For those of you who know Kristen, you know she was energetic, passionate and generous - and a force to be reckoned with in our (community) space. I know some of you in this space know her well and consider her a trusted colleague and friend, as I do, so I wanted to be sure to share this news and celebrate our friend.
There are a handful of colleagues in the social space that I consider great personal, professional friends and Kristen was among that handful. When I was still in social strategy at CSC, and before I ever met her in person, she found me on Twitter and not just engaged me on social practices, but had the nerve to trash talk my Patriots!
I met her for the first time IRL at the Enterprise 2.0 Conference in Boston June 2010. She was there on a mission to soak in every best practice she could, connect with those already in the space and doing her "final pass" research on her top vendor choices. She made friends easily and soon joined a network of many of us fiercely committed to change the way work gets done. She picked my brain - and so many other "early adopters" - about the space, about best practices and about JIVE way before she became a Jive customer. And when she became a Jive customer, she was an fierce Jive champion - and I know pushed Jive to be better.
Kristen gave back to those who helped her and those that came into this space behind her. There was a time in my past role as social business strategist at CSC that I really needed help benchmarking some data for a tough conversation. Kristen responded without hesitation - she was just like that. At various points from there on we knew if the other emailed or texted it meant we needed help brainstorming a problem. She was that humble and generous.
This hit me hard today. Really hard. I will miss you Kristen and I send thoughts and prayers to your family and friends.
As many of us at Jive have already been sharing internally, from Elisa Steele to Tony Zingale to Kathryn Everest to so many others she touched, our heart goes out to Kristen and her family on this so very sad and tragic news. To not just me, but to so many of us at Jive, Kristen was a long time friend. Tony Zingale had made this comment when he learned of the news "she was the epitome of one of the original Jive advocates." I couldn't agree more.
And remember. Pats over the Jets. Even in heaven.