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danthomas
Hi everyone I’m looking into how I can support Jivers and am interested to know your thoughts on: - what you’d like to learn about and  - if you were to invest in training, what would it be for, e.g community management, reporting, collaboration, use cases, culture etc.  Thanks in advance! :)
in Jive External Communities
tmaurer
I know that many communities don't limit space permissions. BUT, if you do, this is an important note. The Discuss system permission includes a permission setting that does NOT allow people assigned the permission to see Content shared with the space. And as an admin, you'd never actually notice this - only users with the permission would.… (Show more)
mnevill
We are on Jive-x Cloud with a community mixed of customers and employees.  I can't remove employees from the leaderboard and don't have DB access to use queries that help here, but I'm trying to figure out a way to best identify advocates in our community that are not employees.  Our employees answer most of the posts but I want to see, know, and… (Show more)
in Jive External Communities
sfield
Is anyone else having an issue with gamification and accessing the points within their community? Ours have disappeared completely. Jive's status page says that Jive rewards is operational. Wondering if it is just our instance or if anyone else is having the same experience. I opened a case a week ago about our gamification being paused and… (Show more)
in Jive External Communities
richard.hahnemann@adtran.com
Is there a way to upload HTML files, documents and graphics, and store them in a location that is not published, but can be linked to?  I want the customer to be able to click a link that calls up an HTML version of our documentation - this requires a place to store the HTML, CSS, JS files and graphics. This location must provide the required… (Show more)
in Jive External Communities
Jeff Shurtliff
Hi all,   I just discovered the Read Tracking functionality in Jive and this is exactly what one of our customers has been asking for but with ideas rather than discussions.   Does anyone know if it's possible to enable Read Tracking for ideas in Jive-x Cloud?  I see the option to enable it for discussions under System > Settings > Discussions… (Show more)
in Jive External Communities
sfield
Has anyone noticed if their community manager reports are showing incorrect data? We pulled the monthly report for November and one of our measurements is number of correct answers. This shows an aggregated, all-time view of correct answers and somehow we are -8 this month, which is incorrect. We tested to see if the report was pulling the same… (Show more)
in Jive External Communities
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