• Unable to create new spaces in the Admin Console, and other full admin-type errors

    HI All,   Just posted a case in our Supportal, but wanted to bring it to everyone's attention in case you are seeing weirdness and think it is just you. I'll save you a few gray hairs I hope.   Issues I'm ...
    created by tmaurer
  • IPs that make hundreds of thousands of pageviews?

    Does anyone else see particular IPs make a ridiculous amount of pageviews each month? I have a private case on this and have been working on for several months with support.  They identified one IP that made hund...
    last modified by mnevill
  • How open is your external community?

    Hi all,   We're looking to open more areas of our community to the public. Right now, we have a ton of areas "behind a wall", so you have to be logged in AND a customer to see most. I'd like to open as much as I...
    last modified by nicoleguzzo
  • Any way to pull a report on how many people have partially completed a challenge?

    Hello,   I was wondering if there's a way to see how many users are in the process of completing a challenge through Bunchball's Nitro Studio Analytics (Data Export).  The goal is to see both how many peopl...
    created by barbaral
  • Any special tips with the Doc viewer?

    I am having irregular results with the Doc viewer and would appreciate any tips or suggestions based on your experience. The HTML5 Doc Viewer feature is enabled.   Some of what I am running into: Converting a W...
    last modified by gordon_sorensen
  • Issues with spam accounts joining, posting content, and not finding it in the admin console.

    This is really a 2-3 part issue. I get 3-5 spam accounts created in my community daily. Sometimes their posts get caught in moderation, so I know they are spam. Generally they have the first same and last name. Somet...
    last modified by kristengastaldo
  • Rich Text Editor fails in Blog Posts

    Hi Jivers,   The president of our company is trying to write a Blog Post, but no rich text editor appears. To make matters worse his text color is white, which means 1) he can't read what he's writing, and 2) he...
    Sarah O'Meara
    created by Sarah O'Meara
  • How many JiveWorks community members work from home? Any tips?

    Hey JiveWorks! As you may (or may not know) Aurea is a largely remote company, which means that I will eventually become remote as well! While I'm 90% excited, I'm also a little worried. I'm a self-proclaimed workaho...
    Sarah O'Meara
    created by Sarah O'Meara
  • just for fun area in external communities?

    What is the sediment out there for you external Community Managers on having a place for non-support, just for fun, etc discussions?  Obviously there would need to be some guidelines on what can be posted (relate...
    last modified by mnevill
  • Partner Contribution to your community

    Hi all,   Does anyone have an external community where your partners play a role and may even have their own spaces? We are an IT company and looking for ways to get our partners involved.   TIA, Dennis
    last modified by dennismsmith
  • Does anyone have ROI metrics for a user community? Specifically for maintenance/renewal type business. We are looking to make the business case to establish one and having stats would be really powerful.

    Would love if any B2B Jive customers out there have established ROI metrics. We are making a business case that we really should have one for a two-way dialog with our customers and looking for any facts/stats to help...
    created by alisonsnet
  • Is there a time limit for the "Keep Me Logged In" function and is it cookie based?

    I'm being pulled into a project last minute and am hoping the community can help answer my questions as I have to meet about the topic in an hour. I'm perusing through documentation but have been unsuccessful in my se...
    last modified by sfield
  • How have you written your login/registration page for mixed mode authentication?

    We're currently using mixed mode authentication and it has become a little tricky to draft content that is quickly, easily understand for users on where to login/register. Do you currently use mixed mode authenticatio...
    created by heatherausmus
  • Has anyone documented the process for training place administrators on how to convert widgets to tiles?

    I would like to create a step by step tutorial both in document and video form to help our place owners convert from widgets to tiles? The more comprehensive this is - the less 1 on 1 for me.   Has anyone put s...
    created by judicardinal
  • Combination open / closed community and blogs and newsletters

    I have a few questions all wrapped into one. We have a combination of open and closed community and have the following questions.   1. For people with this scenario -- can you create one newsletter for both aud...
    last modified by joddo@glintinc.com
  • Hotspots lost when uploading image with multiple URLs to HTML widget

    I've followed Libby Taylor's advice in How to create a clickable image map & added my hotspots using Dreamweaver. When I open my Dreamweaver .html file it works great, but when I upload the code to an HTML widget ...
    Libby Taylor
    created by Libby Taylor
  • Does anyone have any best practices for using Jive for Office?

    We get a number of questions from our user base for our internal community around prime use cases, optimal doc size, # of contributors, etc. for using Jive for Office.   Would love to see any best practices or g...
    Morgan Johnson
    created by Morgan Johnson
  • Supressing headers and footers in Jive-x instance for duration of a session

    Hello Jivers,   This might be a corner-case unique to us, but I thought I would ask to see if anyone has any suggestions.   Like most Jive-x sites, we want to use all the features of Jive and expose our co...
    Sarah O'Meara
    created by Sarah O'Meara
  • Lithium to Acquire External Online Community Business from Jive?

    Hi, Anyone has insider news on Lithium to Acquire External Online Community Business from Jive?   I wish Jive will inform its external communities beforehand and let us know what it means.   Please share...
    last modified by cathyjliu
  • Anyone else missing Daily Gains in their leaderboard?

    My daily gains have been going on and off (mostly off) for over a week now. Nothing in the Your Ranking tab and nothing in Top 100. I don't know if we aren't earning points or if Jive just isn't showing it. Also, my #...
    last modified by kristengastaldo