• How do I delete a blog post?

    Maybe I am missing something, but it doesn't seem that there is an obvious way to delete a blog post. Tips appreciated. Thanks!
    Shara Karasic
    created by Shara Karasic
  • Webinar on Spam Prevention - Sept 1 @ 9 AM PDT

    Join me and Deepti Patibandla on Tuesday, Sept 1 at 9 AM PDT for a webinar on external community spam. We're going to talk about the recent spam attacks that have been impacting communities and how to configure your c...
    last modified by vsoares
  • How have you customized Jive Hosted?

    Hi, I am interested in hearing from those of you who have customized Jive Hosted. I am still trying to learn what can be customized and what can't be. For example, has anyone edited all the site copy with a script or ...
    Shara Karasic
    last modified by Shara Karasic
  • Is it possible to change the look of the profile?

    Is it possible to change the look of the profile (for example, change the dark background to a light background) if we are on Hosted? If so, how do we do that?
    Shara Karasic
    last modified by Shara Karasic
  • User Group Best Practice Webinar?

    Hey! I run user groups for Jive but was hoping many of you would be interested in having a webcast and we can share best practices?
    Kelly Carlsted
    last modified by Kelly Carlsted
  • Welcome to the External Community Managers group: Please introduce yourself!

    Hello and welcome! I'm Gia Lyons, Program Manager of the Jive Community, and I started this group in hopes of sharing tips and techniques with other managers of externally facing branded communities. Please introduce ...
    Gia Lyons
    last modified by Gia Lyons
  • Moving posts from One Category to another Category (in another Space)

    Is it possible (Or what is the best way) to move posts from one category to another category which is located in a different space.?
    Scott K Wilder
    last modified by Scott K Wilder
  • Can I change the font in the CSS for Jive Hosted?

    Can I access the CSS files in Jive Hosted to change design elements such as the site's fonts?
    Shara Karasic
    created by Shara Karasic
  • Notifications

    Customers are asking for 1) 'Can Notifications be Sent to my Inbox' and 2) 'Can I set up Notifications based on a keyword?' For #1, I can send tell them to leverage their streams functionality, but I was wondering ...
    Scott K Wilder
    last modified by Scott K Wilder
  • Community breadth as a full Enterprise Socbiz tool

    Hi Social Business experts,   Can you point me to resources, which will help me build a case for the breadth of the Community program: Supporting & nourishing Functions like <Customer Support> to an &...
    Anirban Dutta
    last modified by Anirban Dutta
  • How have you modified the Welcome New User Email?

    Hi Everyone, I'm a newbie as far as posting.  I was wondering how you have modified the Welcome New User emails to suit your communities? Thanks in advance for any contributions
    last modified by acauley
  • Seeking best practices: Use of Spaces instead of Groups - visibility/permissions concerns

    Hi External Community people!   I'm struggling with a question of community design right now, and I'd like your help.   We want to host discussion forums related to specific topics, and normally using Jive...
    last modified by jkurutz
  • Declining Terms for Ideation

    I have some users that have declined the terms to post Ideas and now want to be able to post. How do I clear it so they are asked again to accept terms. I am on Jive hosted v 6.0.3
    last modified by srivers
  • Blogging - Content and Promotion

    Good day everyone, Once you have assembled your team of bloggers, created a calendar, set up best practices for content, what are you doing about promotion within your community? Yes the blog may be added to feature...
    Toby Metcalf
    last modified by Toby Metcalf
  • Webinar: The Power & Payoff of a Global Customer Community

    Event Details Date: Thursday, August 13, 2015 Time: 9:30 a.m. PT | 12:30 p.m. ET   Speakers Christina Zurcher Community Development Director PREMIER FARNELL Wim Stoop Sr. Product Marketing Manager JIVE ...
    Jaslyn Law
    last modified by Jaslyn Law
  • Using JiveX for internal collab?

    Anyone here ever used Jive external for some light internal collab as well? Say, for the department that's running the community? I've danced around the idea for a while. We have an 'Admin' group in our external commu...
    Anne Shaneen
    last modified by Anne Shaneen
  • Disaster/Backup Recovery Plan: Our Approach

    Why a Disaster/Backup Recovery Plan? As the Instructure Community Management Team, we are hyper aware of the time and energy it takes to design, construct, maintain and grow a robust external community.  There i...
    Renee Carney
    last modified by Renee Carney
  • Contingency/Emergency Backup/Restore Plan

    Our Community Team is looking for advice, experience, tips, tricks and wisdom when it comes to planning for the spectrum of simple mistakes to large scale losses of content.  I have read (and feel good about) Jiv...
    Renee Carney
    last modified by Renee Carney
  • Should we combine the Internal and External Community groups?

    We originally created separate places for Internal and External Communities because we thought that the conversations would be really different. What we seeing is that about 75% of the conversations could be used for ...
    Libby Taylor
    last modified by Libby Taylor
  • Anyone with Jive/Salesforce CRM Connector Exp?

    We've had some internal questions on a few items; specifically what to do about the existing 10 years of case history within Salesforce that will not be available within Jive, Phone support, Email support and other em...
    David DeWald
    last modified by David DeWald