Platinum Support Customer Success Program Baseline Survey
The Platinum and therefore the Customer Success program has changed a lot over the last few years, something we would like to continue, for the better.
it is obvious that to improve something you need to know how it is performing presently, where it should be and then find the gap and fix.
To start this journey we would like to enlist your help by taking this 3 minute survey so we can get a baseline. There are many spaces for comments and we promise to read them all.
Please help us to improve the Customer Success Program and so help you.
Many thanks in advance,
Aurea Customer Success Management.