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[ARCHIVE] JiveWorld16

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Believe me, I know. Right now all you can think about is preparing for the holidays. We've got Hanukkah, Christmas, Kwanzaa and New Year's Eve mere days away, so why should you be worrying about JiveWorld?





Imagine a conference session that goes a little something like this: Hey buddy, high-five! Fist bump!


Specifically, I'm talking about Boot Camp. And not because it's my baby and I'm in charge of pulling all of the pieces together. No, not just because of that.


Boot Camp is like conference summer camp. Or like kindergarten for communities, but in a good way. Not the hair-pulling and paste-eating parts of kindergarten. But the fun, learning, game playing, everybody gets a chance to play kind of kindergarten. Yay!

Maybe we need a parachute at Boot Camp.


No seriously.


The agenda is going to be amazing, the intent is to provide you with tangible information for launching your own community, punctuated with customer stories, games, and table activities. Let me sum it up below (times are approximate):

  • Welcome and Ice Breaker (8:00 am)
    After explaining what you are going to learn, we will lead you through a fun-and-easy ice breaker so that you can get to know the people sitting at your round tables.
  • Why Communities Matter (8:30 am)
    Maybe you're not convinced or maybe you are—or maybe you still have some convincing to do internally. It helps to hear from the experts about the top objectives for communities as well as how they bring value to their companies. We'll also talk about the top kinds of use cases.
  • Phase 1 of Launching a Community: Plan (9:30 am)
    We will help you define your community (real or imagined), develop community missions and goals, name the community and talk about the different types of communities. Along with your table-mates, you will discuss your top 3 use cases and your criteria for success.
  • Phase 2 of Launching a Community: Design & Build (10:30 am)
    We will cover what you want people to do/feel when they hit your home page, the key places (destinations), layout how-to for designing a home pagenderstanding place layouts, widgets, tiles and more.
  • Lunch (12 noon)
  • Phase 3 of Launching a Community: Launch (1 pm)
    Get to know the four pillars of launch planning: communication, education, recognition, advocate/champions! We will talk about content prep and adoption tactics as well as share a few customer examples with you.
  • Phase 4 of Launching a Community: Manage & Grow (2 pm)
    Learn about the governance models and necessary roles for your community. We'll tell you more about measurement and how to make it happen for your use cases.
  • Summarize and tell us what you learned! (3:15 pm)
    At this point, you've been working all day with your table-mates, so we want to hear what you've come up with for your communities! What did you name it? What are your top three call-to-actions for your community? Did you win at launching a community? Yes, there is even a Boot Camp game!
  • How to Survive JiveWorld (4 pm)
    Now you are ready to tackle the rest of the conference! We've got a few long-time JiveWorlders who are going to talk about the key ways to get the most out of the conference.
  • Release you into the wild! (4:45 pm)
    Take a little time for yourself before cocktails or dinner. Simmer in your head about what you've learned.


What if you have questions after Boot Camp?

Experts will be on hand in the Jive Booth (in the exhibit hall) to answer your questions and help you work out any kinks in your community launch plans.


So if you are considering launching a community, or in the middle of launching a community, you should sign up for Boot Camp to gobble up all of the learning you possibly can. Plus, with the round table format of Boot Camp, you are bound to meet some incredible people that you can continue to know and grow with during JiveWorld and even afterwards, here, in the Jive Community!


Already registered for JiveWorld and want to add Boot Camp to your schedule? We can fix that, simply email: with your request.


Haven't registered for JiveWorld yet? Get on the Boot Camp train!


JiveWorld16 Agenda: March 14-16, 2016



Throughout the month of December, you'll automatically be entered to win our Las Vegas VIP Experience drawing when you register for JiveWorld16! With private airport transportation, a suite upgrade, an Aria Resort gift card and access to exclusive VIP activities throughout the week, don't miss this opportunity to experience JiveWorld in the highest style—like the very important person you are. Register Now.

We have officially announced our call for submissions for the JiveWorld16 Digital Transformation Awards! The awards recognize and celebrate outstanding customer results in key areas of your business using Jive’s platform, and will be presented at JiveWorld16. It’s time for you to step into the limelight and be recognized for your incredible work!


The 2016 award categories include:

  • Transforming HR Award
  • Transforming Marketing Award
  • Transforming Customer Support Award
  • Transforming Giving Award
  • Digital Hub Award


For full information on the award categories, how to apply, award criteria, and judging, please go to: Jive Awards.


The deadline for submissions is February 5, 2016. We look forward to reading your stories!


Questions or need help with your application? Please reach out to Becky Leung.

The countdown to JiveWorld16 has begun. We're only three months from the best communication and collaboration conference of the year, hosted at the Aria Resort in Las Vegas on March 14-16. We've created a way for you to celebrate your role in JiveWorld by adding the below graphics to your Twitter and Facebook profiles as you wish through Twibbon. It will look something like this:

Jw badges 1.png

You'll have five unique options to choose from based on your role: speaker, sponsor, champ, attendee and Jiver. Aren't they beautiful?


jw badges 2.pngjw badges 3.pngjw badges 4.pngjw badges 5.pngjw badges 6.png


How do you do it?

  1. Click on the appropriate role:
    1. Speaker: JiveWorld 2016 Speaker - Support Campaign | Twibbon
    2. Sponsor: JiveWorld 2016 Sponsor - Support Campaign | Twibbon
    3. Champ: JiveWorld 2016 Champ - Support Campaign | Twibbon
    4. Attendee: JiveWorld 2016 Attendee - Support Campaign | Twibbon
    5. Jiver: JiveWorld 2016 Jiver - Support Campaign | Twibbon
  2. Authorize the app to access your desired social accounts
  3. Click 'Add the Twibbon' button once you see how it will look. It'll look great.
  4. Bonus points (not actually points, you gamers, just good karma) for sharing on social that you're attending JiveWorld16.


