• Jive Live Chat Inquiry

    Hello! I recently submitted an idea that may benefit external communication with our customers who use Jive. We have had difficulty in getting our secret group members to configure their notifications and want to enha...
    last modified by tconnery
  • Jive Daily app for Jive-x communities

    Hello community,   Would you think that Jive Daily could become a good app for Jive-x communities? It seem to work nicely for Jive-n communities and has become a mainstream application for Jive on mobile going ...
    last modified by karpachi
  • Jive's mobile capabilities now and future

    Hi all, I need a refresher on what Jive's mobile capabilities are. Does anyone have case studies about use of the Jive app? Is there a write-up somewhere talking about Jive's current and future mobile features?
    last modified by sharakarasic
  • Can Community Everywhere be embedded in web pages?

    Has anyone used Community Everywhere to enable questions and product reviews on web pages?   Thanks! Denise
    last modified by dbrittin
  • Bulk Manage Content for Tagging... Weirdness

    Last week I thought I'd take advantage of the new Bulk Manage tool to add some Tags to existing content; 120 pieces of content to be exact. I have to say for the most part it was pretty easy, though knowing that your ...
    last modified by historian
  • Jive plugin for Oultook mailbox

    Hi Jive Community,   I add the Jive plugin in my Outlook mailbox, But I can't find a direct button / leverage to go directly to my community from my mailbox. Is that possible ? This button could be really useful...
    last modified by thomask
  • Best Practice - Do you review Discussions?

    Good day everyone, I keep many metrics for my community and understand the difference between discussions vs questions: if the discussion is not marked as a question, there is not the opportunity to mark an answer as...
    Toby Metcalf
    last modified by Toby Metcalf
  • How have you modified the Welcome New User Email?

    Hi Everyone, I'm a newbie as far as posting.  I was wondering how you have modified the Welcome New User emails to suit your communities? Thanks in advance for any contributions
    last modified by acauley
  • Possible to search PDFs on a site external to a Jive instance?

    Hi all,   I've got a question that surely needs a technical answer: How can we keep a large library of documents that's already available on a website (non-Jive), but convince our Jive instance's Search engine t...
    last modified by jkurutz
  • What to do with old video content

    Good day everyone, No matter the platform, video is the popular content vehicle. I am finding the need to archive older videos and do not want to delete them and I do not see the ability to edit and update a version...
    Toby Metcalf
    last modified by Toby Metcalf
  • New to Jive

    Am I the only one that finds Jive a little confusing when you first start taking the training course? Not really comfortable with posting this when I don't know any of the members yet.
    last modified by ktubbs
  • Are you a Community Manager in the scientific field?

    I cam across this and thought it was really interesting. I wanted to share with fellow Community Managers.       Scientific community managers: applications for the AAAS Community Engagement Fellows ...
    last modified by lauramac
  • How do you comply to the unsubscribe requirement?

    Having come from an internal community before I managed the JC, I have no idea what the current practice is for managing the CAN-SPAM requirement that we provide email recipients with a way to unsubscribe. I need to f...
    Libby Taylor
    last modified by Libby Taylor
  • 7 Key Trends in Online B2B Customer Communities

    Many people travel over the summer – checking off the destinations on their bucket lists.  Here at Leader Networks, summer is the time to focus on a different sort of list:  our biennial Online Custome...
    last modified by vanessadimauro
  • External Communities Group Mission Statement

    Interact with other customer community managers or partner engagement teams. Share best practices, challenges, successes, and help each other out with answers specific to your external community.
    Libby Taylor
    last modified by Libby Taylor
  • Can you make a document private to view?

    I see that we're able to restrict who can edit a document, but is there a way to restrict who can see it (without putting it in a private space)?   I don't think I need an entire space for private things, but I...
    last modified by kristengastaldo
  • Can an admin unsubscribe a user so they don't have to do it themselves?

    I cannot figure out how to unsubscribe someone so they do not receive any community notifications! This is a problem in our external customer community because when a user wants to unsubscribe they simply email us...t...
    last modified by lcourter@marketo.com
  • Product Ideas - Additions to the Export File

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    Toby Metcalf
    created by Toby Metcalf
  • See your vote when viewing someone else's "stuff"

    You do not have access to this content's place
    Toby Metcalf
    created by Toby Metcalf
  • Community Managers - WE Do ALOT

    Good day everyone, This fantastic conversation What's your elevator pitch? How do you use your Jive community? got me thinking about the Community Manager role: who I support, resources I need from other departments,...
    Toby Metcalf
    last modified by Toby Metcalf