• Hosting Services FAQ

    IMPORTANT NOTE: On December 27th, 2019 and January 3rd, 2020, Jive Cloud customers are transitioning to use Amazon CloudFront as their content delivery network. For those customers who whitelist IP addresses, you will...
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    last modified by lauren.vescera
  • Outbound Mail Configuration for Jive Instances

    Jive Hosting has made some changes to the way outbound mail from hosted instances is relayed. These changes will affect the external IP addresses seen by clients receiving mail from Jive's servers.   To enhance d...
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    last modified by gabriel.ioan
  • Hosted Environments Diagram

    Below is a diagram which helps depict the unique phases Hosted instances go through as you launch and undergo a major upgrade.  Also See: Hosted Instance Upgrade Process Overview   A PDF version of the...
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    last modified by ciaira.castorena