• 2018.2 Upgrade Issue Tracking Document

    I'm creating this document to track issues that arise with the 2018.2 updates, and the subsequent updates after that.   This is iteration two of a document like this, you can see the first version here Issue Tra...
  • 2019.2 Upgrade Issue Tracking Document

    Following from previous tracking documents: 2018.2 Upgrade Issue Tracking Document 2019.1 Upgrade Issue Tracking Document   2019.2 Update  Status Date Added By whom Functionality Description Customer(s) af...
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    last modified by Helen Chen
  • CMR to Community Analytics Migration - Analytics Gaps

    Let's crowd source the gaps we are finding between old (CMR) and new (Community Analytics) reports. I'm sure we all are using them in slightly different ways, so things that are problems for one might not be problems ...
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    last modified by clairetaz
  • What is the difference between JVCLD-26940 and JVCLD-28050?

    And which is the one that deals with the error: {"message":"request failed"}   That appears which pressing: Download as CSV   Were they supposed to be fixed in 2019.2.2.0? Because I'm on that version,...
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    last modified by Nik Edmiidz
  • Bulk move not working without descriptions

    Hi All,   Have noticed that we are no longer able to use the Bulk move tool on files that have been uploaded that have no descriptions and get the following error:   "Missing content.text field"   &...
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    last modified by aali
  • Inbox Issues - Jive 2019.2

    As always, possibly unique to our Allianz Jive instance or maybe experienced by others too, it would be great to find out. These issues have been occurring since migration/upgrade to AWS EU cloud, 2019.2.1 on 14 Apri...
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    last modified by kirkan
  • Cannot add comment to Aurea Case on Support Site

    Anyone else having issues with the Aurea Support site? I cannot add a comment to existing cases or create a new case. The comment window doesn't fully populate. When creating a new case, the drop-downs aren't populating.
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    last modified by tscobba
  • Add backslash to URL to change document UI view

    Found this by accident today. If you put a backslash at the end of a URL for a native document, it changes the User Interface for the document. It looks like it removes some of the CSS. I like seeing the Actions opti...
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    last modified by Andrew Gilleran
  • Is anyone else having issues with Restrict Authors not working after migration to 2019.2.1?

    I've tried both generic Jive documents and Microsoft Office documents using Jive for office, and in either case if I create a document and restrict it to certain users, other users within the place are also able to ed...
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    last modified by Nik Edmiidz
  • 2019.1 Upgrade Issue Tracking Document

    Follow up from this document 2018.2 Upgrade Issue Tracking Document 2019.2 Upgrade Issue Tracking Document   2019.1 Update  Status Date Added By whom Functionality Description Customer(s) affected Notes SO...
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    last modified by tmaurer
  • Jive Daily 2019.1 - Issues with downloading content?

    Since upgrading to 2019.1 Jive Daily, I have two employees (Android) who are complaining that they are unable to download any files. Are others seeing this same problem? Is this a known issue with this release? ...
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    last modified by tmaurer
  • Streams and inbox issues

    Hi,   Any other customer facing issues with a community having empty streams and completely empty user inbox on AWS EU?   Wkr, Kurt
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    last modified by kuja
  • Is the Aurea Support portal down?

    I get the following message when I try to log on to it. And thus I can't log in to update our cases.   Giuseppe Pungitore  
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    last modified by ernestoizquierdo
  • Unable to paste text into new announcement title field

    I recall this bug happened a few years ago and I reported it and then it got fixed, but now it is happening again in Jive SBS 2019.1.0.0.  
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    last modified by Nik Edmiidz
  • Has anyone else experienced an issue with Jive for Office on Windows 8?

    Just after updating to AWS, many of our users are unable to connect with Jive for Office/Jive for Outlook. Just after migration, I was connecting fine. However when I heard some people were experiencing troubles, I ma...
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    last modified by Nik Edmiidz
  • Is it safe to upgrade to Jive for Office 30.7.64?

    Our IT department does not permit us to download the latest software just because a vendor says it is more stable. We have a strict QA and validation process basically to ensure that it doesn't break any of our existi...
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    last modified by Nik Edmiidz
  • Anyone getting errors deploying customizations using JCA on 9.0.6 hosted?

    Hi Everyone,   We are working on our migration to Jive 9.0.6 and are experiencing trouble with moving our build to the server using JCA.   We are getting the error "Error during Struts/XWork version valida...
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  • Content set tiles

    Hi - I have had a colleague raise the issue of content set tiles not returning results.  Is anyone else experiencing this?    Can I assume this has something to do with the search issues that are also...
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    last modified by sandra.e.marini
  • My updated Jive 9 license does not cover the Gamification Module. So, there is a warning message saying that the license of this specific module has expired. How can I disable the Gamification Module?

    My updated Jive 9 license does not cover the Gamification Module. So, there is a warning message saying that the license of this specific module has expired. How can I disable the Gamification Module?
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  • Anyone else having Video encoding issues Jive AWS?

    Currently having issues with videos stuck encoding. I have opened a case but curious if anyone else is having the same issue.
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    last modified by Donna Skoog