We are so excited for JiveWorld16. I mean everyone has waited long enough, right?

If you haven't signed up for the biggest, conference...of 2016, now is the time: Registration | JiveWorld

As the breakout session track lead for what is now my third JiveWorld, I am so looking forward to attending the event and very happy to share that the breakout session agenda is now live and available on the web site! This year's sessions are a combination of your feedback (what you wanted more of) mixed with what we are most excited to share with you on the future of our solution. And like most great recipes, we added a little secret ingredient that makes the end result perfect!


Before you head off to check out the lineup, I want to share why I so enjoy planning and participating in JiveWorld:

  1. Jive does conferences “right.” I have been to many industry conferences (including an industrial woodworking one that ran for a month ) and I can tell you the best ones I attend are when customers share their stories. Yes, in this industry, you do need to hear from experts from time to time. But for me the best value from a conference is when I have the opportunity to hear directly from customers trying to execute programs I know others will need to execute. I always have something to learn when real practitioners share their goals, their challenges, their successes and their lessons learned. At JiveWorld, you get all that! We strive to balance Jive content (roadmap, keynote sessions) with your stories. No matter where you are on your Jive journey, you will find “a session for that” and fellow customers to learn from.
  2. We really do listen. This year's conference is a change from previous years in many ways (such as location, date). Throughout the content planning process, which we started in May (I checked) we continually went back through community threads, survey/poll data and Jiver insights to make sure we fixed what didn't work and doubled down on the delighters. This year our theme is the Power of Connection and I truly believe we are coming into March living up to that.
  3. Jive knows how to throw a party. Always excited to learn what surprise Belinda Joseph has cooked up for the final night. It's always a seriously fun time and I hope many of you will join us for this year's celebration.
  4. JiveWorld provides fantastic networking opportunities. For many of us at Jive, this is one of the best times to enjoy the connections we have made by supporting you as well as seeing customers get reacquainted.


I'd love to hear what you enjoy about JiveWorld as well. Let me know in the comments below, and why not dig up some photos!


See you there!


JiveWorld16 Agenda: March 14-16, 2016



Throughout the month of December, you'll automatically be entered to win our Las Vegas VIP Experience drawing when you register for JiveWorld16! With private airport transportation, a suite upgrade, an Aria Resort gift card and access to exclusive VIP activities throughout the week, don't miss this opportunity to experience JiveWorld in the highest style—like the very important person you are. Register Now.



Believe me when I say that the minute January 1 comes and the calendar turns over to 2016, JiveWorld will seem like it's right around the corner. You might think JiveWorld is just another user conference and you can leave your planning to the last minute. If you did that, you'd most likely miss some of the great things JiveWorld has to offer.


Below are some Dos and Don'ts to get you thinking about what you want for your own JiveWorld experience. Thanks to Trisha Liu and Emilie Kopp for pulling this list together!



Wear comfortable shoes just like OK Go did at JiveWorld14


Dos and Don'ts


DO Install the JiveWorld Mobile App

  • Follow the [ARCHIVE] JiveWorld16 space to find out when the Mobile App is available from the app store
  • Probably one of the best event mobile apps you'll see, it's award winning!
  • You can stay on top of your schedule, find out where to go for events, and play JiveWorld games


DO plan your schedule

  • What are your interests and needs?
    • Internal / external community
    • Industry
    • Product features
  • Can you divide and conquer?
  • Be flexible, embrace the serendipity
  • Look out for recordings for the sessions you missed
  • Build your custom schedule in the Mobile App by picking sessions from different tracks


DON'T be afraid to speak up during sessions

  • Ask questions, even ones you might think are silly
  • Share your anecdote/story, people want to hear it


DO introduce yourself and meet people

  • Don't be afraid to introduce yourself during event
    • Network, and collect business cards
    • Connect with people on the Jive Community
  • DO share as much as you can about your project and the goals for your community
    • Use the attendees as a sounding board for your ideas, gather some new ones, you're surrounded by experts and like-minded people - it's time to geek out about community!
  • Introduce yourself to Jivers, they want to meet you!
    • Meet Ryan Rutan, Libby Taylor, Gia Lyons and more! Look for us in the Jive Booth
  • Building your connections is probably the most valuable thing you will take home from JiveWorld - where else can you sit in a room with 100s of other community managers at the same time?


A well-stocked first aid kit is always a good idea


DO prepare yourself

  • Aspirin
  • Hand sanitizer
  • Phone and computer charger
  • Business cards
  • Extra layer
  • Room key!


DO pace yourself - DON'T worry if you feel overwhelmed. It's normal!

  • Might feel like drinking from a fire hose
  • We were all newbies at some point
  • There is just too much goodness to try and pack it all in. There's always next year.
  • Take a mental break when you need it (p.s. there have been ice cream breaks in the past!)


DO Share the experience

  • Take notes, pictures, tweet and blog


DO relax and have fun


Showing at Aria, Zarkana™ by Cirque du Soleil® is a spirited voyage through an abandoned theater where an extraordinary circus comes back to life.


DO bring back new ideas and lessons learned to your own community When you get back tot he office (and feed your cat)

  • Think: How am I going to get sent back next year?
  • Jive is creating a presentation that you can share with your boss - look for it in the JiveWorld community group and on SlideShare
  • Suggestion: Jive World Trip Report on your internal blog


DON't ignore the Jive Community after JiveWorld


For those of you who have attended JiveWorld before, what tips and tricks would you add?