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Check out the JiveWorld17 website to learn more about our biggest conference of the year! Not signed up for JiveWorld yet? Register now.




Hello JiveWorks! I'm Gili, one of the track leaders alongside Michelle Gantt for the Driving Engagement and Adoption track at JiveWorld17. I'm here to tell you more about this track and why it's perfect for you.

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Track owners: Gili Guri-Mill & Michelle Gantt

Target audience: Internal & External Community Managers with 1+ years experience

Session type: Presentations / panels / Q&A / mix

Number of sessions: 8 (4 on each day)

Internal or external: Both

Company size: All


While some conferences leave you with success stories but no instructions, you are going to walk away from this track with a real toolkit that you'll be able to leverage when you're back home. This toolkit is going to be filled with tips, tricks and a clear vision of how to get to where you want to go. While success stories are important, we are also focused on the how. Which is why you are going to see a mix of panels (a time for you to personally interact with the communities who are where you want to be, or who have been where you are), Q&A discussions and presentation on success stories and how they got there.


Several key themes of the overall track will be:

  • Advanced engagement techniques
  • Measuring to prove business value
  • Integrating community into your digital strategy
  • Using community to drive innovation
  • Keeping deskless workers connected


This track is for Jive customers who have mastered the basics of their community including adoption metrics, user engagement and organization change. You have already implemented your community, and are now ready to strategize for the next year and beyond. We want to help you realize where the gaps are and help you cover them. While we also welcome pre-launch communities to join this track, the information may be overwhelming for newcomers.


I want to emphasize that this a track for all companies, regardless of size, industry, or location. We were intentional in our selection of presenters and panelists to be relatable to your community with representation in the health, tech, government, travel, retail, construction industry and more!


We also have something for your community regardless of whether you are new to the game or a mature community that may be overdue for a makeover:


  • New communities: Learn how to drive adoption and engagement moving forward
    • You are just starting your community and have plenty of content, but no one participating. You want to know how to drive adoption among employees or customers and keeping them active in the community in addition to what challenges to expect. If you know what to expect, it's easier to prevent!


  • First year+ communities: Get even more out of your community.
    • External communities: Your company bought Jive for the purpose of customer support and now you're thinking about how you can use it for a learning community as well.
    • Internal communities: You bought Jive-n for your CEO to communicate with the company and now you want to start using it for onboarding but aren't sure how to implement it.


  • Mature communities: Mature communities know their weaknesses best, so take this opportunity to learn from your peers. There is always room for improvement and new ways to utilize your Jive community.
    • You bought a community to share News, but how can you measure the impact of it on employees or customers? How can you improve upon results and get the most out of your investment?


These sessions will be spread over two days (Tuesday and Wednesday) so you can mix and match with other tracks or attend all eight sessions! While some tracks are more pertinent to Jive-n, others are specifically for Jive-x and how to grow loyalty within your customer base to get the best return on interest.


Here is a general overview of what each session will offer (subject to change):

  • Keeping deskless workers engaged
  • Engaging employees in a Jive-x community
  • Using Jive's News function for corporate communications
  • Maintaining engagement and adoption for Jive-n/Jive-x communities
  • Encouraging adoption for your new internal community
  • Maintaining and increase adoption for your "first year+" internal community
  • Engagement and enablement for large organizations
  • Creating power users and moderators in your external community


The bottom-line? The Driving Engagement and Adoption track is going to help you benefit the most from your Jive community. You are going to learn from the pros and walk away with a game plan to make your community even more successful.


Thanks and hope to see you soon,

Gili & Michelle




Check out the JiveWorld17 website to learn more about our biggest conference of the year! Not signed up for JiveWorld yet? Register now.

Help spread the word about JiveWorld17! Share your plans to attend with coworkers, followers and acquaintances by using a simply avatar image overlay on your social profiles. By helping your connections hear about JiveWorld17, you are opening the door for them to learn more about Jive, help their Jive community become more successful (if they have one) and share their own stories with other users! Whether you are a partner, sponsor, speaker, reporter or attendee we want to celebrate your participation in our biggest event of the year. Bonus: You get to brag to your followers that you are going to be at JiveWorld17 with us!


