• Issue Tracking Document for Jive Customers | 2018

    I am creating this document to track and share important discussions, blogs, questions that are happening in the AureaWorks community related to mission-critical functionality in Jive communities. Customers are helpin...
    last modified by gregor.scott
  • Any other customers with significant Jive for Office and Jive for Outlook problems?

    In the last year, the number of issues reported for these two add-ins has increased. And at the same time, the resolution for anything discovered has decreased significantly. In fact, in at least one of our cases, we ...
    last modified by tmaurer
  • Question about collaboration

    Hi,   Our company launched our Jive community in March. So far, our community has been focused on communication but we are getting ready to start telling users that they can use the community for collaboration, ...
    last modified by brucekramer
  • 2017.1 analytics deep dive/ feature update?

    We are currently on 2017.1.1 and I've noticed the absence of a number of important metrics in the new cloud analytics.  Specifically, summary place analytics (e.g., most frequently viewed places) and people-relat...
    last modified by phobbs
  • How can I confirm what version of Jive of Office or Jive for Outlook I'm running right now?

    How can I confirm what version of Jive for Office or Jive for Outlook I'm running right now? I want to test 30.7.54. I know is the latest version because I downloaded it from: https://community.jivesoftware.com/tool...
    Nik Edmiidz
    last modified by Nik Edmiidz
  • Have you implemented v9.0.4?

    How was your experience? Did you see lots of issues resolved, or were more created? After the many issues created by implementing the last version ( 9.0.3), we want to make sure it is worth the upgrade. Thanks!
    last modified by lherd
  • How can I display system blog posts in a tile?

    I'm helping someone who wants to convert their overview page to activity + pages.  She currently has a View Blogs widget pointing to a system blog.  I'm trying to figure out how I can replicate that on a cus...
    Dennis Pearce
    last modified by Dennis Pearce
  • Idea Tile for Voting in Tile View

    Attached is an idea tile add on that allows users in a community to vote on ideas within the tile view. This improves the user experience by reducing the amount of clicks it takes for users to engage in community idea...
    last modified by charles.reeder
  • Propagation?

    I have to manually delete users out of our community.   Since our community was recently updated, I now have the option to not only "Delete user and content" but to "Delete user and content with propagation." Ca...
    last modified by christine.murray
  • ideas_tile.zip

    Here is the Ideas Tile which people requested in Vote on Ideas Without Opening Them . Please note although it seems to be working, I did get some warnings about deprecated functions while building it. Please use it at...
    Nik Edmiidz
    last modified by Nik Edmiidz
  • Advocate or champion training / toolkit examples?

    I've established my champion group and we've been up and running / meeting monthly for about 8 months now. In this time, I've noticed that they're all of different skills / background.   We did some initial tra...
    last modified by mia.crampton@icann.org
  • Water cooler: Slack and Jive

    Our organization has pretty good adoption of Slack, and there are about 160 channels--some related to mission-critical work conversations, some to informal learning, others just for shared interests. Now that we have ...
    last modified by sherrivance
  • How to best create a wiki page? What tiles are best?

    Hi there,   We want to create an internal Wiki-Page to explain specicfic terms and abbreviations that are used in our business. I am not sure however, how to best build & structure such a Wiki area. Can you ...
    last modified by ici-lsw
  • How do you manage Top & Trending?

    Hello Community Managers,   having asked this question in support (and having received an answer also): Tailor (configure) Top and Trending? - I'd like to tap into your experience, if I may.   How do you m...
    last modified by markus@tembosocial.com
  • Does anyone else have issues opening docx documents in the Jive Daily app for iOS?

    I receive an "Office Open XML word processing document" message and it never loads. iOS version 11.2.1   Thanks in advance!
    last modified by on3ofak1nd
  • image Sizes - Subspaces

    hi guys, what is the size for a subspace banner? i can't find the spec on the image document. Thank you!
    last modified by joanne.reid
  • Slowness in Response Time and Search

    Is anyone else experiencing delays in response time in Jive? We experienced this in our internal community today, with search results not coming up, or being very slow, and in the AureaWorks community. I tried to post...
    Patty McEnaney
    last modified by Patty McEnaney
  • JIVE for Office tab not working in Excel 2016

    We have a staff member using Windows 10 Pro x64 running Office 2016. She was previously running Office 2013 but I hoped installing 2016 would correct the issue as I am running Windows 10 Pro x64 with Office 2016 and I...
    last modified by jburdette
  • when setting group template?

    Dears, Until recently we could not modify the template of the group during the creation of a  new group (via the pencil and create group). We had first to save the group, reopen the activity page and then choose ...
    last modified by ingevwb
  • Why is Jive trying to kill Firefox?

    Every once in a while, if I have at least four tabs open to a Jive instance in Firefox, each tab will consume 100% CPU usage apiece, and Firefox memory consumption increases by hundreds of megabytes to gigabytes. ...
    last modified by rtollert