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I see that Google launched a Universal Analytics Beta option recently. I've been using the Classic for quite some time. I am wondering if anyone has installed them simultaneously on their instance? I see there are rec... The last secret in Deirdre Walsh's ebook, Unlock the 6 Secrets to Social Success, is analyze. As 'Analytics People' I thought a discussion on this would be of particular interest to y'all. It's now possible to show ho... Anyone weigh in on your favorite new or revamped feature. Olivia Hello, Wondering if anyone has any ideas on how to put together a scorecard and metrics to measure customer satisfaction and quality of responses for an online support community. We are able to track activity ... Greetings...you are invited to an upcoming webinar, hosted by Jive Partner Hoooley Corporation, with myself, Ron Berndt as the webinar host/moderator. Here are the details: Organizational Network Analysis (ONA)... Edit Diagram in Lucidchart Hi, I saw in the table that we can collect information about Watch and Follow. Does tracking in V5.0 show up as a watch or is it a unique event? Mike And it never stops. Arrgh. We have not yet impelemented the Insights Module, although we are considering doing so. I would like to hear from other folks running external communities if there are any methods or tools you have found effective in ... What have been the most useful analytics you have used to evaluate a site?