• Is an activity record created when a question is marked as Assumed Answered?

    I'm trying to identify unanswered questions created in the last week. I'm using Data Export v2 and specify certain fields to be returned but with only a date filter (after) to get the last 7 days.   I have a que...
    last modified by timlri
  • How do I make Impact Metrics visible to all users?

    I was reading Why can't I view Impact Metrics or Make Impact Metrics Public?  and see a reference to being able to make Impact Metrics visible to all users. I am not seeing the "pencil" referenced in the document...
    last modified by skoog01
  • Reporting and Analytics

    I was asked today for reporting on items that have been tagged with a certain tag: "compliance" and any related activity to these documents and groups.  Example:  They want to know how many likes and unlik...
    last modified by mrobinson
  • Jive Databases in pgAdmin

    A few tips to get things out of the core application system database and the ActivityEngine database. Things that are not available in the Analytics database   For pgAdmin installation guide, follow pages 2-8 her...
    last modified by ReeceO
  • Number of Content Follows, Content Shares, Friend requests

    Can someone guide me on how to get the following metrics from jive databases- 1. Number of Followers for Content (threads, questions, blogs etc.) 2. Number of Shares for Content It would be good to have the numbers...
    last modified by don840
  • Can someone point me to an explanation of the Community Health reports?

    I've searched for "community health" in the relevant places, and only found two discussions - one of which has no answers, and the other only limited information (because it was a very specific question). I'm looking ...
    last modified by tmaurer
  • Can someone help me with a query to identify all spaces a given user group has access to?

    I need to be able to pull information on all the spaces to which a given user group has access.  Suggestions on how to accomplish that?
    created by Diana_Ingraham
  • How to identify who has updated their profile picture / avatar when?

    I'm starting to use the Data Export Service and I'd like to pull a report to see when people have updated their profile picture and / or avatar and when they've updated it. How can I do this with the DES? I've read th...
    created by heatherausmus
  • How to add tag manager to registration page

    Hi, All,   My webmasters want to add a tag manager to the registration page.  I don't see a way to edit this page, and can't even navigate to it unless I'm logged out. I see registration settings, but this ...
    last modified by frankfield
  • Measuring customers helping other customers

    Hi-   We have a support community on SBS and one of the things we are really interesting in measuring is the percentage of customer questions that get answered by other customers rather than by our own employees...
    last modified by arose
  • Does clicking "mark all read" in the Inbox on 20 objects actually credit each with being read?

    Does clicking "mark all read" in the Inbox on 20 objects actually credit each with being read, on their impact reports or in Jive Analytics?
    last modified by edmiidz
  • Get the read status of a private message

    Hi all,   Is there a way to track if private message to a user has been clicked on/read?   In the analytics schema, I run the following query for activity type of 10 (read) and 20 (create). The object type...
    created by vanontherun
  • Do you share your metrics with your community members?

    I currently compile a monthly dashboard of reports taken from the CMR for my community stakeholders and advocates, but I don't share this information with my members. For my members I only compile community success st...
    last modified by kat_carter
  • Author Location

      Running the query below I was expecting the json response to include the author's location. It returns locale and timezone, but not location. Is this version dependent?   https://<communityURL>/api...
    last modified by timlri
  • Can anyone explain how the Top Departments filter in Impact Metrics works?

    Can anyone explain where the Top Department filter gets its information from and whether there's any kind of algorithm working in it? I'm guessing that it's pulling data from users profiles but it doesn't seem consist...
    created by kat_carter
  • Query to calculate Engagement Index?

    Hello Analytics Community!   I recently attended JiveWorld (which was amazing, btw!), and in the session on benchmarking your community Claire Flanagan discussed the Engagement Index, and alluded to a query foun...
    last modified by haylle
  • Mobile Analytics

    Looking for some guidance on how Jive (or others) recommend thinking about analytics for people who access community from a mobile device. What's available?
    created by skwildermarketo
  • What is the Event code and Object ID for "I have the same question?"

    Hello Analytic Friends,   Do you know what the Event code and Object ID is for the "I have the same question?" event?   Many thanks in advance!   -Dan
    created by daniel.marotta
  • How to get a list of user_id's followed by each user_id in either the Analytics or Application database?

    What's the best way to get a list of user_id's followed by each user_id in either the Analytics or Application database?   I know that a follow is activity_type 270 and based on that I can pull fields like  ...
    last modified by datasci
  • Cross-Post: Is anyone using Omniture for DES Analytics (jive-n)?

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    created by spharticus