• Documentation on private and secret groups?

    A client of ours who we are building a secret group for wants to see documentation on the privacy of the private group. They want to hear the details of how content shared within is key within.  Does something li...
    Adrianna DiNapoli
    last modified by Adrianna DiNapoli
  • Community Management Best Practices: A 3-Part Series

    Best practices for community management: Pre-launch   This blog is Part 1 of a three-part series on Community Management Best Practices. In this blog series, we will address some of the key activities that shoul...
    Libby Taylor
    created by Libby Taylor
  • Problem Accessing Public URL's from Twitter Mobile App / Site

    We have several reports of colleagues sharing publicly accessible content via short URL (bit.ly or ow.ly) on Twitter, and the links are working fine from a desktop, but when clicked from a mobile device within the Twi...
    last modified by jillnbutler
  • Best practice for a community that is part of a "paid for" subscription. Public vs Private content.

    Hi Everyone,   I am investigating the use of Jive for a client's external community and wanted to understand if anyone had identified any best practices around setting up a community that is provided as part of ...
    last modified by aaren.tebbutt
  • How to show blog posts using tiles in pages?

    I am working with the new "Pages" functionality in Jive Cloud. Unfortunately they do not have the same widgets as the overview page. Through the combination of the available tiles and documents I have been able to get...
    last modified by thales
  • How did Jive create the Jive Fundamentals Checklist?

    I just saw this awesome feature : https://community.jivesoftware.com/get-started I was wondering if that required intense programming or if there was a template. Was this created by Social Edge? Or is this available...
    Adrianna DiNapoli
    last modified by Adrianna DiNapoli
  • Content type totals for all places in a single report

    I am looking to get a report of the number of each content type within each place. I know that I can use the Community Manager Reports for individual places, but I want a list of all places with the content type total...
    last modified by thales
  • Is there a way to reset the Activity Stream?

    I did a bunch of test stuff that I need to get rid of now that a group is going live. How do I reset the Activity Stream?
    Shara Karasic
    last modified by Shara Karasic
  • Why JiveWorld?

    JiveWorld Alumni - I want to hear from YOU! I'm looking for your reasons why JiveWorld is a can't-miss experience for new Jive customers (and seasoned ones too). What do you love most about it? What have you gained fr...
    Alex Larralde
    created by Alex Larralde
  • How to Create an Award-Winning Support Community - Webinar Recording

    A huge thanks to everyone who was able to join us for Wedneday's hybrid Jive Live / Talking with Product webinar led by our VP of Global Support, Kevin Williams, on the topic of "How to Create an Award-Winning Support...
    Alex Larralde
    last modified by Alex Larralde
  • contest for correct answers?

    Has anyone ever ran a contest to promote users supplying correct answers to another user's question?  I am investigating ways to implement that with gift cards or some other reward, but would love to get feedback...
    last modified by mnevill
  • Jive Online Community Management: Stop Reacting. Start Impacting.

    At JiveWorld13, I spoke to many of you about the current experience on the Jive Community and received lots of interesting feedback: · “The Jive Community should be the showcase” · “IR...
    last modified by deirdrewalsh
  • Display of Latest Poll widget

    Does anyone know if there's a way to hide the results bar under each poll answer choice when guest visitors are viewing the "Latest Poll" widget on the home page? I'm on cloud-based Jive-X 9.   Thanks for any id...
    MacLean Guthrie
    created by MacLean Guthrie
  • Idea section: Can you sort by comments

    Or is there a way to highlight the ideas that recently had comments added to the original post? Christy Schoon
    Scott K Wilder
    last modified by Scott K Wilder
  • What are the best ways to prepare for a JiveX implementation?

    Hi all,   After a long sales cycle, we've finally decided to move forward with JiveX. I will soon meet with Social Edge. To those of you who've already implemented a JiveX community, what are the best things I c...
    Shara Karasic
    last modified by Shara Karasic
  • Does Google Calendar work with Jive?

    I pulled in a Google Calendar through an iframe here:     https://healthstream.hosted.jivesoftware.com/groups/stanford-nurse-residency-program     But the events are not updating.     ...
    Shara Karasic
    last modified by Shara Karasic
  • How to add an HTML tile or widget to a Space's Activity + Pages?

    Hi, a Space's Activity + Pages meets my needs well. But I need the ability to have custom HTML tiles there as well. I am on hosted. How can I add custom HTML tiles to a Space's Activity + Pages?    Thank yo...
    Shara Karasic
    last modified by Shara Karasic
  • Have you linked users to their "Edit Profile" page without a unique target user id?

    Have you linked users to their "Edit Profile" page without a unique target user id?   We want to drop a general "Edit Profile" link into a mass email, ideally this would link the user to their unique "Edit Profi...
    Adrianna DiNapoli
    last modified by Adrianna DiNapoli
  • Display documents or blog post content as a gallery on a space

    Hey community,   I'm wondering if anyone knows of a widget or tile that would allow me to display documents or blog posts in a tile/ thumbnail format similar to this below (taken from the content section of a sp...
    Emily Billing
    last modified by Emily Billing
  • How is an idea sorted?

    What constitutes an update within an IDEA in terms of how it's sorted?  For example, when I comment on an idea, it doesn't surface to the top (nor does it when someone votes on it). But when an admin changes the ...
    Liz Courter
    created by Liz Courter