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Hi there,   I am curious if any other community managers for customer communities have experienced this, and if you have, if you have any suggestions on how to stop it.   Many of our customers participate in ideas on our community. Oftentimes, users will vote on ideas and proceed to add a comment to provide further feedback. This is great, and… (Show more)
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We are on 2016.3.10.4, and heavily use content moderation for our internal community.   Lately, both Keeley Sorokti and Mary Ann Garwood have been experiencing issues, where when they use the "edit in context" link, the document version is not incremented and their name is not listed as an editor. This is NOT how this functionality used to work,… (Show more)
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Is anyone out there running into DES issues? Our processes of pulling data in from Jive - x via DES is failing. I realize, of course, that JX is now a Lithium product and we have submitted a ticket there. However, I seem to recall at one point during the transition being told that the DES functionality still remains with Aurea. Hence my question… (Show more)
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Hi, Anyone has insider news on Lithium to Acquire External Online Community Business from Jive?   I wish Jive will inform its external communities beforehand and let us know what it means.   Please share your thought.   Thanks. Cathy
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Hello fellow external community members, I am migrating off of Jive-X and my go live date is in 15 days. I have been struggling to receive timely support from Aurea regarding our Akamai environment and am forced to work through a portal system with Lithium, my current license holder. It took 21 days for Aurea to implement a change which they… (Show more)
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Background   One of the feature our team were looking forward to was being able to enter custom metadata for pages across our site. We've already customised our on-prem code to improve the out-of-the-box implementation and output better default metadata to the content types (including more consistent canonical URLs), but we didn't have a way to… (Show more)
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Hi there,   I am curious if anyone has changed the wording of the "Correct Answers" button to something else? For example, substituting that verbiage for something like "This solved my problem"? Is it even possible to change the wording of this button? If anyone else has changed it, what did you change it to?   Thanks! Alexis
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Hello Kosheno Moore I am a former Jive-X customer and I need assistance with my Akamai license currently held by Aurea. Lithium has been contacting you and has not received a response. Please tell me whom I may speak with to discuss our Akamai certificates. Time is of the essence. We need to speak to someone as soon as possible.   Jive/Aurea holds… (Show more)
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Hello and welcome! I'm Gia Lyons, Program Manager of the Jive Community, and I started this group in hopes of sharing tips and techniques with other managers of externally facing branded communities. Please introduce yourself!
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