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I'd like to invite members of the Jive Community to take part in the annual digital workplace research I conduct each year.  The purpose of the survey and final report is to provide executives and practitioners with data, analysis and firsthand stories to help them see where they are today and what is happening in maturing digital workplaces.

Each survey participant gets a free copy of the final report, "The Workplace in the Digital Age - 2015 edition" as well as their own customized scorecard. The survey link is at the bottom of this post.


Highlights from the previous survey

  • The top two strategic drivers overall for the digital workplace are “increasing organizational intelligence” and “gaining efficiency and cost-savings”. The first is number one for maturing digital workplaces; the second is number one for the majority.
  • Organizations with maturing digital workplaces report a much higher rate of top management acting as a “driving and active” force in their initiatives.
  • Operational management and business support functions are “actively involved in strategic decision-making” and “actively using the digital workplace” in these organizations.
  • Case studies and data show that the digital workplace helps organizations enable their customer-facing workforce, helping them interact with customers in real-time with up-to-date information.
  • Mobile services for the workforce will be deployed in 30 to 40 percent of organizations by the end of 2014.
  • Internal crowdsourcing is now deployed enterprise-wide in over half the organizations with maturing digital workplaces. They report “transformational” or “significant” impact on their organization.
  • Enterprise Q&A is bringing purpose to social networking, letting people who do not know each other share information and solve problems across the organization.
  • Real-time communication combining voice and video is creating “virtual water cooler” moments, bringing people closer and building relationships across silos.
  • Cross-organizational communities are playing a long-term strategic role as custodians of knowledge, thus complementing traditional hierarchical structures.
  • Organizations with maturing digital workplaces have cultures that are more collaborative and based on teamwork. Top managers, as well as Communication, IT and HR managers, are more “open and participatory” in their leadership styles and ways of working.
  • Few organizations report “very confident” when asked if they are able retain knowledge and know-how when baby-boomers retire. The few that do say the digital workplace plays a “definite role” in this capability.
  • Physical workplaces are slowly evolving toward more “non-territorial” workspaces, encouraging the flow of ideas and information among people.


How to get involved in the on-going survey

You can discover how these trends are continuing or changing by joining this year's survey and getting your free copy of the final report. The survey officially closes on December 31st, but if someone here needs a few days in early January, we can make an exception! 


Digital workplace framework used for the scorecard

The digital workplace framework shown below has been developed over the past two years. The Scorecard is based on this framework. Each participant receives a copy of his/her own scorecard. There is a link to participate at the bottom of this post.

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Participation link: 2015 Digital Workplace Survey – Open Now | Digital Workplace

Get in touch if you have any questions: jane@netjmc.com



scottwdennis

Online Community

Posted by scottwdennis Dec 11, 2014

People are communal by nature.  How different is the act of joining an online community from joining an on-ground club or social network? Is the way people interact in online communities versus on-ground changing the way we teach and learn or are changing in online community participation and in education simply correlative? 

 

Over the past ten years education in America is begun to change in dramatic ways, with some using a "guide on the side vs sage on the stage" analogy to describe how students increasingly expect to be a part if of the active construction of knowledge and meaning rather than only being passive recipients of distilled wisdom. During the same time interval, online education has grown exponentially while traditional participation rates have remained static or declined?

 

Is it possible that the dramatic increase in online community activity rather than individuals more often relying on traditional documentation and one to one interaction with support technicians could be a reflect a similar trend in how people want to find information about the products and services they use?

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