• Jive Maintenance Windows in 2018

    Month Date January 2018-01-13 2018-01-27 February 2018-02-10 2018-02-24 March 2018-03-10 2018-03-24 April 2018-04-07 2018-04-28 May 2018-05-05 2018-05-19 June 2018-06-02 2018-06-23 July 2018-07-...
    Profile Photo
    last modified by chelsea.stoecker
  • AWS Cloud Search Outage

    Jive Software Status Investigating - This only affects European customers using AWS Cloud Serach Sep 10, 03:43 PDT   I think it's been two week since our migration to AWS Cloud Search. I can find very fe...
    Profile Photo
    last modified by Nik Edmiidz
  • Hosting Services FAQ

    This document contains a list of FAQs regarding different Hosting Services. Please also check out the FAQs regarding some specific topics: Hosted Instance Upgrades FAQ   General Can I perform load/stress te...
    Profile Photo
    last modified by gustavo.keener
  • Hosted Instance Upgrade Process Overview

    Also See: Minor Upgrade Fast Track Program Overview Hosted Instance Upgrades FAQ   Overview Getting Started Requesting an Upgrade Point Upgrade Process Scheduling Hosting Process Overview ...
    Profile Photo
    last modified by erin.ehmke
  • Jive Maintenance Windows in 2017

    Month Date January 2017-01-14 2017-01-28 February 2017-02-11 2017-02-25 March 2017-03-11 2017-03-25 April 2017-04-08 2017-04-29 May 2017-05-06 2017-05-20 June 2017-06-03 2017-06-24 July 2017-07...
    Profile Photo
    last modified by chelsea.stoecker
  • Migration from Jive cloud to Jive Hosted

    Hi Experts,   Greetings!!   We are exploring different solutions Jive provides for its customers and would like to explore the Hosted solution for our project. We would be required to migrate data and cont...
    Profile Photo
    last modified by mckenzie_j
  • Jive Maintenance Windows in 2016

    2016-01-09 2016-01-23 2016-02-06 2016-02-27 2016-03-05 2016-03-26 2016-04-02 2016-04-09 2016-05-14 2016-05-28 2016-06-04 2016-06-25 2016-07-09 2016-07-23 2016-08-06 2016-08-20 2016-09-10 2016-09-24 2016-10-08 2016-10-...
    Profile Photo
    last modified by melody.trainor
  • Major Upgrade Test-Run & Go-Live Inclusions

    This document outlines what items are included in the Test-Run and Go-Live processes during a Major Upgrade of a Jive Hosted site. Please review this document carefully, and post any questions regarding the inclusions...
    Profile Photo
    last modified by bill.krause
  • Outbound Mail Configuration for Jive Hosted Instances

    Jive Hosting has made some changes to the way outbound mail from hosted instances is relayed. These changes will affect the external IP addresses seen by clients receiving mail from Jive's servers.   To enhance d...
    Profile Photo
    last modified by adrian.oneil
  • System requirements for Jive hosted latest

    Hi All,    I have a problem with jive hosted 8.0.2 setup. For this, we have some following questions. 1) What is the latest version for Jive hosted? 2) What is the maven version for latest jive hosted env...
  • Announcement: Jive Hosted Sites to be Transitioned to SHA-2 SSL Certificates

    Jive is beginning the process of replacing the *.hosted.jivesoftware.com SSL certificate with a new certificate signed with the SHA-2 hashing algorithm. This new certificate will replace the current SHA-1 signed certi...
    Profile Photo
    last modified by melody.trainor
  • VPN Information Sheet

    Introduction Process Overview Configuration Options Questions? Also See: Hosting Services FAQ: VPN.   Introduction  VPN stands for Virtual Private Network. In Jive's case, it is a logical ...
    Profile Photo
    last modified by ciaira.castorena
  • how to disable logout link in avatar menu

    Hi, We are trying to disable the Logout option in jive hosted environment. Is there any property to disable the logout menu item in avatar.  Please any one help us as soon as possible   Thank you Sunil G
    Profile Photo
    last modified by sunil@italentcorp.com
  • SSL, Vanity URLs, and Akamai Information Sheet

    Public Copy: SSL, Vanity URLs, and Akamai Information Sheet   Overview Implementation Processes SSL Vanity URL Akamai Important Details Implementation Impacts Customer DNS for SSL a...
    Profile Photo
    last modified by nathan.howard
  • From which version add-on option available

    From which version add-on option available
    Profile Photo
    last modified by sunil@italentcorp.com
  • Where is the documentation for migration from Hosted to Cloud

    I noticed that there is process documentation for upgrades and migration, but the documentation for instances migrating from hosted to cloud is either missing or elsewhere. Can you point me in the right direction?
    Profile Photo
    last modified by slopez
  • Hosted UAT Data Refresh Inclusions

    Introduction This document outlines all of the items that are included in a Production to UAT Data Refresh for Hosted instances. Please review the list below carefully. Note: Jive does not support Cloud to Cloud Refr...
    Profile Photo
    last modified by bill.krause
  • Jive Data Center Information

    Below are the location details of the data centers used by Jive Hosting. Note: Under the terms of Jive's Non-Disclosure Agreement, this information is confidential and cannot be shared.   Data Center Loca...
    Profile Photo
    last modified by shane.morris
  • Customer Process: On-Premise Environment Assessment

    Overview Instructions Assessment Checks WAR Theme SSO LDAP VPN SSL Vanity URL Akamai or other Content Delivery Network (CDN) Session Timeout Robots.txt Analytics Datab...
    Profile Photo
    last modified by ciaira.castorena
  • Process Overview: Migrating from On-Premise to Hosted, Jive-n, or Jive-x

    Overview Getting Started Process Scheduling Requirements and Considerations OverviewThis document will go over the process for migrating from an On-Premise to Hosted or Jive-n/Jive-x instance, and...
    Profile Photo
    last modified by liz.savage