How to include an overlay on your Twitter profile image

Hint: you can use it on Facebook too! Follow the steps below to get your very own JiveWorld17 Avatar overlay:


1) Select which Avatar overlay (Twibbons) applies to you.


2) Login to Twibbon to have the overlay added to your profile

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3) Select either Twitter or Facebook and sign in (you only need to select one. Once you are logged in, you can add them to your either profile)


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4) Authorize the app to access your account

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5) Select either Facebook or Twitter to add the overlay to your account. Bonus: Do both!

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6) Click and drag the overlay to adjust the placement or choose a new profile image. Once you are happy with your new avatar, hit Add the Twibbon to Twitter / Add the Twibbon to Facebook

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Note: If you choose not to use Twibbon, you can download the Photoshop files below to create the avatar images yourself (download "" below).


Want to promote that you're attending, sponsoring, or speaking?

Post these social badges on your personal blog or website! We have badges for sponsors, speakers, champions & attendees (you can download the "" attachment below).



What's next?

You might get questions about JiveWorld from your connections or followers. If you do, feel free to point them to our JiveWorld17 web site or to JiveWorld365 on the JiveWorks community to see blogs and videos from past conferences.

Are you a newcomer to Jive or a brand new Jive customer? JiveWorld17's Jive 101 Boot Camp pre-conference day is designed just for pre-launch communities, communities less than six months old, or communities in need of a relaunch. This session will help community managers, program strategists, and technology leads get up to speed on the key activities for success.


Jive 101 boot camp features

  • Learn about the important phases when launching a community
  • Collaborate in round-table conversations with Jive experts as well as other newcomers
  • Learn real skills to focus your efforts for a successful launch/re-launch
  • Get tips on how to survive JiveWorld and a chance to meet JiveWorld alumni with a community profile like yours


Jive 101 is intended to be a deeper, more interactive, detailed learning experience that syncs to what is presented online in the Adoption Resource Center. Our audience is either people who are inexperienced community managers new to the Jive concepts of community launches or experienced community managers who have never been through a community launch and are thinking of relaunching their community. Sessions will be interactive and our focus is on teaching attendees real skills so that they can walk away with the ability to take action.


The launch process is extensive and can be quite complicated. Tackling it on your own is difficult at best. Jive 101 will give you the knowledge and skills to bring your community through a success launch/relaunch. Each of the sessions below is connected to the others to create an integrated learning experience, so please plan on staying for the whole day.


Jive 101 boot camp agenda

Morning SessionsAfternoon Sessions

1. Launching a successful community

  • Understanding the big picture
  • Defining your use cases
  • Developing a road map

5. Community launch/relaunch

  • Launch phases and activities
  • Adoption planning and managing change
  • Identifying role models and advocates
  • Defining incentives and gamification

2. The planning phase

  • Defining your mission and goals
  • Developing your community identity and name
  • Focusing on your top 3 use cases

6. The manage phase

  • Developing a governance structure and roles
  • Managing policies and processes
  • Support for community teams and users

3. Design concepts and factors

  • Theming today: design as communication, design hierarchy
  • Home page design: headers, navigation, use cases, footer
  • Place designs: best practices
  • Design check-lists

7. The growth phase

  • Developing long-term strategy and vision
  • Growing adoption in current and new use cases
  • Upgrades and evolution

4. Build-out theme and design

  • Structuring your community/places
  • Defining your site architecture
  • Developing home page navigation and calls-to-action

8. Measuring your launch

  • Capturing the story: meaningful measurement
  • Showcasing business impact
  • Key ways to measure: dashboards


The agenda above is so rich and full of learning, Selin Korustan Michelle Gantt and I are so excited to bring this day to you!


Sign up for Jive 101 boot camp

Jive 101 is available as a pre-conference day on Monday, May 1 option to the JiveWorld17 conference (you can't only attend Jive 101). There's an additional cost to attend Jive101 ($300).


You can sign up for Jive 101 on the JiveWorld17 registration page: Registration | Jive Software