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Thanks to all of you who attended the SoCal user group meetup last week at Mattel.Brad Fitzgerald, thanks again for hosting and coordinating the food--it was great! Next time I'm going to have to get there a bit earlier to check out the toy store


For those of you who missed it, the meetup started off with Brad talking about MIX, which is their internal Jive instance at Mattel. They are on Jive 5 and are on-prem. He explained how MIX has evolved since first launching their community on Jive 3, how they are using it now--mostly for ideation purposes. Brad also identified some key use cases and challenges within their company.  


Then Christy Schoon--who flew in all the way from Denver--presented What no one thought to tell you about your upgrade to Jive 7 or Cloud. This is very helpful information for anyone who is working on an upgrade to Jive 7 and I'd very much recommend that you take a few minutes and run through her presentation. We had a really good discussion following her presentation on the topic and those who had already upgraded to Jive 7/Cloud had useful information to share with those of us who were in the process or considering an upgrade in the future. Having completed our upgrade to Jive 7 last night, I can definitely say this conversation made me that much more prepared!


Lastly, Shirlin Hsu led a discussion on champion/advocate programs and shared what they are doing at First American. One tip I learned is to have your advocates comment on a help doc to share how they've used that feature and/or why that functionality is useful.


Again, thanks to everyone who attended and for all that you brought to the conversation! If you have anything else to add, tips/tricks, best practices etc that you picked up from the conversation, please share them in a comment below. I look forward to continuing our conversations here in the SoCal User Group in between now and our next meetup.


See you all in the fall for our Q3 meetup and at Jive World in October!


cc: Tara Panu, Thyda Nhek, Michael Ambrozewicz Leigh Gordon, Janice Mak, Brian Blasjo, Scott Crum

Hello SoCal Jivers!


I wanted to let you all know that next week, IABC/LA is hosting a networking event for both members and non-members entitled "Bridging the Gap Between IT and Communications."

Every company has its challenges when it comes to working with IT — getting the solutions you need put in place to achieve your business objectives is rarely an easy task.

Understanding the critical role that IT plays within your organization is key to understanding how to work with IT effectively and get to "yes."


Alan Lewis from Paladin Group, formerly JCS Consulting will lead this discussion and provide valuable insight and IT-friendly strategies. Event details are available on the event registration page linked below.


Event Details:

  • When: Wednesday, April 30, 2014, 6:30pm - 9:00pm
  • Where: Tin Roof Bistro, Manhattan Beach
  • Cost: $25 Members / $35 Non-Members




We hope to see you there - leave a comment below if you plan on attending!


Hey all, is Brad from Mattel.  Lauren Hogue asked if I would give a recap of our most recent user group.  Of course, I said "Yes!"

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First off, if you haven't had a chance to attend a user group meeting, I HIGHLY recommend it.  I always think of them as "little Jiveworlds" because you get the same networking opportunities and education as you get at the awesome Jiveworld events, but it is definitely much more intimate.  Also, after fighting the "social fight" every day at work, it is nice to have people who COMPLETELY UNDERSTAND what you are going through.  They may have to rename it "So Cal User Group Therapy!"


Now, on to the 3.jpeg.jpg



As the attendees gathered, it was great to chat and share stories with others. I got a chance to meet and chat with Lauren Hogue from Parsons and Karen Nichols from First American.  What I learned is that, no matter if you launch with a few hundred users, or several thousand, the challenges are still the same:

  • Solve a problem/address a pain point
  • Communicate clearly
  • Get Executive visible support & buy in (meaning....make sure they use the tool)


Our agenda was slightly thwarted by the LA traffic, but nonetheless, we had a pretty awesome event.  Our featured speaker, Aron Racho, shared "How to Maximize Your Jive Investment."  As a non-technical user, this was an awesome insight into all the goodies Jive has added in the last few years:

  • Plugin Framework
  • App Framework
  • REST and Web Hooks
  • External Storage Framework


You can check out his presentation here: Maximize your Jive Platform Investment  - Q1 2014 Presentation PPT


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After Aaron's presentation, we had an "on the spot" presentation from Wes Goldstein from Paladin Group, formerly JCS Consulting. One of the great things about these user events is that the informal nature often stimulates a larger group discussion, as was the case during Wes' talk.  I know I got a few questions answered from the folks there.


I hope that you all can join us next time.  I promise you that it is worth the special hell known as LA Traffic.  I definitely went to work on Thursday armed with some new ideas and some new energy.





Hello SoCal Jivers!


Next week in LA, JCS and Jive are teaming up to sponsor the IABC (International Association of Business Communicators) Intranet Global Forum — and we want you there! This two-day event will bring intranet executives and managers in communications, IT, and HR together to learn about and discuss recent changes in the design, governance, and management of enterprise intranets and social intranets.


JCS and Jive will host the kickoff cocktail reception on Thursday, March 6th at 5:00pm, and DIRECTV's Caroline Leach along with John Cloyd from Paladin Group, formerly JCS Consulting will be speaking on a panel entitled "Trends and Opportunities in Developing a Social Intranet" on Friday, March 7th at 1:00pm.


Attendees will have the chance to win an iPad Mini at the conference - stop by our table to enter!


If you're interested in attending this conference, JCS and Jive have secured a 15% discount code exclusively for the Jive Community.


Here are all of the event details:



IABC Intranet Global Forum 2014



Thursday, March 6th - Friday, March 7th, 2014


USC Annenberg School of Communications & Journalism

Davidson Conference Center

3415 S. Figueroa St.

Los Angeles, CA 90089

Map & Directions


Cost (before 15% discount):

For both the workshop and forum (March 6th & 7th)

IABC members: US $1,400

Non-members: US $1,600


For the forum only (March 7th)

IABC members: US $895

Non-members: US $1,195


For the workshop only (March 6th)

IABC members: US $495

Non-members: US $595


15% Discount Code:


Registration Link:

Register Now

If you have any questions or you plan on attending this event, leave a comment below! We hope to see you there!