of disparate systems in many platforms to one consolidated platform with seamless integration in twelve months, with a very small cadre of employees to help drive the change.



    Courtney Zentz


    Intra-Mess to Intra-Success at Ricoh