• New Minor Upgrade Fast Track Program

    With the release of Jive 7 and the number of customers undergoing a Major Upgrade or onboarding a new community, we have seen an increase in requests to upgrade to minor versions such as 7.0.1 before the new site is l...
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    last modified by ciaira.castorena
  • VPN Gateway Upgrades - Completed @ 11:15PM PST

    We will be performing an upgrade of our US VPN infrastructure during the Maintenance Window on Saturday March 29th, 2014 at 10:00pm PST. It is estimated that this work will take two hours but could possibly extend up ...
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    last modified by nmiller0113
  • VPN Gateway Upgrades -- Postponed

    We will be performing an upgrade of our US VPN infrastructure during the Maintenance Window on Saturday March 22nd, 2014 at 10:00pm PST. It is estimated that this work will take two hours but could possibly extend up ...
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    last modified by nmiller0113
  • VPN Gateway Upgrades

    We will be performing an upgrade of our US VPN infrastructure during the Maintenance Window on Saturday March 8th, 2014 at 10:00pm PST. It is estimated that this work will take one hour, during which all customer VPNs...
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    last modified by nmiller0113
  • Minor Upgrade for All 7.0 Upgrade Sites

    If you are a Hosted customer in the process of upgrading to Jive 7, please read the following message.   Beginning Friday, January 24th 2014 we will be performing a minor upgrade on 7.0 Pre-Production and UAT sit...
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    last modified by ciaira.castorena
  • UAT Hibernation

    In an effort to optimize capacity and performance on our UAT infrastructure, instances that are not being used will be hibernated after a period of 14 days of inactivity. Once a system is hibernated, future access req...
  • New Hosted Data Center Coming Online in Amsterdam

    Jive Software is happy to announce the addition of our new Data Center space in Amsterdam!   Recently the Jive Hosting team has been coordinating and implementing services at a new data center facility located in...
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    last modified by ciaira.castorena
  • New Hosted Data Center Coming Online in Phoenix

    Jive Software is excited to announce the addition of our new Data Center space at IO Data Centers in Phoenix, Arizona.   Over the past few months the Jive Hosting team has been planning and implementing services ...
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    last modified by justin.fitzhugh
  • Jive Hosting email delivery issues - 8.19.2011

    2011.02.22 UPDATE:   At this point all queues are clear, mail should be flowing normally without delays.    2011.08.22 UPDATE:   I wanted to update everyone on the situation.  This was comp...
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    last modified by justin.fitzhugh
  • Announcing: Jive Cloud Admin UI Refresh

    Over the past few weeks, we've made some minor changes to the Jive Cloud Customer Portal along with a visual refresh of the interface.  We're excited to roll the changes out and hope to hear your feedback! You'll...
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  • Justin Fitzhugh - Introduction as new VP of SaaS

    Hi there - Wanted to take a minute and introduce myself to the group.  As many of you know, I started with Jive on May 2 to head up the SaaS/Hosted operations group.  Super excited to be here and ready to ...
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    created by justin.fitzhugh
  • Jive High Level Hosting Plan

    Jive Customers,   Given the recent major outages, periodic node outages, and succession of weekend maintenance events, I wanted to have a central communication vehicle to communicate what we’ve done, are do...
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    created by robert.brown