• How do you manage documents for follow-up?

    Hi, All!   How do you manage your documents to ensure that they're updated and accurate?  Is there a way to set a reminder to return to a document to ensure it's up to date?   There's "mark for action...
    Frank Field
    last modified by Frank Field
  • Cleaning up tags - Your best ideas please

    Good day all, Some spring cleaning I am beginning to undertake is the cleaning up and removal of duplicate tags. How have you done this and what are your best practices? Best, Toby
    Toby Metcalf
    last modified by Toby Metcalf
  • Strategies in getting users to update avatar, not profile picture in cloud?

    Now that Jive Cloud has profile pictures and avatars separated and the profile picture upload doesn't update your avatar, I've noticed that some people are updating their pictures as profile pictures, not avatars. Fir...
    created by heatherausmus
  • Any advice on easy ways to integrate HTML pages in the community to display product documentation (i.e. release notes)?

    Our product team would like to easily upload product documentation from their current repository into our community. They mentioned doing it on an HTML page. Any experience/advice on how to accomplish this? Thank you.
    last modified by sfield
  • Community Site Map

    Does anyone know if there is a quick way to get a structural design of your community site?   I'm looking for something like a sitemap or hierarchical map of all the places, space, groups, and pages that map up...
    last modified by aluciani
  • Any Ideas on best way to use video

    Any thoughts on leveraging videos in your community? I have a number of customer videos I'd like to share, but looking for creative ways others have used video.   Please share your ideas and examples in the comm...
    created by aluciani
  • Automate Welcome Badge

    Is there a way to automate the giving of a welcome badge to new users in the community?
    last modified by dennismsmith
  • How do tags play with search?

    I had the pleasure of seeing Ted Hopton present a few days ago at JiveWorld17, and he said something almost in passing that my team and I have been wondering about ever since. Specifically, Ted said that a large numbe...
    last modified by stefaniesand
  • Is there a way to add a requirement to a question?

    In order to answer most questions in our community, we really need to know the version number of the product people are using. We've thought about making the versions categories, but that will (over time) get really l...
    last modified by kristengastaldo
  • Mollom End of Live - What is Jive's plan?

    Hi Jive and the Jive Community,   Like many other external customers, we use Mollom within Jive's anti-spam controls to keep the noise at bay.   Acquia has indicated that their killing off Mollom: Mollom E...
    created by dave_m_k
  • Edit Error Message

    Hi- I only see this submitted as an idea in Jive, but I was hoping that I may have missed a document on how to edit error messages in Jive-x. We have a space that is visible to all visitors, but in order to create con...
    last modified by mdimino
  • Third party calendar on their external community?

    HI all,   I'm looking to embed a calendar on my community site. has onyone used any third party calendars that are easy to update? Thank you!
    created by bkhaleghian
  • Users in a group

    i am looking to compare active users against members of a specific user group.  Is there a way to do this by exporting a list of users
    created by awootton
  • Export List of Members Who Voted On Idea

    I'd like to export a list of the community members who voted on a particular idea, but I don't see that as an option. Voting has been turned off since we moved our idea to another stage. Is it possible to export this ...
    last modified by mdimino
  • Connecting an external community to content on a separate website

    What are some strategies that others are using to connect their external community to their main website or other system where official documentation resides? Does everyone just make Jive documents or pages with stati...
    last modified by mnevill
  • How to connect static content on the website to external community for discussion?

    Hi everyone, Currently we are exploring the opportunity to stimulate discussion and participation in our external community (Jive Cloud) with our web site static content such as blogs. For example, a viewer reads a b...
    created by cathyjliu
  • How do you manage Top & Trending?

    Sorry for x-posting, but this affects internal and external communities likewise. So I have asked the exact same question here, but maybe there's different approaches by managers for internal and external communities....
    last modified by markus@tembosocial.com
  • Is there a way to automate a direct message when someone joins the community?

    I've been sending out "Welcome to the Community" emails to new member's inboxes and I'm wondering if there's a way to automate this. It's a little different than the email they get when joining. We have a lot of peopl...
    last modified by kristengastaldo
  • Can you assign permissions to a person based on their email?

    IE could anyone with an @mywork email address be automatically put into a a permission group?
    last modified by kristengastaldo
  • Does Jive offer any tool that works as a case tracking/support option in Jive x Communities? Or is the only option a 3rd party system (SalesForce, Zendesk, ServiceNow etc)?

    Wondering if Jive offers any tool as part of the product, or as an add-on service in Jive X to allow someone to open a support case that can be tracked and responded to by a support team internally. This would need to...
    last modified by lauren.hogue