As a Jiver and strategist, I'm always pleased when we have a chance to bring some of the insights and knowledge that are shared openly at JiveWorld to our customers and partners virtually and throughout the year.  Please join us for an insightful webinar with longtime Jive-x customer Tableau on May 19, 2016 at 10 a.m. PDT. 

 

Whether you manage a primarily peer-to-peer support community or a marketing-driven engagement and thought leadership community - or a blend of both - all external communities have a vested interest in deepening and increasing customer engagement, loyalty and advocacy. 

 

Tracy Rodgers, Tableau's community manager and strategist, and Gili Guri-Mill, Jive's director of product marketing for Jive-x, will take you through Tableau's journey from a primarily peer-to-peer support community to a thriving ecosystem that helps nurture and convert prospects, improve Tableau's products and solidify customer retention and loyalty.  You can take a look at their community here: Welcome |Tableau Support Community.  Tracy will review some of their key success metrics and business outcomes across both support and marketing KPIs, as well as the best practices she has applied to achieve strong and sustained results.

 

Register here: Tableau: From Support to Brand Affinity. (No worries if you can't make it live, the recording will be available on-demand afterward.)