• Issue with memberschip in public restricted groups

    When an administrator invites a colleague to become member of a public restricted and the colleagues accepts the invite, the status does not change. The invitation remains pending. Anyone familiar with this? Is it a b...
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    created by ingevwb
  • SOCM 2019 is now open - Be a contributor to the latest community research!

      The Community Roundtable State of Community 2019 Survey is now open and you can help make sure your voice is represented in the final research report.   The State of Community Management is the longest-r...
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    last modified by kosheno.moore
  • use cases

    Can anyone share how they have described their use cases for their Jive interactive tool please?
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    created by louise.hill
  • Are system announcements visible to external users?

    My tests in my preview instance showed they are not, but I thought I'd post anyway to confirm.
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    last modified by Nik Edmiidz
  • Has anyone done a photo submission contest in their community?

    I'd like to do a photo submission contest in my community and am wondering if anyone can share best practices. In our community, not all users have the ability to publish content in most spaces.   When I've don...
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    last modified by bristelminsker
  • Can you mark a reply as helpful/correct if the discussion is locked?

    Hi there,   I could not find much information regarding the "lock" feature, aside from the somewhat vague description here: Core Help . My question is, if a discussion is "locked", can the author still mark a re...
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    last modified by akoplen
  • Ability to mark reply as correct even if discussion is locked

    Hi Michelle Gantt,   It looks like I was able to mark the reply as correct, even with the discussion locked. Thank you for helping me test!   Re: Can you mark a reply as helpful/correct if the discussion ...
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    last modified by akoplen
  • Automated Email send outs to People who ask questions.

    I want to be able to send and automated message to people who have asked a question in a certain community to encourage them to follow up. How can I set it up so it sends to those asking a question in a certain commun...
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    last modified by cajacquet
  • CMR to Community Analytics Migration - Analytics Gaps

    Let's crowd source the gaps we are finding between old (CMR) and new (Community Analytics) reports. I'm sure we all are using them in slightly different ways, so things that are problems for one might not be problems ...
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    last modified by scoe
  • Issue with Definition DAU/MAU

    Analytics   The Definition for MAU and DAU is exactly the same.   DAU (Daily Active Users) A daily active user is someone who views any content type on any given day. Adding up all users identified as...
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    created by ernestoizquierdo
  • Export of group's followers

    How can I get a download of a group's followers, just like I can for members (Manage > Members > Export...). The People tab shows both lists, but not a way to download a list into Excel, for instance. Do you kno...
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    last modified by yphelan
  • 2019.1 Upgrade Issue Tracking Document

    Follow up from this document 2018.2 Upgrade Issue Tracking Document   2019.1 Update  Status Date Added By whom Functionality Description Customer(s) affected Notes Jan 29, 2019 Michael Gosch Sharepoint Int...
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    last modified by michael.gosch@uefa.ch
  • Is Rewards sticking around?

    Hello. I've had an open Rewards but for awhile where quest activities don't get marked as complete... just heard today on my case there will be no code updates for this issue.   This concerns me because quest ac...
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    last modified by Dori Gray
  • Any other customers with significant Jive for Office and Jive for Outlook problems?

    In the last year, the number of issues reported for these two add-ins has increased. And at the same time, the resolution for anything discovered has decreased significantly. In fact, in at least one of our cases, we ...
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    last modified by tmaurer
  • Posting content and events in multiple places?

    Is there any indication from Jive that this might become available?   We have several instances within our community where posting to multiple places would be so helpful!  It seems like it would be fairl...
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    last modified by jonjaktl
  • Anyone else having Video encoding issues Jive AWS?

    Currently having issues with videos stuck encoding. I have opened a case but curious if anyone else is having the same issue.
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    last modified by Donna Skoog
  • Jive Daily 2019.1 - Issues with downloading content?

    Since upgrading to 2019.1 Jive Daily, I have two employees (Android) who are complaining that they are unable to download any files. Are others seeing this same problem? Is this a known issue with this release? ...
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    last modified by tmaurer
  • Moderation access question

    Hello, We have moderation turned on in our community, and I'm trying to add a user as a global moderator. She is currently seeing moderation for content posted in spaces, but not for content posted to a user's own pr...
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    last modified by oonagh.m
  • Date in Blog URL changes when edited and republished. Is this normal?

    The date portion of a blog url is changing when someone makes an edit to their blog and republishes.  The date in the url, which was the original date of publication, changes to the date the edit is published....
  • Unable to paste text into new announcement title field

    I recall this bug happened a few years ago and I reported it and then it got fixed, but now it is happening again in Jive SBS 2019.1.0.0.  
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    last modified by Nik Edmiidz