• How do I change the email source for welcoming letters?

    I have a question about modifying the welcoming email that is sent to anyone who joins our public communities. Currently the email sender is identified as:   Jive Administrator <discard1@localhost.localdomain...
    last modified by davidovich
  • Jive Mobile App - Community Access

    Good day everyone, Please forgive my question. If I am using Jive's mobile app, should I be able to access other communities in addition to Jive's? If those that are, what is your experience and how do I connect ot...
    Toby Metcalf
    last modified by Toby Metcalf
  • Jive Mobile App- branding and theming

    We are interested in offering the app to our external community and I came across this outdated documentation on how to customize theming for the app: How To Configure Jive Mobile Themes   Does anyone know how w...
    last modified by adina.schoeneman
  • Welcome to the External Community Managers group: Please introduce yourself!

    Hello and welcome! I'm Gia Lyons, Program Manager of the Jive Community, and I started this group in hopes of sharing tips and techniques with other managers of externally facing branded communities. Please introduce ...
    last modified by gialyons
  • What Permissions Settings for "Correct Answer"

    Hi- Our Support team will be moderating our discussion forums and I'd like for them to have the ability to "Mark as Correct" so they can close open questions and move on. Which permission setting does this fall under ...
    last modified by mdimino
  • Possible to Track Who Is The Most Helpful?

    Hi- Our Support team is looking to become more engaged in our discussion forums and they would like to set metrics and goals for their team to work towards. Is it possible to track/calculate who receives the most help...
    last modified by mdimino
  • Third party calendar on their external community?

    HI all,   I'm looking to embed a calendar on my community site. has onyone used any third party calendars that are easy to update? Thank you!
    created by bkhaleghian
  • Are any external communities using JIVE Rewards?

    Is JIVE Rewards developed primary for Internal Communities? Are there any external communities using JIVE Rewards instead of Bunchball?   Thank you.
    last modified by judicardinal
  • Enable Full Editor for Document Replies?

    When replying to discussions, you have the option to use the full editor. If replying to documents, you do not.   There is an old enhancement request to have this feature added, which is marked as 'Delivered' ...
    last modified by nick.evans
  • Kicking the Pants off the Gender Gap using JiveX

    In January 2006, when oil prices hit a crazy low of $26, leaders converged on the World Economic Forum at the prestigious Davos, Switzerland.  They discussed and debated the important topics of our industry and i...
    last modified by kmehnert
  • Blog post image header size

    Is there a 'right' size for the header image?   And, is it responsive to different screen sizes?   Having trouble figuring out the right size.  And, unable to find documentation on the recomme...
    created by allura
  • Bot/crawler vs User views on Community Manager Reports

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    Jill Ross
    created by Jill Ross
  • Limiting/Disabling/Preventing Followers?

    Hello,   We are using one of the spaces in my Community in an interesting way - the home space serves as a landing page, while the subspace is where the actual substantive content appears.  We ONLY want peo...
    last modified by rreiss
  • Is there a wild card for tags?

    We have software release notes tagged by software version, e.g. 1.7, 1.7.1, 1.7.2, 1.7.3, etc.   If we wanted to use one tag to be inclusive of all of the above, is that possible? So if a document is relevant t...
    last modified by benfowler
  • Have you linked users to their "Edit Profile" page without a unique target user id?

    Have you linked users to their "Edit Profile" page without a unique target user id?   We want to drop a general "Edit Profile" link into a mass email, ideally this would link the user to their unique "Edit Profi...
    last modified by adriannadinapoli
  • Best Practices: Use of Structured Outcomes in External Communities

    Hi everyone,   I'd like your help thinking about how to use structured outcomes in external communities.   First, maybe you can help me find a comprehensive introduction to the subject. The documentation ...
    last modified by jkurutz
  • Ideation Module issue

    Has anyone found a workaround to the bug in the current release with the Ideation module? We're unable to change the status of any ideas submitted before the latest release. This is the most active space in our custom...
    created by annjdavis
  • Reoccuring Events

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    created by mdimino
  • "Certifying" content posted by partners

    Hi All - my org is brand new to Jive.  In our soon-to-be launched community, we want to encourage our partners to submit, share, and discuss curricula for youth work.   We will be coaching people in the cre...
    Geoff Davenport
    last modified by Geoff Davenport
  • Do you have an external community that does NOT use any SSO?

    We are looking for external communities that do not use any type of integrated Single Sign-on. If you do not - how do you handle the authentication?   Thank you, Judi
    last modified by judicardinal