• Can someone point me to an explanation of the Community Health reports?

    I've searched for "community health" in the relevant places, and only found two discussions - one of which has no answers, and the other only limited information (because it was a very specific question). I'm looking ...
    last modified by tmaurer
  • Can someone help me with a query to identify all spaces a given user group has access to?

    I need to be able to pull information on all the spaces to which a given user group has access.  Suggestions on how to accomplish that?
    created by Diana_Ingraham
  • How to identify who has updated their profile picture / avatar when?

    I'm starting to use the Data Export Service and I'd like to pull a report to see when people have updated their profile picture and / or avatar and when they've updated it. How can I do this with the DES? I've read th...
    created by heatherausmus
  • How to add tag manager to registration page

    Hi, All,   My webmasters want to add a tag manager to the registration page.  I don't see a way to edit this page, and can't even navigate to it unless I'm logged out. I see registration settings, but this ...
    Frank Field
    last modified by Frank Field
  • Measuring customers helping other customers

    Hi-   We have a support community on SBS and one of the things we are really interesting in measuring is the percentage of customer questions that get answered by other customers rather than by our own employees...
    last modified by arose
  • Does clicking "mark all read" in the Inbox on 20 objects actually credit each with being read?

    Does clicking "mark all read" in the Inbox on 20 objects actually credit each with being read, on their impact reports or in Jive Analytics?
    Nik Edmiidz
    last modified by Nik Edmiidz
  • Get the read status of a private message

    Hi all,   Is there a way to track if private message to a user has been clicked on/read?   In the analytics schema, I run the following query for activity type of 10 (read) and 20 (create). The object type...
    Van R-H
    created by Van R-H
  • Do you share your metrics with your community members?

    I currently compile a monthly dashboard of reports taken from the CMR for my community stakeholders and advocates, but I don't share this information with my members. For my members I only compile community success st...
    Katherine Carter
    last modified by Katherine Carter
  • Author Location

      Running the query below I was expecting the json response to include the author's location. It returns locale and timezone, but not location. Is this version dependent?   https://<communityURL>/api...
    Tim Reid
    last modified by Tim Reid
  • Can anyone explain how the Top Departments filter in Impact Metrics works?

    Can anyone explain where the Top Department filter gets its information from and whether there's any kind of algorithm working in it? I'm guessing that it's pulling data from users profiles but it doesn't seem consist...
    Katherine Carter
    created by Katherine Carter
  • Query to calculate Engagement Index?

    Hello Analytics Community!   I recently attended JiveWorld (which was amazing, btw!), and in the session on benchmarking your community Claire Flanagan discussed the Engagement Index, and alluded to a query foun...
    Haylle Reidy
    last modified by Haylle Reidy
  • Mobile Analytics

    Looking for some guidance on how Jive (or others) recommend thinking about analytics for people who access community from a mobile device. What's available?
    Scott K Wilder
    created by Scott K Wilder
  • What is the Event code and Object ID for "I have the same question?"

    Hello Analytic Friends,   Do you know what the Event code and Object ID is for the "I have the same question?" event?   Many thanks in advance!   -Dan
    created by daniel.marotta
  • How to get a list of user_id's followed by each user_id in either the Analytics or Application database?

    What's the best way to get a list of user_id's followed by each user_id in either the Analytics or Application database?   I know that a follow is activity_type 270 and based on that I can pull fields like  ...
    Jason Miller
    last modified by Jason Miller
  • Number of Content Follows, Content Shares, Friend requests

    Can someone guide me on how to get the following metrics from jive databases- 1. Number of Followers for Content (threads, questions, blogs etc.) 2. Number of Shares for Content It would be good to have the numbers...
    Donna 840
    last modified by Donna 840
  • Cross-Post: Is anyone using Omniture for DES Analytics (jive-n)?

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    Tim Sphar
    created by Tim Sphar
  • How do I disable the viewers panel for Impact Metrics?

    If you want to see the total unique viewers but not the names of viewers...
    Josh Richau
    last modified by Josh Richau
  • CMR - doesn't include Project counts?

    We've been doing a lot of clean-up of "dead" spaces and groups, and were using content pages and CMRs to get a handle on what was unused in our community. I've just realized that although there is a checkbox to includ...
    created by tmaurer
  • Canned "Cohort Analysis" Report?

    Reading Eric Ries article on "Vanity Metrics vs. Actionable Metrics" got me inspired to create a "Cohort Analysis" report for our installation of Jive.   The idea is to group your users according to when they jo...
    Neil Mussett
    last modified by Neil Mussett
  • Jive Databases in pgAdmin

    A few tips to get things out of the core application system database and the ActivityEngine database. Things that are not available in the Analytics database   For pgAdmin installation guide, follow pages 2-8 her...
    last modified by ReeceO