• Hosting Services FAQ

    This document contains a list of FAQs regarding different Hosting Services. Please also check out the FAQs regarding some specific topics: Hosted Instance Upgrades FAQ   General Can I perform load/stress te...
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  • Hosted Instance Upgrade Process Overview

    Also See: Minor Upgrade Fast Track Program Overview Hosted Instance Upgrades FAQ   Overview Getting Started Requesting an Upgrade Point Upgrade Process Scheduling Hosting Process Overview ...
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    last modified by Erin Ehmke
  • Major Upgrade Test-Run & Go-Live Inclusions

    This document outlines what items are included in the Test-Run and Go-Live processes during a Major Upgrade of a Jive Hosted site. Please review this document carefully, and post any questions regarding the inclusions...
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    last modified by bill.krause
  • System requirements for Jive hosted latest

    Hi All,    I have a problem with jive hosted 8.0.2 setup. For this, we have some following questions. 1) What is the latest version for Jive hosted? 2) What is the maven version for latest jive hosted env...
  • Where is the documentation for migration from Hosted to Cloud

    I noticed that there is process documentation for upgrades and migration, but the documentation for instances migrating from hosted to cloud is either missing or elsewhere. Can you point me in the right direction?
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  • Tips for Customer Testing of a Hosted Upgrade

    Overview Test-Run Go-Live Questions? Overview This document will provide a quick, high level overview of the Jive-owned features that will be impacted during the major upgrade process, and consideratio...
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    last modified by ciaira.castorena
  • Minor Upgrade Fast Track Program Overview

    Also See: Hosted Instance Upgrade Process Overview Hosted Instance Upgrades FAQ   Introduction The Fast Track program for Minor Upgrades allows us to perform an upgrade in a shorter time frame and with fewer ...
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  • New Minor Upgrade Fast Track Program

    With the release of Jive 7 and the number of customers undergoing a Major Upgrade or onboarding a new community, we have seen an increase in requests to upgrade to minor versions such as 7.0.1 before the new site is l...
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  • Hosted Instance Upgrades FAQ

    General What does Jive test as part of the upgrade, and what am I expected to test? Can I avoid downtime during the upgrade by making the site read-only? Can I explain to my users what is happening by custom...
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    last modified by ciaira.castorena