• Is there a way we can track a tile usage in Jive-n ?

    Is there any OOB report which shows the usage of each type of tile   For example  -- featured content tile is was net saved (added-deleted) = 24 times   This is to understand if we could track the c...
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    last modified by n_p
  • Any great resources for defining all of the different CMRs in detail

    Does anyone have any resource that defines and provides detail around each CMR in Jive?   Michelle Gantt
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    last modified by guilherme.k.batista
  • 10,000 Row Limit

    I am using the Analytics Export - DES Explorer (prototype) and when I pull a report it stops at 10,000 rows. Is this a bug? Intentional? Thanks in advance.
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    last modified by hchattley
  • Jive Daily App Analytics

    Is there a way to get stats on how many of my users are accessing Jive on a computer compared to the mobile app? is there stats on Jive Daily app usage? We have deskless employees and we want to measure their engagement.
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    last modified by hchattley
  • Is there any way to change the dropdown filter option in Community Analytics?

    I'd really like to change this Departments dropdown to our High Level Department filter instead, as it will give me a much better view of what I am looking to do. Do you know if there is any way to change these filter...
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    last modified by Dori Gray
  • Is anyone else experiencing inconsistencies with Community Analytics?

    We're seeing a number of inconsistencies and errors in Community Analytics over the past few weeks, and I was curious if anyone else has experienced the same or similar?   The places activity download is not sho...
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    last modified by barry.grant
  • Anyone else having trouble logging into DES?

    I'm getting an error that says "There was an error logging you in." even though I know I'm using the correct client ID and Secret.  This has happened a few different times over the past week...but at other points...
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    created by lauren.hogue
  • Can I easily pull a full content report?

    Hi folks,   I am looking to do a clean up of all the content that lives within a department and all of it's spaces and subspaces, but am finding the reporting to be very frustrating. Is there an easier way to d...
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    last modified by dianalum
  • Enhancing Jives analytics / query building capabilities - options?

    Hi all, I'm looking to build a repository of content (lesson learned) in our Jive instance. My original plan was to have users publish in a Jive doc template, have a moderator convert these to a blog post and surface ...
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    last modified by lukemorgan
  • Could the User to User interactions visualisation be changed into a Worldmap?

    Dear Jive team   Currently the User to User interactions visualisation is like a bubble with links within...   Would it be possible to turn that bubble into a world map instead?   Such as what we've ...
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    last modified by ernestoizquierdo
  • How do I get (more) data on email notifications from Jive?

    We are trying to automate our data collection and report generation so that we have standard reports for our community that go beyond what is in the out-of-the-box reports and combine data in different ways. We are do...
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    last modified by tmaurer
  • Having better stats to send mailings for different users on Jive

    How relevant would it be for your team to be able to send targeted emails based on the different users:   Send an email to all those who have recently joined in the past week > help them onboard   Send...
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    last modified by ernestoizquierdo
  • Missing DES data 10/20 - 24

    Sharing to try to avert panic for those of you using DES data and are finding your numbers off a bit this week -  There was an outage 10/20 - 24 of the DES functionality resulting in missing data. We have seen th...
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    last modified by Helen Chen
  • Is the new place analytics report correct? Numbers don't match

    Hi all,   I'm trying hard to understand the new analytics for one or our spaces.   As you can see below, this space (as an example) has only two pieces of content:   According to the analytics repo...
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    last modified by Marcelo Yamada
  • Does anyone have any best practice ideas/suggestions for reporting on top content across an entire instance?

    Previously, I would report on the top 10-15 pieces of content from across our community based on the Content Leaderboard and the excellent document Content Leaderboard. However, this approach is no longer possible wit...
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    last modified by barry.grant
  • What's the difference between the new quest reports?

    Hello! Very excited to dig into the new quest reporting, and wondering what the difference in the Quest Steps report and the Quest Event report is? They both seem to display the same information. Also wondering if the...
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    last modified by oonagh.m
  • Does impact metrics show a list of viewers by date range?

    I'm looking to find a list of users who viewed a particular video in my community in the past month, and when they viewed it. I know impact metrics can tell me how many people viewed it in a given time, is there any w...
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    last modified by oonagh.m
  • Community Analytics (filtering)

    I need to get usage analytics for a group within our community - we think adoption is low but I want to see specifics.  I thought I could filter by department as a starting point but it isn't working.  Ideas?
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    last modified by kacie.conroy@m3ins.com
  • Does anyone know how to determine the number of documents indexed and number of search queries performed per month in a jive instance? I need these stats.

    I need to know how many documents are indexed by our JIVE search and the average number of search queries performed each month.
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    created by modell1
  • Engagement Analytics has been down for over a week

    Our Engagement Analytics reports have been down since Aug 14th. We promptly created a case in the Aurea Support Portal but have not received any response to this issue.   When we try to open it, we get: WhoopsTh...
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    last modified by Nik Edmiidz