• Is it possible to track sessions of anonymous users?

    Does anyone know if there is a way to track analytics via the Jive Cloud Analytics API / DES around the activities of an anonymous user?  (i.e. a user that hasn't logged in)   Obviously if a user accesses s...
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    created by Jeff Shurtliff
  • Is there a way to determine actual counts when a document is viewed?  I currently see counts increase just because i may be editing a doc.  i only want unique counts when a doc is viewed

    !I need to get a report  on a weekly number of viewers per document where the number of views in a document doesn't include each time i perssonally edited or vewr the doc.
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    last modified by boxideveloper
  • Is it possible to know what stream users are following a place in?

    It's pretty easy to tell what users are following a particular space or group however we've recently become interested in understanding how many of those users are following the place in their "Inbox" stream aka will ...
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    last modified by ecruz@nyl
  • DES Issues Global?

    Is anyone else having problems with the DES? We haven't been able to login via the API explorer or run any of our scripts since Friday 2/16. We've had a Sev1 case open but haven't noticed anything on the status page (...
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    last modified by Caton Guilbault
  • I'm working on the secret decoder ring for trying to distinguish mobile users

    Has anyone else done this already?  I'm just thinking of scanning for keys like "ipad" "iphone" "android" etc. in the web.UserAgent field.  There are over 750 different web.useragents in just two weeks of da...
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    last modified by Kathryn
  • Video download metrics in Jive

    Hi - Could you please advice if we can get the information on who has downloaded videos from Jive within a specific community? I tried pulling that information from DES but it does not seem to have the event Activity_...
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    created by ripunjoy
  • Export group members along with their joining date?

    Hi - I am trying to export the members of a Group along with their joining dates. While the data exists (Manage->Members each member's join date appears) there is no way to export that data along with the joining d...
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    last modified by ripunjoy
  • CMR Definitions/Calculations

    In the CMR what is the column "Number of Responses" in the Places Activity CSV download calculated from?  Is it a calculated value or simply the total number of responses to anything marked as a question?  ...
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    created by Stacy Plante
  • Report on answers

    I am a self admitted newb with the analytics module.  Can someone help me out with the Objects/filters I would need in a query to see how many of the following we had over a given date range?   Questions ma...
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    last modified by mnevill
  • can anyone help me with example-analytics?

    .I am getting ETIMEDOUT error while trying to getToken.Is the error caused due to corporate proxy?How can I get this to work behind corporate proxy?
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    last modified by pavani
  • Who Actually Visits a Space/Group?

    Hi All:   Activity reports on spaces and groups show total activity levels, but no names for Top Users.  Is there any way to see a list of the users actually visiting a space/group in a time period and thei...
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    last modified by scoe
  • Time to first response by someone other than original author

    Has anyone put together a report that highlights the average response time in hours or minutes after a blog, discussion,question, document, video, status update gets its first comment?   I Would also like to see...
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    last modified by mark.schwanke
  • Benchmarks for Learning Community - % expected as Active, Participating, Contributing?

    Hi again.   Another newbie question. Anyone have references for benchmarks for Learning Communities for % Active Users, % Participating Users, and % Contributing Users?   I was told 25% for Active,...
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    last modified by eprovost
  • Jive cloud Admin - Password Reset is not working - Please Help!

    Hi Team,   I have forgot the password for the cloud admin website - https://cloud.jivesoftware.com/admin/ , i have clicked on forgot password link , received a mail with the reset password link but it is not wor...
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    created by Mari_SGS
  • Tealium in JiveX

    Hello Corey Mathews   I have a question similar to Reference external javaScript in the Third-party analytics console   That question does not mention Tealium by name. Can you confirm, specifically through...
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    last modified by johnston.ryan
  • Data Export Service (DES) field for Report Abuse - JiveAbuse table

    I recall someone from Jive mentioning that we should be able to pull the latest submissions of 'Reported Abuse' via the DES, is this true?   Can someone please confirm? If this is possible, would you also pleas...
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    created by ecruz@nyl
  • Do you find the Consumption Report and/or the Expert/Asset Location report useful?

    Newbie here.  Trying to developing an instance evaluation plan and I need to understand these standard reports.   1. Do you find the Consumption Report useful?  When following the deployment of a new s...
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    last modified by eprovost

    Does anyone know what the ACTIVITY_DISSOCIATE_DOCUMENT action indicates in Jive Analytics? It doesn't seem to be mentioned here:  Using the V2 Jive Data Export Service (Analytics)   For example:
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    last modified by Jeff Shurtliff
  • Export content from DES

    Hi,   I would like to extract all content information to better analyze what is working and what is not. I am a bit confused between DES Jive Analytics v2 and v3 API provide, so forgive me if I am comparing app...
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    last modified by aalvarez@maprtech.com
  • Know if/how content shared to a place affect the place's CMR reports?

    If I have a document posted in a Group A, each view of the document contributes to metrics being counted in the CMR reports for Group A. But, if I share that same document with Group B (and it's now listed as a share ...
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    created by lauren.hogue