• Where did the left hand Actions menu go?

    For our upgrade to 2018.2 last week (we were on 2016.10.3), the left hand Actions menu to creating content disappeared from the Content view page. This confused a lot of my users who kept asking why they couldn't crea...
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    last modified by Andrew Gilleran
  • Deleting Users to stay within License count

    Hi! In our business, we have had a lot of people contribute to our company and have gone on to do something else. I was recently approached by our new account manager that Aurea (Jive) are counting our inactive users...
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    last modified by mikedgifford
  • Has anyone embedded a shared Outlook Calendar in an HTML tile?

    Has anyone been able to embed a shared Outlook Calendar in an HTML tile? I have a feeling it's possible with Google calendars but haven't been able to find any information about doing this with an Outlook Calendar.
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    last modified by Claire Fletcher
  • Any other customers with significant Jive for Office and Jive for Outlook problems?

    In the last year, the number of issues reported for these two add-ins has increased. And at the same time, the resolution for anything discovered has decreased significantly. In fact, in at least one of our cases, we ...
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    last modified by tmaurer
  • Does anyone have a workaround for the 'blank/black video' first pane?

    Videos look rather horrid on the News homepage because you can't add a thumbnail image at the start. Same happens when they are featured. Is this something that will come and does anyone have a workaround?   Th...
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    last modified by clairetaz
  • Maximum Document Versions?

    I received a question asking about the maximum amount of versions a document can store from editing.  I was unable to find any documentation on this.  Does anybody know the answer or have any experience with...
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    last modified by lindsaymay
  • SuperLists don't work in groups?

    For some reason I can't create a SuperList of Discussions in a new group I created.  No matter how I sort in the CONTENT tab, and "use this view as a tile" it renders all activity instead of just the discussions....
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    last modified by cconnorsjive
  • Issue Tracking Document for Jive Customers | 2018

    I am creating this document to track and share important discussions, blogs, questions that are happening in the AureaWorks community related to mission-critical functionality in Jive communities. Customers are helpin...
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    last modified by michelle.gantt
  • Changing color of inbox notifications

    I am in the process of updating my site look and feel but am stuck on 2 last bits.    Does anyone know how to change the background color on the notfications.  It's the bell at the top of the page and...
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    last modified by Helen Chen
  • Welcome to the Internal Community Managers group: Please introduce yourself!

    Hello and welcome to the Internal Community Managers group! This group has been around for a few years, and is chock-full of fantastic tips and techniques from social business practitioners around the world. Most of t...
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    last modified by gialyons
  • Jive plugin in Word (office365) on Windows 10.

    Hi all, I'm using Jive plugin in Word (office365) on Windows 10. The plugin as such works i.e. I can publish document updated etc. However, the dashboard (although NOT marked as hidden) doesn't show. That is the ar...
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    last modified by poosterlynck
  • How to designate certain spaces, or omit certain spaces, from a tile/widget...?

    I remember there being a way...
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    created by cconnorsjive
  • Error when editing link in banner tile?

    Has anyone received an error of "The name is a reserved name. The following names are reserved: Overview, Activity, Tasks, Content, Images, People, Subspaces, Analytics, Remote Docs, Calendar, Events, Subspaces and Pr...
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    last modified by jrafter
  • Water cooler: Slack and Jive

    Our organization has pretty good adoption of Slack, and there are about 160 channels--some related to mission-critical work conversations, some to informal learning, others just for shared interests. Now that we have ...
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    last modified by sherrivance
  • sbs.out log file is growing out of size

    Hi All,   sbs.out log file is keep growing out of size till the it has utilized all the space in the server. We have log rotation in place but it is suppressing the logic.   Any urgent suggestion or help ...
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    created by s4t48c
  • What happens to the sub-spaces when I merge two parent spaces?

    I'd like to merge two spaces in my community, but before I do so I want to make sure I understand what will happen to their sub-spaces... Let's say they each have 5 sub-spaces. When I merge the two parent spaces, will...
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    last modified by bristelminsker
  • Where can I find/edit a blog post that is scheduled?

    A user in my community published a blog post to his blog, rather one of our space blogs, by mistake. So I edited his post, changed the publish location, and scheduled it to publish at a future date. However, now I am ...
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    last modified by bristelminsker
  • How can I make sure that staff can not see the Admin Console?

    How can I make sure that staff can not see the Admin Console?
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    last modified by cconnorsjive
  • How to put new members automatically into All Registered Users group, so that they have those permissions applied to them?

    How to put new members automatically into All Registered Users group, so that they have those permissions applied to them?
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    last modified by cconnorsjive
  • When to use Office 365 or Jive?

    Hi Everyone,   We're exploring the whole Microsoft Suite and we're hoping to get some answers from other Jive customers who are using both Office 365 (O365) and Jive, mainly regarding when your users would use M...
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    last modified by achiu