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Previously, I would report on the top 10-15 pieces of content from across our community based on the Content Leaderboard and the excellent document Content Leaderboard. However, this approach is no longer possible wit... I need to get usage analytics for a group within our community - we think adoption is low but I want to see specifics. I thought I could filter by department as a starting point but it isn't working. Ideas? I need to know how many documents are indexed by our JIVE search and the average number of search queries performed each month. Our Engagement Analytics reports have been down since Aug 14th. We promptly created a case in the Aurea Support Portal but have not received any response to this issue. When we try to open it, we get: WhoopsTh... I would like to be able to pull a list of people who have received a user badge from someone else. Is there a way to do this? Hello Everyone, Thank you for taking the time to read this post. We are trying to create a marketplace similar to the one they have on craigslist and facebook. So the community can post and sell things in a gr... we have difficulties with interpreting the term 'revisions' in the activity report. I found on this page Analytics the definition: Revisions = The number of times a user viewed revised a document, di... Is there a way to allow someone to view the "global reach" metrics of a specific piece of content that they did not author the content? I mean other then making them a full access admin to the entire Jive instance. ... Hello Community Managers, having asked this question in support (and having received an answer also): Tailor (configure) Top and Trending? - I'd like to tap into your experience, if I may. How do you m... We are pretty sure there is a way to easily export a list of all space admins, however, cannot find a way via Admin Console. Does anyone know how to do this - perhaps via Data Export Service (DES)? We are on Jive 8.... In Issue Tracking Document for Jive Customers | 2018 I have an entry around inaccurate analytics for a place in 2017.1. It might not seem such a big issue, so I thought it worth showing a few pretty pictures t... In Community Manger Report you can get a list of the Most Succesfull Search Queries, but what does this means? Do they need to click on a link in the search results, do they need to press enter or how does it ... It appears that when a page is show with a banner tile, the count of views to the each of the linked items in the banner are incremented. This occurs even the banner is partially displayed on the screen. Is t... I'm looking to generate reports on which of our users has accessed various pieces of content. For example, if we post training videos I'd like to know who has looked at each of the videos. I'm not finding a way to do ... Hi - We are looking to standardize community reporting on a monthly basis as we evolve and build additional infrastructure / resources for our global community. Just wondering if most share some key data from th... I am wondering if Jive has done any past (or present) general usability studies with the general graphical layout out of the box that we can read or refer to or benefit from. Anything will do... User Experience... nav... Hello! Does anyone know how a place owner could get a CSV report of content in their place, and then ideally filter it by category? I don't see category or tag information included in the standard CSV from Pla... By full, I mean including name and email address and not just user ID. Hi All, I have been searching in community pages/groups, and training documentation to find an explanation of how the Global Reach impact metric is derived. In our community I am seeing posts/documents that I would a... We are on the cloud version and when I try to access the community analytics, I have a series of tiles that say 'no data available' - is anyone else having problems? thanks Sandra