• Hosting Services FAQ

    IMPORTANT NOTE: On December 27th, 2019 and January 3rd, 2020, Jive Cloud customers are transitioning to use Amazon CloudFront as their content delivery network. For those customers who whitelist IP addresses, you will...
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    last modified by Lauren Vescera
  • Jive Data Center FAQ

    Background Frequently Asked Questions What are we doing?  Are we building a datacenter?  Leasing? Where can I find out more about the data centers and their qualifications/certifications? Bac...
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    last modified by darren.cruickshank
  • Hosted Instance Upgrades FAQ

    General What does Jive test as part of the upgrade, and what am I expected to test? Can I avoid downtime during the upgrade by making the site read-only? Can I explain to my users what is happening by custom...
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    last modified by ciaira.castorena