• Any advice on easy ways to integrate HTML pages in the community to display product documentation (i.e. release notes)?

    Our product team would like to easily upload product documentation from their current repository into our community. They mentioned doing it on an HTML page. Any experience/advice on how to accomplish this? Thank you.
    sfield
    created by sfield
  • Welcome to the External Community Managers group: Please introduce yourself!

    Hello and welcome! I'm Gia Lyons, Program Manager of the Jive Community, and I started this group in hopes of sharing tips and techniques with other managers of externally facing branded communities. Please introduce ...
    gialyons
    last modified by gialyons
  • Have you transitioned your community to tiles from widgets? Why or why not?

    Since tiles have been introduced, there has been a push for us to use them over widgets, but the introduction of tiles has been slow and widgets still offer more functionality and I think, a better experience.   ...
    heatherausmus
    last modified by heatherausmus
  • Community Site Map

    Does anyone know if there is a quick way to get a structural design of your community site?   I'm looking for something like a sitemap or hierarchical map of all the places, space, groups, and pages that map up...
    aluciani
    last modified by aluciani
  • Can I enable moderation for guest only?

    Is it possible to say that 'If guest try to create content, it needs to be moderated before published', but when a member does it they don't need moderation?
    susannebrands
    last modified by susannebrands
  • New GDPR Date Protection Rules and Jive

    Hi there,   Wondering what Jive has planned to ensure that UK based customer communities (like ourselves) remain compliant with the forthcoming GDPR data protection rules?   I have a copy of your current p...
    tmaurer
    created by tmaurer
  • [Template] Re-engagement Email for Dormant accounts

    Hi everyone,   I have a large number of dormant accounts that I would like to reactivate. I was thinking about the following tactic - looking for feedback   I want to send out direct message to community m...
    aluciani
    last modified by aluciani
  • Reply Marked as Helpful

    I'm going to sound whiny for a second, but I'm really hating the "Reply Marked as Helpful" because its lighting up my inbox.  30 emails since noon today.  I don't think marking something as helpful really wa...
    Julie Cardinali Brancik
    last modified by Julie Cardinali Brancik
  • Connecting an external community to content on a separate website

    What are some strategies that others are using to connect their external community to their main website or other system where official documentation resides? Does everyone just make Jive documents or pages with stati...
    mnevill
    last modified by mnevill
  • Create file list (directory) of folder contents

    Is there a way to produce a list of all files in a folder? I have a folder with hundreds of files and I'd like a list that I can work in Excel or whatever. Thanks
    frankthomas
    last modified by frankthomas
  • Gating Content (Google Crawling)

    Hey All,   Just to confirm, if we were to put Forums discussions behind our SSO (changing permissions to view for only the "Registered Users" permission group), Google would no longer crawl these discussions, co...
    ryanarsenault
    last modified by ryanarsenault
  • Any Ideas on best way to use video

    Any thoughts on leveraging videos in your community? I have a number of customer videos I'd like to share, but looking for creative ways others have used video.   Please share your ideas and examples in the comm...
    aluciani
    created by aluciani
  • Is there a "submit an idea" widget?

    I'm using the Ask a Question, but I'm hoping this could be configured to reflect ideas. Is there a widget that would have people post an idea, rather than a question?
    kristengastaldo
    last modified by kristengastaldo
  • A Curious Question - Has anyone created a tile that pulls in tagged content into a stream-like view?

    I was curious if someone or even maybe a vendor had created a place tile that pulls in tagged content from any place, but instead of just creating a formatted list of content, it treats the content like a newsfeed sim...
    jmcfarlane19
    last modified by jmcfarlane19
  • Give a warm welcome to Frank Field, JiveWorks volunteer community manager!

    In case you missed Libby's blog Become a Unicorn and Boost Your Jive Advocate Points, she asked volunteers to come forward to help with peer-to-peer community management in Internal Communities and External Communitie...
    Sarah Chaney
    last modified by Sarah Chaney
  • How to get started with tiles

    Can anyone point me to how to get started with using tiles over widgets? I'm on the Jive Cloud platform. Thanks
    aluciani
    last modified by aluciani
  • Who Owns Content: the author or the space?

    Good day everyone, I was just contacted by a community member telling me that he could not find a blog post he had created withing a secret group. As the site admin, I could see the content within his profile under ...
    Toby Metcalf
    last modified by Toby Metcalf
  • How to stay up to date on latest posts

    Looking for a best practice here - how do you stay up to date on the latest posts in the community? I just typically look at our homepage for recent content, but we also have employee's posting and that tends to drown...
    aluciani
    last modified by aluciani
  • How do you recognize top contributors

    I'd like to recognize top contributors to our site monthly with a highlight in a blog post. Does anyone else do that?   If yes, then   1. What metric do you use? 2. Do you do anything special for them? ...
    aluciani
    last modified by aluciani
  • Feedback on forum organization

    Hey folks, I'm looking for some feedback.   I'm looking to re-organize our product forum, we sell software and typically release an updated version every three months or so. For example we would go from 5.8, to ...
    aluciani
    last modified by aluciani