We are communicating with you today to inform you of an action that you may need to take within your external community.

 

With the 2016.1 release, we launched Jive Daily, a mobile app for the Jive-n interactive intranet or employee community.  This mobile app is only applicable for Jive-n customers and does not support integration with Jive-x, external communities.  By default, your end-users will not be impacted, unless you have enabled the "Prompt web users on compatible mobile devices to launch the native Jive Mobile app" setting.  You can review this setting under Mobile/Mobile Apps/General, as shown below:

Mobile Apps image.png

If this setting in currently enabled, your users will see the prompt screen below to download Jive Daily when clicking on any community deep link.

Open jive daily.png

 

Removing Jive Daily Prompt Screen

To remove the Jive Daily prompt screen, simply uncheck the "Prompt web users on compatible mobile devices to launch the native Jive Mobile app" setting under Mobile/Mobile Apps/General.

We will reinstate the screen that prompts users to Download Jive Mobile, which does support Jive-x communities, on March 4th.  We ask that you keep the setting disabled until then.

 

If you have any questions, please share them below or use Jive Support.