• Text Analytics on Jive content

    Hello everyone,   Does anyone have done/tried doing any sort of text analytics on Jive or have any idea about some tool/vendor who can help in that? We are trying to analyze our Jive content from following persp...
  • Definition of Activity Types

    I found all the activity types listed in a spreadsheet in this group, and I found the list of which ones are counted in reports that tally Activity (in the The specified item was not found.). So, I combined the two se...
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    last modified by ted.hopton
  • Delays with Data Availability on DES / Analytics API

    Does anyone else frequently experience issues with the Jive DES / Analytics API?   We have a process to download information via the API and we regularly have issues where the API is not returning all of the re...
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    last modified by chipsevern
  • Is the DES (North America) down again?

    Anyone able to access the NA DES?
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    last modified by Kathryn
  • Has anyone successfully implemented Google Analytics to capture Search data?

    I have had Google Analytics implemented for some time but have not been able to capture any Search data. Has anyone been successful getting results?
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    last modified by Donna Skoog
  • Views on blog post not consistent with the number of views shown on the content page

    Has anyone noticed that the number of views on a blog post is not consistent with the number of views shown on the content page? Could the views update as a part of a nightly batch?
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    created by euva
  • Can place owners export daily analytics data to csv for multiple months? years?

    Previously using the CMR our place owners were able to export daily data to csv files. With Analytics it appears that they are only able to view and export daily data for a specific month by clicking on that month in ...
  • Social Network Analysis of the Salem Witch Trials

    Interesting use of modern analytic tools to historical events: About Social Network Analysis | Salem 1692  
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    created by b.taub
  • CMR Places Activity CSV download doesn't include all places

    In the CMR, the largest window of data is one year.  When I download the places activity CSV for the past year, the number of places is much smaller than our total number of groups and communities.  If a pla...
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    last modified by ckerr
  • Report on content that has received the most "likes"

    I am trying to report on top content (discussions, blog posts, questions & documents) that have received the most 'likes' over time. Initially I thought I could just run the query against an aggregate fact table a...
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    last modified by roginsb
  • Anyone having DES download problems?

    Does anyone here use the download to get DES data?  I can't download anything - I get network errors and even though I've tried using different networks.  I put in a case two days ago but haven't heard anyth...
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    last modified by Kathryn
  • CMR User Leaderboard - How are points calculated?

    On the CMR, under User Adoption > User Leaderboard, where are the "status points" coming from? We have Bunchball enabled, and the points don't seem to match what is on an employee's profile.   Any insights y...
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    created by lauren.hogue
  • DES 500 Errors

    Is anyone else having trouble with the DES today? We are getting 500 Errors for any direct calls but the API Explorer site seems to be working...
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    last modified by Caton Guilbault
  • Activity reports are are delayed by 2 days

    I would like to see yesterday's (4/16) activity in the community, but the date only allows me to select until 4/15.  I used to be able to see yesterday's data, is this a new bug?     Jive Interactive I...
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    created by lauramac
  • Is it possible to track sessions of anonymous users?

    Does anyone know if there is a way to track analytics via the Jive Cloud Analytics API / DES around the activities of an anonymous user?  (i.e. a user that hasn't logged in)   Obviously if a user accesses s...
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    created by Jeff Shurtliff
  • Is there a way to determine actual counts when a document is viewed?  I currently see counts increase just because i may be editing a doc.  i only want unique counts when a doc is viewed

    !I need to get a report  on a weekly number of viewers per document where the number of views in a document doesn't include each time i perssonally edited or vewr the doc.
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    last modified by boxideveloper
  • Is it possible to know what stream users are following a place in?

    It's pretty easy to tell what users are following a particular space or group however we've recently become interested in understanding how many of those users are following the place in their "Inbox" stream aka will ...
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    last modified by ecruz@nyl
  • DES Issues Global?

    Is anyone else having problems with the DES? We haven't been able to login via the API explorer or run any of our scripts since Friday 2/16. We've had a Sev1 case open but haven't noticed anything on the status page (...
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    last modified by Caton Guilbault
  • I'm working on the secret decoder ring for trying to distinguish mobile users

    Has anyone else done this already?  I'm just thinking of scanning for keys like "ipad" "iphone" "android" etc. in the web.UserAgent field.  There are over 750 different web.useragents in just two weeks of da...
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    last modified by Kathryn
  • Does CMR track the views from outlook interaction?

    Hi All,   Can somebody confirm me following?   Does CMR track views of people who are viewing the content via: Jive for outlook Normal email notification people who dont have Jive for outlook   Tha...