• craigslist like feature

    Hello Everyone,   Thank you for taking the time to read this post. We are trying to create a marketplace similar to the one they have on craigslist and facebook. So the community can post and sell things in a gr...
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    last modified by marinabcoding
  • how to interprete revisions in activity report?

    we have difficulties with interpreting the term 'revisions' in the activity report. I found on this page  Analytics  the definition:  Revisions = The number of times a user viewed revised a document, di...
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    last modified by ingevwb
  • Is there a way to allow people other then the author of a piece of content view its metrics?

    Is there a way to allow someone to view the "global reach" metrics of a specific piece of content that they did not author the content? I mean other then making them a full access admin to the entire Jive instance. ...
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    last modified by eric.anastas
  • How do you manage Top & Trending?

    Hello Community Managers,   having asked this question in support (and having received an answer also): Tailor (configure) Top and Trending? - I'd like to tap into your experience, if I may.   How do you m...
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    last modified by markus@tembosocial.com
  • How do you pull a list of space admins or owners?

    We are pretty sure there is a way to easily export a list of all space admins, however, cannot find a way via Admin Console. Does anyone know how to do this - perhaps via Data Export Service (DES)? We are on Jive 8....
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    last modified by shirlin
  • How is your experience with Place analytics in 2017.1

    In Issue Tracking Document for Jive Customers | 2018 I have an entry around inaccurate analytics for a place in 2017.1.   It might not seem such a big issue, so I thought it worth showing a few pretty pictures t...
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    last modified by gregor.scott
  • What does Succesfull Search Queries mean

    In Community Manger Report you can get a list of the Most Succesfull Search Queries, but what does this means?   Do they need to click on a link in the search results, do they need to press enter or how does it ...
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    last modified by susannebrands
  • Counts of views of content linked in a banner

    It appears that when a page is show with a banner tile, the count of views to the each of the linked items in the banner are incremented. This occurs even the banner is partially displayed on the screen.   Is t...
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    last modified by yphelan
  • Reporting on content consumption?

    I'm looking to generate reports on which of our users has accessed various pieces of content. For example, if we post training videos I'd like to know who has looked at each of the videos. I'm not finding a way to do ...
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    last modified by Mark Berns
  • Community Manager Reports and Overall Metrics

    Hi - We are looking to standardize community reporting on a monthly basis as we evolve and build additional infrastructure / resources for our global community.  Just wondering if most share some key data from th...
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    last modified by bdbrooks
  • Has Jive done any general usability studies and has data we can refer to?

    I am wondering if Jive has done any past (or present) general usability studies with the general graphical layout out of the box that we can read or refer to or benefit from. Anything will do... User Experience... nav...
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    last modified by lawrencemg
  • Anyone know if/how you can download a CSV of content in a place and sort it by categories?

    Hello!   Does anyone know how a place owner could get a CSV report of content in their place, and then ideally filter it by category? I don't see category or tag information included in the standard CSV from Pla...
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    last modified by lauren.hogue
  • Is there a way to download a full member CSV file?

    By full, I mean including name and email address and not just user ID.
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    last modified by jennemerson
  • Global Reach Impact Metric - How is it calculated?

    Hi All, I have been searching in community pages/groups, and training documentation to find an explanation of how the Global Reach impact metric is derived. In our community I am seeing posts/documents that I would a...
  • problems with analytics?

    We are on the cloud version and when I try to access the community analytics, I have a series of tiles that say 'no data available' - is anyone else having problems?   thanks Sandra
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    last modified by sandra.e.marini
  • Measuring who's using Jive for Office

    Is there a way to track who has installed Jive for Office and how often they're using it?
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    last modified by oonagh.m
  • How many tickets to the Service Desk are created about Jive in your company every month?

    We need to estimate how many tickets are created on our Service Desk with regards to Jive every month.   Do you have any stats that you could share?   Our total audience would be 10,000 people, but we est...
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    last modified by ernestoizquierdo
  • Idea Content Type? Where do we post suggestions or ideas to improve the Jive platform?

    I am not seeing the Idea Content type anywhere on the Jive Platform in the Internal or External Communities. Where do we post Ideas to improve the platform?   In lieu of that here is one that can possibly pull f...
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    last modified by lawrencemg
  • Analytics and impact metrics

    For this chart…   “Sentiment” (Sentiment indicates how well your content resonates with your audience. It is based on social action and views.)  What does “40” sentiment mean?...
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    last modified by Krista Sherer
  • Weird impact metrics

    The content was a question on our Jive instance (cloud) in a small space - 38 viewers. The next highest view was 600. But this had a whopping 23,000 views over a couple of days. Now, we have a lot of clever Devs, so i...
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    last modified by Andrew Gilleran