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    hello worldSS
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  • Customizable metadata for SEO & social sharing

    Background   One of the feature our team were looking forward to was being able to enter custom metadata for pages across our site. We've already customised our on-prem code to improve the out-of-the-box impleme...
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    last modified by mcollinge
  • We're Going to Microsoft Ignite in Orlando, Sept. 25 - 29 - will we see you there?

    Hello Community!   We are so excited! For the first time, Jive will be an exhibitor at Microsoft Ignite in Orlando, FL, September 25-29, 2017 and we're hoping that we'll see some of you there.     ...
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    created by Libby Taylor
  • How well do you know your social platform?

    Good day Jivers, As Community Managers, we wear many hats and are always looking for that next interaction. How many of you are responsible for utilizing social media for listening, promotion, customer service (or a...
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    last modified by Toby Metcalf
  • Considerations on Catering to Multi-Lingual / Multi-Language Community

    As use of our product grows internationally we are beginning to see participation our our community by users whose first language is not always English and who may not even speak English proficiently.  Catering t...
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  • Tips and Tricks: Building a Help Desk

    Let's say you're on the IT Team for Big Rock Trading Company and you're looking for ways to improve case deflection for your company. You want to implement a Help Desk that will allow employees to ask questions, recei...
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    created by Sarah O'Meara
  • Tips and Tricks: Collaborating Around a Function

    Imagine you're on the product team for Big Rock Trading Company, a company that produces hiking equipment. Your team is looking for a solution that would allow them to brainstorm features for your latest hiking bike, ...
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    created by Libby Taylor
  • An(other) Open Letter to Jive Leadership, Employees, and Customers: Trust Your Instincts

    Jive Community   This morning I read the New York Times story on Jive CEO Elisa Steele and it moved me to share it on my social channels.    Three years ago I was clueless about how I could take my c...
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  • "Long time listener. First time caller"

    Stewart Wachs cornered me on the first day of Jiveworld and said to me   "Uhh, I am not sure how I missed this but I forgot to schedule you for booth duty? I think you have one shift ? Do you mind floating at the...
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    created by Keeley Sorokti
  • Hidden in Plain Sight: Why Some Online Communities Make More Money

    In our latest research study, “The Business Impact of Online Communities,” we found that almost half (49%) of communities report revenue gains from their online community. This is an exciting proof-point, ...
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  • Unified Customer Experience with Jive-x Salesforce Integrations – Webinar Recording

      Thank you again to our presenters Sterling Bailey and Billy Volpone for a great webinar on Tuesday. For those of you who were unable to attend "Unified Customer Experience with Jive-x Salesforce Integrations" ...
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  • Translation Service Updates

    We are always looking to innovate on our cloud features and provide the highest quality to our customers. With this in mind, we recently addressed some issues in our cloud translation service. We were able to provide ...
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  • It's Official: Now Welcoming Submissions for Jive's Digital Transformation Awards

    Jive's Digital Transformation Awards call for submissions is now open! The Awards celebrate the top 25 customers who have demonstrated leadership and innovation by harnessing the power of collaboration and communicati...
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    created by becky.leung
  • Assess your Community Management Maturity: 2017 State of Community Management Survey is open!

    Eight years. The Community Roundtable has been doing its annual research on the landscape of community management for close to a decade, much of which has been supported by Jive because Jive realizes how critical this...
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    created by Libby Taylor
  • Product Ideation – Unleashing Customer-Driven Innovation

      We've had huge success using Jive's Ideation Module to involve customers in our Product Development Process. It's helped us apply the experiences and creativity of our users to improve our offerings. It's give...
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  • 7 Key Trends in Online B2B Customer Communities

    Many people travel over the summer – checking off the destinations on their bucket lists.  Here at Leader Networks, summer is the time to focus on a different sort of list:  our biennial Online Custome...
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  • Become a Unicorn and Boost Your Jive Advocate Points

    You may have heard me talk about the Unicorn badge here in the Jive Community. It's a badge that I personally give to people who help me out with special tasks. You know you want it, maybe you even covet it when you s...
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    created by Libby Taylor
  • Kicking the Pants off the Gender Gap using JiveX

    In January 2016, when oil prices hit a crazy low of $26, leaders converged on the World Economic Forum at the prestigious Davos, Switzerland.  They discussed and debated the important topics of our industry and i...
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  • New Dates for JiveWorld17!

    It's hard to believe that JiveWorld ended just four months ago! We are grateful for everyone who contributed to the success we saw with JiveWorld16. The event wouldn't be what it is without you and your active partici...
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    created by cflanagan17
  • How to Create an Award-Winning Support Community - Webinar Recording

    A huge thanks to everyone who was able to join us for Wedneday's hybrid Jive Live / Talking with Product webinar led by our VP of Global Support, Kevin Williams, on the topic of "How to Create an Award-Winning Support...
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