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Bay Area User Group

2 Posts authored by: mack_torres Champion

The next Bay Area User Group will be hosted by my new company Palo Alto Networks on Friday February 16th 2018. Palo Alto Networks will showcase their recently upgraded intranet called the LOOP, how they are transitioning to Tiles and making Mobile an important part of their strategy moving forward. We will have a few interactive activities planned, and some exciting guest speakers, so look for us to make updates to this announcement and the agenda in the coming weeks. Ben Taub, CEO of 411 labs will be here in person to present an amazing new tool that he has designed and discuss some use cases and best practices on using his tool to take your engagement analytics to whole new level!


Jive Partners such as Social Edge and Grazitti interactive will be on hand to demo their latest Tile offerings and Add-Ons during the morning Co-Working sessions. We are hoping to also have some Jivers on hand as well like Sarah O'Meara.


It's been several months since our last Bay Area User Group meeting. Due to the fires in Napa, we had to cancel our last meeting, and there is a lot of things to discuss. JiveWorks has transitioned to AureaWorks. There has been a ton of restructuring at the company, and many of us customers have been directly impacted. I have spoken to the new VP of Customer Support, Chris Moore and he is planning to attend, to address some of the issues that many of us have been facing with Jive Support.


Does this look familiar to anyone? Let's discuss some of our questions and concerns about Jive Support going forward.

What is Co-Working About?

Join us to do your regular work alongside other Jive customers, and Jivers, who

  • actually understand what you do every day,
  • who can answer your questions when you get stuck on something,
  • are interested in hearing about what you're working on and
  • will share what they are doing and learning with you, too.


And if you're slammed and mostly need to get work done, you can do that and then catch up with us over lunch or over drinks at the end of the work day (those who can stay will adjourn to a nearby watering hole).


If you can't stay the whole day, just come when you can. There's no agenda. Co-working is all about collegiality, spontaneity and serendipity. And getting the heck out of the house, for us telecommuters.




Co-Working Day

9:00 a.m. - 12:00 p.m.      Networking/Co-Working

12:00 p.m. – 1:00 p.m.      Lunch (Bring Your Own)


Bay Area User Group Meeting

1:00 p.m. – 1:45 p.m.        Welcome & Introductions (Speed Dating)

1:45 p.m. – 2:00 p.m.        Announcements

2:00 p.m – 2:45 p.m.         Palo Alto Networks Showcase – Parag Hardas

2:45 p.m. – 3:30 p.m.        411 Labs Demo - Ben Taub

3:30 p.m. – 3:45 p.m.        Break

3:45 p.m. – 4:15 p.m.        Tiles Presentation by Social Edge -  Brooks Jordan

4:15 p.m. – 4:30 p.m.        Open Discussion

4:30 p.m. – 5:00 p.m.        Q&A


6:00 p.m. - 8:00 p.m.      Happy Hour - @ OPA! (2722 Augustine Dr #130, Santa Clara, CA)



Forgot to register for this year’s UnJiveWorld conference scheduled on October 15th in Santa Clara? Don’t worry, we have a few spots left and there is still time to sign-up. Don’t miss out on this great event, we have an updated agenda with two amazing keynote speakers, over 15 breakout sessions hosted by industry leaders, 4 sponsors, 2 photo booths, 1 developer hackathon and 1 amazing afterparty hosted by Bunchball at Hotel Valencia in Santa Row.


Keynote Speakers


Ofer Ben-David - Executive Vice President of Engineering for Jive Software


Rajat Paharia - Chief Product Office and Founder of Bunchball and Author of NY Times best-seller "Loyalty 3.0"





UnJiveWorld 2015 -

Hitachi Data Systems

2825 Lafayette Street

Executive Briefing Center Lobby
Santa Clara, CA 95050

Customer host: Michelle Groff Burling

Afterparty - 6pm to 8pm

Hotel Valencia at Santana Row

355 Santana Row

San Jose, CA 95128


Here is our updated agenda:





8:00 - 8:50

Reception & breakfast

Hitachi sponsored

8:50 - 9:00



9:00 - 9:45

Keynote - Jive Roadmap

Ofer Ben-David Chief, EVP of Engineering

9:45 - 10:30

Keynote - Gamification

Rajat Paharia, Founder of Bunchball

10:30 - 11:00

Q & A


11:00 - 11:50

Break-out sessions

See full breakout schedule below

12:00 - 12:50


JCS Consulting sponsored

1:00 - 1:50

Break-out sessions

See full breakout schedule below

2:00 - 2:50

Break-out sessions

See full breakout schedule below

3:00 - 3:50

Break-out sessions

See full breakout schedule below

4:00 - 4:50

Break-out sessions

See full breakout schedule below

5:00 - 5:30

Wrap-up - Thank you, directions to party

BAUG Steering, Jive

6:00 - 8:00

Networking Reception/Afterparty

Bunchball Sponsored



Here are the Break-out Sessions:


Time Slots

Joshua Tree (85)

Yosemite (25)

Golden Gate (16)

Channel Islands (12)

Lassen Volcanic (14)

Sequoia (10)

11am - 12am

Gamification Session with Bunchball

Jive Workstyle Apps Integrated with Jive-n

Employee Engagement / Gender diversity: Creating a successful women's employee group using Jive


Ryan Rutan - Developer Hackathon


1pm - 2pm

Customer examples of the News feature in action

Hitachi Blog Campaign Use Case Review

The deep use case: building workflows in Jive

Ryan Rutan - Developer Hackathon


Customer Research Sessions

2pm - 3pm

Our customers' biggest pain points with the Jive product

The Darwin Awards: Mistakes in Enterprise Social Networks and What to do Instead

Implementing a social intranet

Ryan Rutan - Developer Hackathon


Customer Research Sessions

3pm - 4pm

Demystifying the Cloud Upgrade

Creating customer value through Idea Exchange

Challenges Facing Regulated Industries

Ryan Rutan - Developer Hackathon


Customer Research Sessions

4pm - 5pm

Analytics Session

Integrations and Recognition at Blue Shield of California


Ryan Rutan - Developer Hackathon


Customer Research Sessions



Here is the list of Speakers:


Rajat Paharia

Chief Product Officer

Bunchball / Author of NY Times best-seller "Loyalty 3.0"

Michelle Groff Burling

Director, Community Management

Hitachi Data Systems

Ofer Ben-David

EVP Engineering

Jive Software



John Cloyd

JCS Consulting

Christopher Gilland

Senior Instructional Designer

Blue Shield of California

Tom Resing

Solutions Consultant

Jive Software

plex.jpgNuanceLogo_200x200_k (3).pngjive.png

Mahal Torres

Senior IT Business Analyst

Plex Systems Inc., / Bay Area User Group Chair

Kim Nelson

The Voice Community Manager

Nuance Communications / Bay Area User Group Steering Committee

Ryan Rutan

Director, Developer Evangelism & Partner Innovation

Jive Software


Rian van der Merwe

Product Design Director

Jive Software

Kathleen McMahon

Product Manager, Digital, Online Customer Community

Wells Fargo / Bay Area User Group Steering Committee

Sarah Brody Webb

Professional Services Manager

Jive Software

Hitachi.pngJCS_Color-300x240.pngDealertrack Technologies.jpg

Lauren Klein

Social Business, Leadership and Communities Strategist

Hitachi Data Systems

Carlo Saggese
CTO and Co Founder

JCS Consulting

Candida Rodriguez

Enterprise Community Manager

Dealertrack Technologies


Joe Fisher

Vice President of Products


Rob Shapiro

Senior Director & Social Architect


John Summers

Community & Social Strategist

FireEye / Bay Area User Group Co-Chair






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